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mjr001

Wife being accused after handing notice in

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My wife is a carer working in a house looking after 2 disabled people. 

Over the last 6 months she has said that the company are hiring carers that have no experience,

do not fill out the correct paperwork and do not do the day to day tasks they are required to do. 

 

She has brought this up previously many times with management but nothing has changed. 

My wife who has worked in the care industry for 27 years with glowing recommendations from everyone she has worked for decided enough is enough and got herself another job.

 

She handed her notice in first thing this morning, 4 weeks notice and carried on with her day. 

 

This afternoon she has had a call from the office saying that she must attend a meeting tomorrow afternoon as she has been accused of neglect. 

My wife obviously is distraught as she has never done anything wrong ever and obviously thinks now they have accused her of this because she handed her notice in.

 

She is on an all day shift 7am-9.30pm but i said to her surely if anyone is accused of neglect they would not be required to go to work with her clients in the morning and then go to a meeting at the office at 2.30pm.  It all seems very strange.  Any advice would be grateful.

 

Thanks

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My wife is a carer working in a house looking after 2 disabled people.  Over the last 6 months she has said that the company are hiring carers that have no experience, do not fill out the correct paperwork and do not do the day to day tasks they are required to do.  She has brought this up previously many times with management but nothing has changed.  My wife who has worked in the care industry for 27 years with glowing recommendations from everyone she has worked for decided enough is enough and got herself another job.

 

She handed her notice in first thing this morning, 4 weeks notice and carried on with her day.  This afternoon she has had a call from the office saying that she must attend a meeting tomorrow afternoon as she has been accused of neglect.  My wife obviously is distraught as she has never done anything wrong ever and obviously thinks now they have accused her of this because she handed her notice in.

 

She is on an all day shift 7am-9.30pm but i said to her surely if anyone is accused of neglect they would not be required to go to work with her clients in the morning and then go to a meeting at the office at 2.30pm.  It all seems very strange.  Any advice would be grateful.

 

Thanks

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Hi. I'm sorry that your wife is having problems, hopefully we can help.

 

I've merged your other thread into the Employment forum, it's better to have just the one. The employment posters know their way around legal stuff as well and if need be, we can move the thread to the legal forum.

 

HB

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Illegitimi non carborundum

 

 

 

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I would advise her to start accumulating as much evidence as possible. You never know, tomorrow she might be escorted from the premises. If there are any internal paperwork available then she should either photograph them and scan them that anyway start preparing to protect herself.

This is very important. If there is an email system then she should forward any relevant emails to some personal account so she has got copies of everything. If she is on duty now you should get word to her about this and of course he needs to be very discreet but it is important. Of course anything that she does copy out is strictly confidential and should only be gathered in order to defend herself in case there are some unfair accusations made.

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Assuming there is anything, it may be too late to get it off the premises. Bearing in mind that they would have the right to check what she is taking, and it might lead to further allegations which would be difficult to disprove. So be cautious to not take anything that could be used against her.

 

I'd also just suggest, albeit it may not be the case, but don't get too worried yet. Being "accused" of something doesn't mean the employer believes it or will do anything about it. It's often best to worry when there's something to worry about. Hard to ignore, I know, but it won't help her any. Your are correct - if it were that serious, especially in these types of employment, I would expect an immediate suspension to prevent anyone tampering with evidence or witnesses- even if I didn't believe it to be true, I'd expect suspension to protect everyone. That's why it's important she mustn't be seen to give any hint of tampering with evidence. 

 

It seems an extreme reaction to just handing in her notice. Is there's anything more to this? 

 

Past that, at this stage, there isn't really much we can advise on. You need to tell us what the allegation is and what the employer is saying tomorrow. Then take it from there. I assume she isn't in a union? My best advice at this stage is to tell her to say almost nothing. If an allegation is made she should say it isn't true(I assume it won't be true - obviously if it is true she should not say anything at all). Please understand that it isn't our role to believe her or not believe her (and you are just a tad biased!). So we can only advise based on what we know and trying to be impartial. 

 

She should take clear notes of what is said and done. Make them pause so she can take notes if needs be. Her record if this is important. 

 

She should not attempt too explain herself or go into details. And she should not resign. Definitely do not resign. This may be nothing more than an attempt to oust  her quicker, but in care settings allegations like this can come back to haunt her, so she mustn't do or say anything too precipitous.

Edited by sangie5952

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She has since found out that it is allegation that one of the girls she looks after walked out of the front door after another member of staff came into work to start her shift. The member if staff coming into work did not lock the front door.   

 

A neighbour saw the girl walk outside and stopped her then called into the house to say one of the clients had walked outside.

