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Geo123

Harlands TA CRS

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Hi :)

 

My daughter signed up for a gym membership and never used the services at all.

She then cancelled in writing at the gym some 10 to 12 days after joining.

She took it in good faith that the membership was cancelled. 

 

Now, surprise surprise, CRS are emailing her asking for hundreds of additional pounds.

 

After reading some of the threads here, it seems that CRS are the next desk along from Harlands but they wear the masks.

 

Should she ignore all correspondence or write a letter to CRS?

If so, what would you advise she write?

 

Any help would be greatly received.

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pes i'd ignore them all

she cancelled within 14 days which legally she is quite entitled too

there is nothing anyone can actually do

gyms debts don't show on credit files

gyms don't do court

a DCA is nor a BAILIFF

and is totally powerless

block all their comms on phones / email etc etc.

dx

 


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Hi Geo and welcome to CAG

 

If YD joined by signing up on the gym premises, she may not have the same right to cancel that she would have if she joined online or in a shopping centre (as examples).

 

Let us know the gym involved and the way in which she signed up.

 

If she has any T&C's, they should address this issue too.

 

In any event, ignore all contact from Harlands/CRS for now.

 

😎

 


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