On the 21/12/2018, I brought back my rental car to the agency and I stop on the way to the rental car park to drop off a friend (less than 10 sec). Unfortunatly, it was a prohibided area with a double red line and I received the 23/05/2019 (6months later!!) a reminder saying that I didn't pay the fine in the first place, and now the parking charge is £160.
On the 05/07/2019, an other letter before court action, at this point I called them to ask more explanations. They sent me the pictures where we can see my registration and my friend getting out from my car.
On the 19/07/2019, I received the final statement before court action. On this letter that you can see attached, they mentioned a letter dated the 10/07/2019 that I never received. We can also see a discount? why?
I read this thread, https://www.consumeractiongroup.co.uk/topic/408248-vcs-pcn-liverpool-airport-no-stopping/#comments before posting
I'm not british and the car was renting by my company during my time in england (who push me now to pay because they don't want problems)
I don't really know what to do to be honest, should I continue to ignore them? Or in my case I should pay because they know that I was the driver at the exact moment
Thank you in advance for your help
Liv airport fine.pdf
Future comms gone bust, so now what?
O2 have the job of passing on affected customers to Chess ICT who seem to have some connection to FC (with not much better reviews online!). O2 seem to have confidence that they will solve the issues. I don't.
All I want is to cancel the contract but is there any hope? At all?
Currently my court case against them is still ongoing and due to be heard in a local court very soon. I have to wait to be told the appointed time, then call to tell them the situation. Presumably it will just get cancelled.
As my contract was with FC but service provided by O2, I shall be beholden to O2 to do as I am told? I am loathe to continue paying O2 this dd which includes the cashback I should have got/be getting. Yet I can't stop because I don't want my service cut.
Now your confusing me.....what as a Default Notice go to do with when you entered an agreement ?The Default Notice is when you breached the agreement.
Can you post a copy of your defence here for future reference and advice.
Hi, I sent a letter before action at 0928 and just now received an email letter disputing claim and dismissing it. Can you advise please? Thank you.
Letter contents below:
Our Member: Elite Pre-owned Vehicles Ltd
Re: VW Touareg, Reg No. WU06 GOJ
We have been consulted by our above named member.
We are a trade association tasked with providing advice and assistance to our above named members.
We refer to your email dated 22 July.
First, we note that the above mentioned vehicle was sold to you on the 15 April 2019 for the price of £5,350.00.
At the time of delivery the vehicle was almost thirteen (13) years old and had an odometer reading of about 81,300 miles.
Plainly, the vehicle was well used and part worn at the time of delivery and the issue of satisfactory quality must be viewed in such context.
We note that the vehicle passed an independent DVSA MOT test on the 27 March 2019 with no advisories.
Further, we note that the vehicle was subject to a thorough pre-delivery inspection (PDI), which revealed no issues other than those reported for which you received a suitable discount.
Despite what you say, we see no cogent evidence to suggest there were any other faults with the vehicle at the time of delivery.
Indeed, the fact that the vehicle has covered some 2,545 miles post delivery suggests that the issues you now complain about have developed post delivery.
In this regard, we refer you to Section 19(15)(a) of the Consumer Rights Act 2015.
On the facts, we see no valid statutory claim against our member for refund or otherwise, as alleged or at all and your claim is hereby dismissed.
We await your considered response.
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!