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lemon_martini2

erudio/Drydens - old SLC loan

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OK gang any help very much welcomed.

 

October 2018 I got a letter for DrydensFairfax regarding what appeared to be an old student loan.It was literally half a piece of paper with my name and address(incorrect) and one line stating Date.... Amount Owed....Credit... Debit....Total.

 

Nothing more-no details as to how it was made up,where it had come from,any contact details.I could have given my 6-year goddaughter half an hour on Excel and she'd have come up with something more professional...

 

Wrote to them to tell them I was disputing it and they would have to provide more evidence than that.Did not hear any reply back until this weekend when I received their we-may-take-you-to-court notice.Letter I sent telling them it was still in dispute was returned refused. No email contact accepted.

 

As I have my trusty phone recorder I bit the bullet and called them. 9 times with wait times of up to 40 minutes-never returned any calls. When I finally got through and told them it was in dispute,the call was terminated and calls from my number barred.

 

Using 141 before it I finally got to someone who has informed me(and I have requested it in writing) that since their client is not disputing the amount(well they wouldn't would they) it is not considered in dispute and FCA rules do not apply and if I did not like that then I would have to bring it up at court.

 

They have also apparently written to me many times to confirm this but they could not specify which address-it seems interesting that only the pre-court notice has been sent to the correct place.

What's my next step-they have supplied no evidence beyond this bit of paper that says 'You owe us £x,000.Pay now' and will not comply with FCA rules on disputes?

 

 

 

 

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I will assume this is drydens for erudio as their stated client.

1st STOP using the phone and email

never use those and now block them and bounce all emails back.

 

have you received a letter of claim and a reply pack?

 

what was the date of your last deferment please?

 

have you moved since you last deferred and to whom did you defer too?

 

retitled and moved to the SLC forum.

 

10000's of threads here to read.

 

dx

 

 


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

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please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

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