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    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
      • 3 replies
    • This is a bit of a lengthy one but I’ll summerise best as possible.
       
      THIS IS HOW THE PHONECALL WENT 
       
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
    • A shocking story of domestic and economic abuse compounded by @BarclaysUKHelp ‏ bank complicity – coming soon @A_Gentle_Woman. Read more at https://www.consumeractiongroup.co.uk/topic/415737-a-shocking-story-of-domestic-and-economic-abuse-compounded-by-barclaysukhelp-%E2%80%8F-bank-complicity-%E2%80%93-coming-soon-a_gentle_woman/
      • 0 replies
    • The FSA has announced large fines against DB UK Bank Limited (trading as DB Mortgages) - DeutscheBank and also against Redstone for their unfair treatment of their customers.
      Please see the links below for summaries and full details from the FSA website.
      It is now completely clear that any arrears charges which exceed actual administrative costs are unfair and therefore unlawful.
      Furthemore, irresponsible lending practices are also unfair and unlawful.
      Additionally there are other unfair practices including unarranged counsellor visits - even if they have been attempted.
      You are entitled to refuse counsellor visits and not incur any charges.
      Any charges for counsellor visits must not seek to make profits. The cost of the visits must be passed on to you at cost price.
      We are hearing stories of people being charged for counsellor visits for which there is no evidence that they were even attempted.
      It is clear that some mortgage lenders are trying to cheat you out of your money.
      You should ascertain how much has been taken from you and claim it back. The chances of winning are better than 90%. It is highly likely that the lender will attempt to avoid court action and offer you back your money.
      However, you should ensure that you receive a proper rate of interest and this means that you should be seeking at least restitutionary damages - which would be much higher than the statutory 8%.
      Furthermore, you should assess whether the paying of demands for unlawful excessive charges has also out you further into arrears and if this has caused you further penalties in terms of extra interest or any other prejudice. This should be claimed as well.
      If excessive unlawful charges have resulted in your credit file being affected, then you should take this into account also when working out exactly what you want by way of remedy from the lender.
      You should consult others on these forums when considering any offer.
      You must not make any complaint through the Ombudsman. your time will be wasted, you will wait up to 2 yrs and there will be a minimal 8% award of interest and no account will be taken of any other damage you have suffered.
      You must make your complaint through the County Court for a rapid and effective remedy.

      http://www.fsa.gov.uk/pages/Library/Communication/PR/2010/120.shtml
      http://www.fsa.gov.uk/pubs/final/redstone.pdf
      http://www.fsa.gov.uk/pubs/final/db_uk.pdf
       
      http://www.fsa.gov.uk/pages/consumerinformation/firmnews/2011/db_mortgages.shtml
      Do you have a mortage arears claim to make? Then post your story on the forum here
        • Like
      • 0 replies

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Hi 

Reading previous posts and having similar experiences as me

motivated me to write my problem seeking help and guidance on how to respond to my PCN.

 

Recently I received parking charge for been parked over the limit time of 10 minutes..

I parked from 11.17 to 11.38....21 minutes more

 

The point is am a taxi driver been given a task to collect children's milk and send it to other place in the city...

 

I was waiting in the car park which only permit 10 minutes waiting

i exceeded the time by 21 minutes..

 

security man came to tell me I allowed to park 10 minutes

I said to him am waiting to collect milk and send it to another place

 

he then came with me to the reception and made few phone calls to help me getting my task done. 

 

Surprisingly next week I received PCN and a demand to pay £100 or £60 within 14 days.

 

I am really stressed and wondering what should I do..

should i appeal if so what should i say or ignore it...

help please to avoid extra charges..

 

Thanks

 

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you indicate this is a charge 

then you indicate its a fine

 

Who has written to you please?

 

name them


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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Now what you have is an individually negotiated contract with the security guard to be there that overrides the contract offered by the parking co as the security bod has a vicarious authority to tell you what you can and cant do.

Now the problem is the parking co wont like this when you tell them and deny that it is true so they arent going to drop the matter when you tell them they are wrong. Ideally you need to get the name of the person you spoke to so you can quote it but what I would do at the moment is contract the estates or facilities manager of that  building or trust and tell them that you were given the permission to remain and that you expect then to tell the parking co to cancel the charge or you will be after them for your resultant costs.

 

DO NOT contact the parking co but do tell us more about the event, ie where, when, what company and when did you receive the demand through the post. Chances are there will be problems with their paperwork and we can tell you what to do next

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Thank you guys for your reply..tha letter from civil enforcement agent at children's hospital. It has been sent last Thursday 2 of May 2019..but the problem happened on 20 of April at 11.17 to 11.38 am.

I am in my way to hospital trying to find the gentleman who helped getting the milk ready for delivery to other place.

I will update you with what happen..in the mean any help appreciated.

 

Thanks

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Which parking company or council please?


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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As the 2nd May is a Thursday and there is an allowance of two working days for delivery that would mean Tuesday 7th May was the relevant day [Monday was a bank Holiday]. Ooops.

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Thanks a lot for your help and support here..I went to the hospital and met the security manager of the site and he rang the company and left them a message..and said they will cancel the charges against me and just in case if I do get any more letters to come back to them..

Its really a very helpful and useful site to access..thanks a lot for you all.

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Hi.

 

I hope you get this cancelled, please come back and tell us how you get on. :)

 

HB


Illegitimi non carborundum

 

 

 

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