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    • Hi, where do I find the standard sticky please, I’ve looked but I think I am missing it 🙄
    • Hi Rei and thanks for the update.   Your post confirms what we're telling folk all the time - Harlands/CRS, Zinc and their pet "solicitors" continue to make demands but they fail to do anything substantial to back up their threats.   Hence our continuing advice to NOT respond to demands by letter, email or phone, because they'll do nothing that will affect your credit rating, or that will force you to pay.  
    • Hi GHL and welcome to CAG   You now have your own thread to use from here on ( to avoid hijacking someone else's thread where you first posted).   I assume there were 2 separate m/ships and not a joint m/ship, but please confirm.   I hope you've read other threads here which should help you understand how Harlands/CRS operate. They use every opportunity to make far more money from missed payments and penalty fees, than what they make from taking a percentage fee from ongoing monthly gym fees.   Yours was a rolling monthly m/ship so you only needed to give them notice to quit but there was no minimum 12 month term. Hence all you owe them is £19.99 each.   Write a letter to Harlands, each of you :- 1. Offering to pay the £19.99 for the notice period you failed to give 2. Offer valid for 14 days only. 3. Offer withdrawn if they fail to accept, or if they demand any higher amount.   Post a draft of your letter here first so we can check it.    Letter(s) should be sent from the PO and get a free Certificate of Posting from the PO Counter.  
    • King I fully understand the mother was living there on her own and only one named on the tenancy agreement.   As for your comment that after informed of the passing in a few days they pack tenants belongings and store them and change the locks this I completely disagree with.   In my are the different HA (and there are many) in a scenario like this will:   Communicate with the executor/family member once informed of bereavement informing them of any succession rights, property to be handed back ( 28 days on being informed of above) if unable to must notify the HA to ask for an extension.   After the 28 days if no contact the HA will then follow its Abandonment Policy.   If contact made after 28 days and no extension has been granted HA will then go to court to claim property back.   Once this is done and no contact off to court to claim property back only then will the enter the property unless in an emergency or legally required i.e. gas safety inspection even then may need to go to court for that to get access.      
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ugo2slo

CAN I CLAIM HOUSING BENEFIT IF I GET PIP ONLY?

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Unclebulgaria has provided links to the guide, but maybe you should go to CAB with the evidence and ask for help, check on the legalities of recording calls, but surely it is OK if you are dealing with a Department that openly says it might or will record calls for whatever purpose. 

 

Devil and deep with DWP, as if you say you are recording a call they will hang up so best to record and be damned rather than not have evidence. . 

 

Might well be worth seeing MP at surgery with copies of evidence it has gone beyondludicrous for you now, and smacks of something out of Franz Kafka.

 

Regarding recording calls on Smartphones, most Xiaomi, and some Huawei/Honor phoners have call recording baked into their OS so no need to download apps that might not work.


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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Yes thank you again. As you said better I have the recording and it be illegal then have nothing and be a fool. Especially when DWP said they don't record out going calls. Could this be because they know that their DMs sometimes go out of line??

 

I used the app Otter (hope I'm not breaking any advertising rules if I am please delete) as it also transcribes and ACR as it saves to Drive, Dropbox or Cloud.

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Don't think it matters about naming the app you use, it might help other Caggers who have tried other apps and they haven't worked for them, main thing is only show or allow people involved in puruing youir case access, putting recordings up on Souncloud etc is a no no, store them on a pendrive and another secure location in case anything happens to the phone.  My phone has an inbuilt app that works well.

 

Once you have seen CAB might be worth a SAR to DWP regarding any recordings they have of calls from you.

 

Have the Council accepted your claim for HB?


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

 

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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1 hour ago, brassnecked said:

Don't think it matters about naming the app you use, it might help other Caggers who have tried other apps and they haven't worked for them, main thing is only show or allow people involved in puruing youir case access, putting recordings up on Souncloud etc is a no no, store them on a pendrive and another secure location in case anything happens to the phone.  My phone has an inbuilt app that works well.

 

Once you have seen CAB might be worth a SAR to DWP regarding any recordings they have of calls from you.

 

Have the Council accepted your claim for HB?

 

Yes you are correct I moved all recordings to a usb, SD card and even iPad for safety. I am calling the council now as on my account still says claim active but suspended with next due date as 27/5. If not paid by then I will be 8 weeks in arrears and landlord will issue me with a notice to vacate.

 

That DM has really destroyed my life that wasn't all that great to begin with. But before she popped up I only had to worry about dialysis. Now I have lost 20kg in weight since her first contact beginning of March. I am recovering from lung infection past 5 days and as I am 51 and alone I can't exactly just get up and go. My finances since 27/3 have been £228 that's all.

 

And I want to thank you all for your advice and understanding and also want to say everything I say is all fact, no embellishments or non truths. I will return after I speak to council and civil legal.

 

Thank you.

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On 15/05/2019 at 11:40, ugo2slo said:

 

Yes you are correct I moved all recordings to a usb, SD card and even iPad for safety. I am calling the council now as on my account still says claim active but suspended with next due date as 27/5. If not paid by then I will be 8 weeks in arrears and landlord will issue me with a notice to vacate.

 

That DM has really destroyed my life that wasn't all that great to begin with. But before she popped up I only had to worry about dialysis. Now I have lost 20kg in weight since her first contact beginning of March. I am recovering from lung infection past 5 days and as I am 51 and alone I can't exactly just get up and go. My finances since 27/3 have been £228 that's all.

 

And I want to thank you all for your advice and understanding and also want to say everything I say is all fact, no embellishments or non truths. I will return after I speak to council and civil legal.

 

Thank you

 

LATEST: I spoke to CAB and there is a case to answer as the person I spoke to use to be a DM for DWP. He said the lady was wrong to stay on the phone while she ordered me to the job center, she should have called me back when I got there or had them call her. I'm to seek legal advice and so I do not predudice the case should not make further comments here about it.

 

So  I will keep you informed of my progress in weeks to come.

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Thanks, thought there would be a way of nailing them.  Post back when you have a result please so we can help further if required.


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

 

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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