I am afraid you are liable for the enforcement fee in any case. When the letter said to cont them, did it not also say to make a satisfactory payment arrangement?
Bailliffs will not accept a unilateral agreement, and without payment ?
Thanks for the advice and pointers much appreciated, letter will come from daughter in law but I would type it her up and print it off for her.
The officer told her he could not guarantee it would not happen again like you say I am astounded the Police have time to be stopping a driver who has proved 5 times now that she is legal to be on the road none of it makes sense.
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!