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    • Thanks DX.  I've ploughed through the pages and dug out what I feel are the relevant ones. Obviously, some of these are duplicates of what I've put up before.  Anyway, I would be hugely grateful if someone can look over and advise. Reading though other posts and on other cases that I've had help with from here, I don't think they have much of a case - given the weakness of much of their "evidence" - but obviously I would be grateful for some expert advice from the helpful souls on here.    Thank you.    B   Witness Oct19_redacted.pdf
    • You came here for advice, soem advice has been given adn you question the validity and source of that advice. We are all lay peopele, ie not giving professional advice but it is based on experience of the world and in some cases working in the field that advice is given on. Now you dont have to take our advice, we wont get the huff if you prefer to look elsewhere or do something else. when I asked what you think they would do with your NI number it is to prod you to think for yourself and question why they would ask for this when there is nothing legal they can do with the information so wouild you be wnating to give it to them knowing that they would want it to break the law if they processed it. Now you can take that up with the company at the top but TBH unless you want to spend money on a lawyer they will not answer the question or fob you off with some ridiculous answer anyway.   so for the moment read a lot about  RLP and similar situations to yours ans make particular note of what happened to the peopel in the end. You will find no threads theat ended by saying " thanks to you I gor sued by RLP and owe them a fortune". It isnt going to happen and the reasons why are explained in many threads. They rely on your feeling of guilt to get anywhere
    • you need to respond to their letter saying that you belive that you ahve been paid correctly ( or underpaid if you are due a small amount of accrued holiday pay etc) and demand that they show a full account of what you received, when and why and how they arrived at this figure. You then reconcile that with your P45 and use the figures to bat off any furhter demands if they still akke one. Come back if they dotn drop the matter and give us the full breakdown on hours worked, hourly rate, gross pay, tax paid  etc
    • @dx100ukI never got a response to my SAR from Octopus.   But I have just received a 'letter before court action' from one of their legal representatives, who have been "instructed to consider legal action against [me] if full payment, a settlement or your proposals to make suitable repayments arrangements are not received in the next 30 days."   I'm reading the threads now. Any advice on how to proceed? 
    • I would say let them do their worst, it will surely backfire on them. Now with restrictive contracts that stop you working fro competitors- these are notoriously vague so often not worth the paper they are written on. also they have to be fair so for example if there are only 2 companies in the UK that make a certain product your employer cant say you arent allowed to work for the other one. If you were for example trained as a hairdersser and you were going to open a salon in the next street to your ex employer then the restriction would apply if worded correctly. Dont panic about this, your new employer will be au fait with the situation and time spent worrying about a nastly letter will in their eyes take you eye off the ball so concentrate on the new job.
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finaldj

bought a car that has developed a fault

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Bought an Xsara Picasso just going on 30 days as I type this post.

Not sure where I fall into this catagory of statuary rights?

30 days or 6 months.

 

wife emailed the seller after closing hours so I guess it will be classed as next working day now putting us out of the 30 day rights?

 

Car flashed up ABS non function and hasn't gone off since.

looking on the internet that car is still safe to drive as it defaults to standard breaking (fail safe) just no ABS function.

Which I'm glad as she needs the car for work as has to travel around from job to job.

 

Now the seller might just say sure bring it down I'll take a look and sort it.

But if he does put a fight up where do I stand if I get the fault looked at myself at my cost and try and get the money back that way?

 

While the brakes still work ok I don't want to be hanging about with no ABS function for too long considering I have a small child (we don't do any motorway driving) so wont need to be braking at speed.

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could simply be an ABS sensor that has failed

which is quite usual when seasons change [well on my car it does!]

but im in Scotland [2deg C tonight] 

 

the sensors are less than <£20 and easy to fit yourself once you know which one it is that's failed

you'd need a code reader for that.

 

see what the dealer says.

its for you to prove the fault existed at purchase and with sensors its pretty obv by dash alerts when it did fail.

 

pers I cant see the dealer being too anti helping you here.

as long as it is just a sensor and not the ECU connections 

 

 

 

 

 


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

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please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

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I did think it might just be a sensor fault..

.However does that not conflict with consumer rights?

 

I thought I was protected for 6 months so that a car purchase should at least be free from fault during that time?

 

I wouldn't have bought the car and drove it off the court if I knew there was a known fault?

hence the fault that has just started now?

unless he had the codes cleared and it's come back now?

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Who knows when it developed.

