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    • just to clarify my point look at page 5 the right hand side black line to the right of the sig box is missing that sig info has clearly been copied and pasted by lowells on to that set of t&c's and if you look at other vanquis card CCA returns here on cag for that same set of T&C there has never been that box there anyway   Exhibit_NA1_(1).pdf
    • > they keep piling on charges and CRS are now chasing me for over £100. My membership was/is £9.99 a month. > So....am I at fault? Do I need to pay? You are not at fault. It is entirely their fault for making this whole process so difficult, and I'd love to seem them argue otherwise against any British judge. Have you ever met any other company who makes it this difficult to cancel a subscription? Probably not! Because it's a (sort of) legal grey-area. You owe them nothing. In what world does it make sense to charge a customer £90 for cancelling their (£9.99/mo) membership less than a month early? What other reputable company would do this? Nobody. This is not legally enforceable!     X4L/Harlands/CRS/Zinc are all part of the same group, and they all have absolutely zero legal power over you. They are not bailiffs. Nothing will happen to your credit and nobody will show up at your door. They will never dare take you to court, because they know that they stand no chance, but they might try to scare you. Pay no attention to this. You might get a few annoying emails/texts/phone calls, but do not answer nor reply to any of these - if you do, you're just giving them more to feed on. These people prey on vulnerable people who get fooled into thinking they're in the wrong. Ignore any and all communication with these scumbags.   Feel free to check out similar threads from 2010-2016 about X4L/Harlands/CRS/Zinc on this forum, you'll notice that every OP stopped replying after so long because these cowboys gave up on trying to steal money from them after they realised that they wouldn't budge. Their whole business is based on stealing money from innocent people. You'll be fine! Good luck. Keep us updated!    
    • looks like you still paid for ppi. {£236.03}   unravelling the crap in the letter it looks like your can make a PPI reclaim directly to welcome even though they were not GISC regulated, they are saying the underwriters were, but they cant say whom they were, but from other threads here it should be easy to work that out if needs be    so you had a loan of £2269.44 of which 236.03 was PPI   so ppi/loan*100=ppi%   236.03/2269.44*100=10.4%   so anything you paid 10.4% of it was for ppi so statint sheet time      
    • bang shot yourself in the foot why did you mention PPI in the sar request?  
    • Thank you for your response Eric's Brother. I have been out of the country and was told about this on my return. It is not clear yet whether the Company have paid this PCN. They have a flawed policy of paying these and asking questions later, even deducting the money from the employees wages if they don't get a response from the employee within a certain time limit. They couldn't have got a response from my daughter as she too was away on holiday which is why she lent her car to my son. I'm not sure this policy is legal ?. Anyway, I'm getting sketchy information in dribs and drabs. My son was visiting Wrexham for a one off event so is unable to get pictures of the car park signage or the ticket machine. I will get the image supplied by Parking Eye and post it up on here. Sorry for the incomplete information so far, but that's what I'm getting. Kids eh ?...no sense of urgency.
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Bouser

Parcel 2 Go / Hermes lost parcel ***Resolved***

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Yep another one...

Anyone got any tips on getting a claim out of these guys. It's 3 months since i paid them for a service and i am still getting strung along over the claim.

Very hard to get anything sorted out via the online chat... i have wasted so much time on this.

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Hi and Welcome to CAG

 

Plenty here in this forum.....have a read of "resolved" threads

 

Andy


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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let them kniow you are taking the matter to the small claims procedure. They usually pay up when they get the claim form but sometime just stick it in a drawer and forget all about it until you try ad enforce the default judgement

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So i finally got them to pay out the insurance. Unfortunately the money bounced back into there account. I have proof from the bank that it bounced back but parcel2go will not check with the accounts team this is the response i keep getting:

 

profile_mask2.png
 

claims@parcel2go.com

Tue, May 14, 8:42 PM (11 hours ago)
 
 
cleardot.gif
cleardot.gif
to me
cleardot.gif
Ref: P2G57158715 

Attachments

Good Morning Bruce,

Thank you for your email.

We are yet to receive confirmation from accounts. If they confirm the payment bounce back we will be able to request a new payment.

As per terms and conditions, it is your responsibility to provide the correct account details into the boxes provided. Please note that we will not be liable for any incorrect details which are provided by you. For the avoidance of doubt, we will not be obliged to make any further payments to you in the event that you have provided incorrect account details. Furthermore, we are not obliged to reverse any payments we may make to incorrect accounts as a result of you providing incorrect details.

Should you wish to view our Terms and Conditions in full Bruce, I have provided a link below. 

https://www.parcel2go.com/content/about-terms.aspx

Sincere apologies for the inconvenience caused Bruce and if I can assist further please do let me know.

Kindest Regards
S Hernandez
 

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Rubbish! 

"For the avoidance of doubt, we will not be obliged to make any further payments to you in the event that you have provided incorrect account details."

 

how can they possibly think this???

One strike and out, sorry we owe you money, but because you missed a digit of your bank account number, we now owe you nothing. 

What's this? A bet from a gambling site?

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Yep they are jokers.

 

But with a bit of stalking on linkedin and some digging i managed to find the emails of the key people who head up customer service. Needless to say i was taken care of very quickly.

 

Can the admin please make this a sticky for anyone else dealing with parcel2go?

 

n.schofield@parcel2go.com

g.iveson@parcel2go.com

Stephen.benson@parcel2go.com

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get them to send you a cheque.

As for quoting their terms and conditions on  them owing you money- what rot.

Having the cheek to then refer to somehting you were not made aware of beforehand is reason to sue them again and they know it, they are lazy and also vindictive, sucessfully sue them for soemthing and they then get aggressive when you merely ask them to obey a court order in the prescribed time.

They also use barristers who dont dress correctly in court!

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