Cancellation, cooling off period

[Peterbard]

Hi

 

Mrs B just signed up for the Gym, this was the cancellation clause.

 

Please note that if you completed this membership agreement whilst not in the club, you have a period of 14 days from today in which to cancel this membership. This right to cancel will cease once you visit the club, or the period of 14 days has elapsed, whichever is the earlier.

 

My understanding is, if you started to use the facility within the 14 days the cancellation period continued but you may have to pay for that usage, can't both be right, can they?

[hightail]

My reading of it is that if you use the gym in that 14 days then you lose the right to cancel.  It's to stop people signing up for 14 days free use and then cancelling.

[fkofilee]

She should still be able to cancel this and to me this term seems fair. Stops loss of trade. 

Is it a 12 month deal? 

[dx100uk]

they cant do anything even if she does anyway

totally powerless

[Peterbard]

3 hours ago, fkofilee said:

She should still be able to cancel this and to me this term seems fair. Stops loss of trade. 

Is it a 12 month deal? 

 

Yes, It is more the apparent contradiction really. The legislation seems to say that she can still cancel but wil be billed for the two weeks or less she used the service.

 

Its twelve months, I usually like to look at these things before we purchase, however. I just noticed that £45 quids gone out of my account this morning, that will be the joining charge. £18 monthly after that. Not too bad I suppose.

 

We live half way up a one in six hill for goodness sake, how much exercise does the woman need? 

Just leave the car in the drive I say. Won't listen 

 

 

[slick132]

Looks to me like you have 14 days to cancel IF you joined off the premises........

 

...... but you lose the right to cancel if you use the gym within the 14 days.

 

I see nothing about still being able to cancel and paying pro-rata if you use the gym within the 14 days.

 

In any event, it sounds like the m/ship will continue to be used by Mrs B. 

 

[Peterbard]

Hi slick

MY error, I saw this on my daughter's membership with Harlands and presumed it was the statutory minimum, it seems they provide the extra of their own volition.

 

PRINCIPAL TERMS
1. This agreement commences once you have indicated your acceptance in the Declaration section of this web sign up process. If you did not sign up on the clubs premises you have 14 full days after signup to cancel this agreement for any reason. To exercise this right, you must inform Harlands or the club of this by post, email or telephone using the details above. You can use the cancellation form on page 2 of this document but it is not obligatory. If you exercise this right to cancel we will reimburse you all joining and membership fee payments received from you using the same means of payment you used for the initial transaction. If you have used the service before requesting to cancel, then we will reduce your membership fee refund by a pro rata amount equal to the number of days from signup to the date cancellation was requested.
2. Your membership starts immediately.
3. You will be entitled to all the rights and privileges exercisable for the Type of Membership chosen.

[Peterbard]

Oh yes, she will continue to use it, I am glad to say.