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    • I came back home on Monday and found this Claim form in my letter box. In the light of what I have explained earlier in regards to this debt claim, can anyone tell if I have any chance fighting it in th Court. SW in the last conversation request the proof of me living somewhere else, which I can't provide. They have info from the landlord of property being rented to me, I was there on electoral register, had bank account opened on this address, Driving licence had this address etc., but I wasn't living there.      Name of the Claimant -  Southern Water services   Date of issue – 12/06/2019     Particulars of Claim   The Claimant is statutory...etc The Claimant claims the sum £969 for unpaid water and or sewerage charges payable under s. 142-144 of the act and the Claimant Charges Scheme. The unpaid sum of £969 is for period 01/04/2014 - 08/07/2015. The claimant claims interest under section 69 of the County Courts Act 1984 at the rate of 8% a year  from 08/07/2015 to 11/06/2019 and also interest at the same rate up to the date of the judgment or earlier payment at daily rate of £0.21   What is the total value of the claim? £1423   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC ( Pre Action Protocol) ? yes Letter before Action   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred?  Yes, COA address.   Did you inform the claimant of your change of address? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account?    No, water charges   When did you enter into the original agreement before or after April 2007 ? Allegedly after - April 2012   Do you recall how you entered into the agreement...On line /In branch/By post ? No   Is the debt showing on your credit reference files (Experian/ Equifax /Etc...) ? No, no anymore   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Southern Water - original creditor   Were you aware the account had been assigned – did you receive a Notice of Assignment?   Did you receive a Default Notice from the original creditor? No.   Have you been receiving statutory notices headed “Notice of Default sums” – at least once a year ? No   Why did you cease payments? Never. I wasn't aware of bills.   What was the date of your last payment? Never   Was there a dispute with the original creditor that remains unresolved? Yes, creditor did not take my notice of bills being wrongly issued in my name.   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No  
    • If the case was brought before a UK civil court would UK rules apply or foreign rules?   I wonder if the original contract would strate what jurisdiction it's terms would be decided by?   I note that UK contracts frequently have a clause that says in so many words that any disputes  will be interpreted under UK law.
    • http://www.hadefpartners.com/News/333/Limitation-periods-in-the-United-Arab-Emirates   One of the key limitation periods to be aware of is the limitation period for a claim for breach of contract. We have been approached by many clients (including in-house counsel at large multinational and local companies, and even international law firms) who believe that the limitation period for a breach of contract (including a commercial contract) in the UAE is 15 years. What they are often not aware of is that the limitation period for commercial contracts (as set out in Federal Law 18 of 1993 (the “Commercial Code”)) is usually 10 years. Therefore, multi-million dollar claims dating back over more than 10 years may now be time-barred.   https://www.jstor.org/stable/3381662?seq=1#page_scan_tab_contents
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Bouser

Parcel 2 Go / Hermes lost parcel ***Resolved***

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Yep another one...

Anyone got any tips on getting a claim out of these guys. It's 3 months since i paid them for a service and i am still getting strung along over the claim.

Very hard to get anything sorted out via the online chat... i have wasted so much time on this.

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Hi and Welcome to CAG

 

Plenty here in this forum.....have a read of "resolved" threads

 

Andy


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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let them kniow you are taking the matter to the small claims procedure. They usually pay up when they get the claim form but sometime just stick it in a drawer and forget all about it until you try ad enforce the default judgement

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So i finally got them to pay out the insurance. Unfortunately the money bounced back into there account. I have proof from the bank that it bounced back but parcel2go will not check with the accounts team this is the response i keep getting:

 

profile_mask2.png
 

claims@parcel2go.com

Tue, May 14, 8:42 PM (11 hours ago)
 
 
cleardot.gif
cleardot.gif
to me
cleardot.gif
Ref: P2G57158715 

Attachments

Good Morning Bruce,

Thank you for your email.

We are yet to receive confirmation from accounts. If they confirm the payment bounce back we will be able to request a new payment.

As per terms and conditions, it is your responsibility to provide the correct account details into the boxes provided. Please note that we will not be liable for any incorrect details which are provided by you. For the avoidance of doubt, we will not be obliged to make any further payments to you in the event that you have provided incorrect account details. Furthermore, we are not obliged to reverse any payments we may make to incorrect accounts as a result of you providing incorrect details.

Should you wish to view our Terms and Conditions in full Bruce, I have provided a link below. 

https://www.parcel2go.com/content/about-terms.aspx

Sincere apologies for the inconvenience caused Bruce and if I can assist further please do let me know.

Kindest Regards
S Hernandez
 

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Rubbish! 

"For the avoidance of doubt, we will not be obliged to make any further payments to you in the event that you have provided incorrect account details."

 

how can they possibly think this???

One strike and out, sorry we owe you money, but because you missed a digit of your bank account number, we now owe you nothing. 

What's this? A bet from a gambling site?

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Yep they are jokers.

 

But with a bit of stalking on linkedin and some digging i managed to find the emails of the key people who head up customer service. Needless to say i was taken care of very quickly.

 

Can the admin please make this a sticky for anyone else dealing with parcel2go?

 

n.schofield@parcel2go.com

g.iveson@parcel2go.com

Stephen.benson@parcel2go.com

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get them to send you a cheque.

As for quoting their terms and conditions on  them owing you money- what rot.

Having the cheek to then refer to somehting you were not made aware of beforehand is reason to sue them again and they know it, they are lazy and also vindictive, sucessfully sue them for soemthing and they then get aggressive when you merely ask them to obey a court order in the prescribed time.

They also use barristers who dont dress correctly in court!

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