DCA chasing Green Energy debt from previous residents

[Happy H]

I keep receiving letters about a debt to Green energy at my house but when I moved in I went straight onto OVO who I’d used at my other house and I’ve contacted this credit agency who keep writing to me to explain and I said when I moved in but they are now still sending people to my house I’m getting really annoyed with it what can I do to stop them 

[BankFodder]

Begin by sending them an SAR. Do it today.

I suppose that Green Energy where the previous suppliers. I'm wondering whether they think that there is a so-called "deemed contract" until the contract was formally transferred to your previous supplier.

Have you had an explanation? Who is it that chasing you? What are they threatening?

How often people visiting you at your home and who are they? I would send a very strict letter to green energy and tell them that they should desist this harassing behaviour and also write to them formally beginning an official complaint which you say you want escalated to the energy ombudsman. It probably won't do a lot of good but at least it will formally put the account in dispute which will may be get people to calm down a bit until it is sorted out.

Send the SAR and let us know what you find

[Happy H]

Thank you how do I do a SAR 

[AndyOrch]

Click the word SAR in your post...thread moved to the appropriate forum.

Thread title amended

 

Regards

 

Andy

[dx100uk]

Ignore the DCA they are powerless

 

Dx

[Happy H]

Green energy who have instructed Credit style are now saying they can’t locate an account with the ref numbers I’ve got on all these letters I’m so angry I do not need this

[dx100uk]

that's a shame then..they can charge you anything!!  no proof=no debt

[unclebulgaria67]

OVO your current suppliers should be able to help. They have access to a central energy database, where all of the meters/readings are registered against and might be able to explain why Green Energy are sending a bill in your name. It might be a time lag between previous occupiers advising of meter readings or not advising at all and OVO registering the supply in your name.

 

if OVO on checking systems think there is an error, they can send off a query on your behalf to Green Energy. Green Energy can then chase up the previous occupiers.