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    • Thanks, @FTMDave for your feedback, I will take your points on board. I was using the title "Mitigation" in an attempt to convey how reasonably I have behaved, and how stubborn and overzealous (i.e. unreasonable) the claimant and their solicitors are. Any suggestions for a more appropriate title ? Cheers --skeet23
    • Hi guys   4 old debts (catalogues) have been sold to Lowells, I requested copies of credit agreements and received them this week.  I also received a notice of assignment from them for an old Vanquis account.  I need to pay these debts off but don't want them touching my bank account so was thinking of setting up a standing order.  I guess I will have to send them details of income and expenditure.  My question is, do I need to give my husband's details?  We are not really getting on at the minute and this will be the last straw for him so I would rather just leave him out of this.   Many thanks for reading x
    • I am unable to get credit of any description, apart from a payday loan with expensive Provident.   I have 3 accounts, 2 with Capital One, the other with Vanquish.   These 3 do show late repayments, but Capital One is showing partically settled in September 2018 and Vanquis settled in full in December 2016.   The main issue I had is with NewDay Ltd.   I notified NewDay that my disability living allowance was stopped after I had my review when I went to transfer over to PIP.   NewDay were sympathetic, and agreed to place my account on hold, freezing interest and payments etc etc.   On the 4th May 2018, I received a letter from NewDay; theyagreed that due to my financial issues, they would no longer chase me for payment.   Soon after, a default was issued with with credit reference agencies that the account default with a default date of 12th June 108.   Why then agree to not chase me for payment then issue me with a default seems to me to be grossly unfair!?   I did a Notice of Correction on my credit file to show lenders that my account was on hold, and they agreed not to chase me for payment.   Can anyone please give me some advice?   I have a good income of £1100 a month in benefits income, and I state on applications I am retired.   I am initially accepted for credit, but they then go to the CRA's, I am then declined.   Its frustrating I can only get a loan with Provident.
    • Sorry, I don't think I explain my case correctly. I'm the guarantor for a friend that rented a shop. My friend couldn't make rent repayment and the landlord terminated her contract. Now the landlord (claimants) has taken out the claim against me as I was the guarantor and is responsible for my friend's debt. When I first  became the guarantor, I signed an agreement with the claimants. ( 1st agreement) A year later I had a meeting with the landlord to discuss my debt situation and told them I was struggling to make repayment. They agreed to give me a debt deduction and other terms, so a new agreement was drawn up (agreement 2). to replace the 1st agreement.   In 2016 I received a warning letter for late repayment. No further warning letter or contact has been made by the claimant since 2016 so I was shocked when I received the money claim.  Claimants have only attached the 1st agreement with their claim form and they denied there was a 2nd agreement. Now they have submitted their final witness statement and attached the 1st and 2nd agreement. Proving the 2nd agreement does exist.   My question is; 1. How important is it that no letter before action was sent before I received the money claim? 2. Now there's proof of a 2nd agreement which was signed and dated after the 1st agreement. Does it prove that the 1st agreement is invalid? 3. Would the court dismiss this claim if they believe the claimants have submitted an invalid agreement for their money claim?    Thank you. 
    • Hi   What date did they move into the Property & when did the Tenancy end?   How long was the initial Tenancy Agreement for?   Did you pay a Deposit/Holding Deposit for the Property?   Exactly what Notice of Arrears was given and when(what date)? (if for rent arrears)   Are they still in the Property or have they ended their Tenancy as per the Notice requirement to end that tenancy?   Is the Claim for Rent Arrears/Damages etc.?   Have you sent a Subject Access Request (SAR) which is free(due to GDPR) to the Landlord/Letting Agent asking for 'ALL DATA'?    
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Bouser

Parcel 2 Go / Hermes lost parcel ***Resolved***

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Yep another one...

Anyone got any tips on getting a claim out of these guys. It's 3 months since i paid them for a service and i am still getting strung along over the claim.

Very hard to get anything sorted out via the online chat... i have wasted so much time on this.

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Hi and Welcome to CAG

 

Plenty here in this forum.....have a read of "resolved" threads

 

Andy


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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let them kniow you are taking the matter to the small claims procedure. They usually pay up when they get the claim form but sometime just stick it in a drawer and forget all about it until you try ad enforce the default judgement

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So i finally got them to pay out the insurance. Unfortunately the money bounced back into there account. I have proof from the bank that it bounced back but parcel2go will not check with the accounts team this is the response i keep getting:

 

profile_mask2.png
 

claims@parcel2go.com

Tue, May 14, 8:42 PM (11 hours ago)
 
 
cleardot.gif
cleardot.gif
to me
cleardot.gif
Ref: P2G57158715 

Attachments

Good Morning Bruce,

Thank you for your email.

We are yet to receive confirmation from accounts. If they confirm the payment bounce back we will be able to request a new payment.

As per terms and conditions, it is your responsibility to provide the correct account details into the boxes provided. Please note that we will not be liable for any incorrect details which are provided by you. For the avoidance of doubt, we will not be obliged to make any further payments to you in the event that you have provided incorrect account details. Furthermore, we are not obliged to reverse any payments we may make to incorrect accounts as a result of you providing incorrect details.

Should you wish to view our Terms and Conditions in full Bruce, I have provided a link below. 

https://www.parcel2go.com/content/about-terms.aspx

Sincere apologies for the inconvenience caused Bruce and if I can assist further please do let me know.

Kindest Regards
S Hernandez
 

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Rubbish! 

"For the avoidance of doubt, we will not be obliged to make any further payments to you in the event that you have provided incorrect account details."

 

how can they possibly think this???

One strike and out, sorry we owe you money, but because you missed a digit of your bank account number, we now owe you nothing. 

What's this? A bet from a gambling site?

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Yep they are jokers.

 

But with a bit of stalking on linkedin and some digging i managed to find the emails of the key people who head up customer service. Needless to say i was taken care of very quickly.

 

Can the admin please make this a sticky for anyone else dealing with parcel2go?

 

n.schofield@parcel2go.com

g.iveson@parcel2go.com

Stephen.benson@parcel2go.com

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get them to send you a cheque.

As for quoting their terms and conditions on  them owing you money- what rot.

Having the cheek to then refer to somehting you were not made aware of beforehand is reason to sue them again and they know it, they are lazy and also vindictive, sucessfully sue them for soemthing and they then get aggressive when you merely ask them to obey a court order in the prescribed time.

They also use barristers who dont dress correctly in court!

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