Its after 30 days now

You are protected for upto 6yrs

Liaise with the seller


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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On 09/05/2019 at 09:19, finaldj said:

I did think it might just be a sensor fault..

.However does that not conflict with consumer rights?

 

I thought I was protected for 6 months so that a car purchase should at least be free from fault during that time?

 

I wouldn't have bought the car and drove it off the court if I knew there was a known fault?

hence the fault that has just started now?

unless he had the codes cleared and it's come back now?

 

The CRA does not cover anything related to wear n tear, maintaining a vehicle is the buyers responsibility. How old and what mileage is your car ? 

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Just an update to this, the seller never responded to the email sent and I just decided to get it looked at anyway which was a faulty sensor £80 to get fixed. This was on the front drivers side which had a timing belt change so could have damaged the sensor on that side.

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Bumping this thread as the car has developed a new fault.

 

So the wife came to pick me up from work tonight, taking into account the car is now 2 months old and only done 1000 miles since we had it. She said it was feeling sluggish in first and second gear however she set off and it seemed fine, got around 1/2 a mile down the road and black smoke started coming out of the Exhaust and it did this sporadic for about 2 miles up the road before clearing.

 

We drove the car about another 2 miles and picked up some food for my daughter who ate it in the car sat parked...after around 30 mins we set off home no smoke came from the Exhaust but the car was slowly struggling to pick up speed 1st/2nd gear but was ok in 3rd...got about 2 miles down the road and the engine management light came on.

 

Car starts up ok...We paid £1600 for the car, 95k miles and put on about 1000 since we had it and now this problem.

 

This is just a joke now it's a diesel car where do I legally stand it's only 2 months old since we got it and first it was the ABS sensor now this.

 

We don't have the money to buy a new car and I feel ripped off by the seller if its a huge job we don't have the money which means no car and wife has no job anymore.

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sounds like a problem with the DPF (diesel particulate filter), these are expensive to replace but you can i believe clean them, either with magic additives or by taking them off and cleaning the cartridge manually. as below

 

https://www.youtube.com/watch?v=Kv01BlfqXoY

 

you've paid £1600 for an older car, i think in such circumstances one has to manage one's expectations as to what the car might be. Personally, i'd be inclined to steer clear of older diesel cars unless you have a good mechanical knowledge and are able to do some of the work yourself, though as modern cars become more complicated, doing any work yourself becomes more difficult. however, you've got the car now and need to make the best of it.

 

I'd suggest getting a professional opinion on it, then do a bit of google research and find out what your options are to sort the problem in the most cost effective way. If the dealer won't fix an ABS sensor as a good will gesture i think they're unlikely to help you on this issue.

 

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It was suggested on another forum I post on that it could have been the DPF filter as you say. It was suggested that the wife took it out onto the motorway and spent about 15-20 mins doing about 50mph low gears high revs to clear it, however it brokedown as she got round the corner from our house.

 

Recovery came out and checked it out and said it was the EGR valve that was stuck open and needed replacing or cleaned. managed to get it towed to a garage who fitted a new one. they also said the fuel filter was a total write off as well one of the worst they had even seen apparently so replaced that.

 

They've kept the car overnight and told us it's running but they want to take it for a ride out and do about 15 miles to make sure it's all running ok and will let the wife know later if it's running ok and she can collect it then.

 

It hasn't really been looked after, it had a regular service for about 4 years then they didn't do one for about 6 years, it then had 2 last year but it didn't say what kind they had only that in one of them the oil filter was changed.

 

So it seems we are picking the tab up on lack of care for this one.

 

The recovery guy said was it a bit jittery when you went to buy the car and we said yes but the dealer said it was normal for diesel cars and it did seem to run ok. He clearly new it was on it;s way out and just took advantage of our lack of understanding of cars.

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I does sound like it, unfortunately when you get to cars of this value, you have to take into account what sort of profit margin the dealer is going to be taking out of it, and what sort of potential after sales service this can support realistically. the end result is when you get to the bottom of the market you've got the more arthur daley type retailers who are making money either from expensive finance options for people with poor credit ratings, or from essentially ripping people off by selling cars at the full retail mark up, but not giving the backup one would expect after paying the top whack forecourt price.

 

I think there's an argument when you're in this price bracket for buying privately after doing some research into the type of car you want, you'll end up paying less, and you can put the money saved aside for the inevitable repairs and maintenance.

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The OP bought a banger, it's an end of life car and doesn't want to have to pay to maintain the OAP.  

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