My wife went Out to get the client and the neighbour then called the office to report the incident.

 

The girls in the house have major learning difficulties with an mental age of 6 but are over 30 years old.

The incident happened a week ago and nothing was said to my wife until today after she handed her notice into the office

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That doesn't really change anything. There was an incident, and it was a serious one. Right now she does not know what she is accused of, if anything. So she goes to the meeting and she says that she hasn't done anything wrong. If they ask her what happened, she tells the truth. But she doesn't say anything more. You need to separate this from her handing in her resignation. That is a coincidence. An incident happened. It could have had serious outcomes. The employer is right to investigate this. That does not mean that she has done anything wrong or that she will be found guilty of anything - this is an investigation.

 

Wait and see what happens, then come back if there is a problem. 

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If your wife is in a union, get them involved.

The employer might try to put the blame on your wife as she's leaving, so no active employee is disciplined.

The union will know how to act, in most cases like this they use delaying tactics until leaving day; it works in a way, but i disagree with it.

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5 hours ago, king12345 said:

If your wife is in a union, get them involved.

The employer might try to put the blame on your wife as she's leaving, so no active employee is disciplined.

The union will know how to act, in most cases like this they use delaying tactics until leaving day; it works in a way, but i disagree with it.

Have found out it was as above something to do with a door not being closed. My wife and other colleagues have spoken to management and written in the comms book about the door not shutting properly and sticking previously . Will keep you updated. In a meeting now

Edited by mjr001

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I would guess that the employer might want to use the thought of disiplinary measures to get her to sign a non disclosure agreement before she leaves. ths would prevent her from contacting her ex-clients and other staff members if it is like the one I have seen before. Now there is already law in place that limits her to a certain degree in this area (esp the clients) but the employer might not like her talking to her ex-colleagues about the employers shortcomings or even the thought that they might go to the pub together and could thus be talking out of turn.

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8 minutes ago, ericsbrother said:

I would guess that the employer might want to use the thought of disiplinary measures to get her to sign a non disclosure agreement before she leaves. ths would prevent her from contacting her ex-clients and other staff members if it is like the one I have seen before. Now there is already law in place that limits her to a certain degree in this area (esp the clients) but the employer might not like her talking to her ex-colleagues about the employers shortcomings or even the thought that they might go to the pub together and could thus be talking out of turn.

Half the reason my wife is leaving is because the the correct protocol for paperwork and the clients care is below standard.  She has consistently asked staff to do paperwork etc properly and brought it up to management.  My wife is the house leader and is highly respected by fellow carers and the clients parents. She has always had the care of the clients first and foremost in her mind and goes out of her way to make the clients happier. She is also the trainer for new staff and anything to Do with medication so her leaving will hit the company hard. Like I said she handed her notice in on the morning and got a phone call on the afternoon. All very peculiar but she's not in a union and not sure who to turn to

Edited by mjr001

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Wait and see if anything comes of it first. To be honest, someone had made a complaint. The employer must investigate it. That doesn't mean they will do anything other than tick a few boxes. I'm afraid this story of thing happens a lot, and it's all about covering their backs. The fact is that unless they decide to pursue this as a case against her, there's nothing to worry about. It would be very stupid of them to do that because it actually opens up a can of worms I doubt they want opening. And treating her badly won't make her stay, will it? 

 

I might be wrong. Maybe they are stupid. But nothing had happened yet. It may not. Let's wait  and see?

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On 16/04/2019 at 18:37, sangie5952 said:

Wait and see if anything comes of it first. To be honest, someone had made a complaint. The employer must investigate it. That doesn't mean they will do anything other than tick a few boxes. I'm afraid this story of thing happens a lot, and it's all about covering their backs. The fact is that unless they decide to pursue this as a case against her, there's nothing to worry about. It would be very stupid of them to do that because it actually opens up a can of worms I doubt they want opening. And treating her badly won't make her stay, will it? 

 

I might be wrong. Maybe they are stupid. But nothing had happened yet. It may not. Let's wait  and see?

She went for her meeting for an investigation and the client walked outside the building through a door which has been reported to management as faulty and not latching, this was also pointed out in a comms book previous. My wife explained that if the door had of been repaired when notified the client would not have been able to open it and this meeting would not have been happening.  At present she has not had any disaplinary and has been told to return to work as normal while the investigation is under way

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So, for now they appear to be simply following due process. Whatever the employer, good or bad, I'd expect that. So there is nothing to do right now. I assume she has a copy of the report?

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19 minutes ago, sangie5952 said:

So, for now they appear to be simply following due process. Whatever the employer, good or bad, I'd expect that. So there is nothing to do right now. I assume she has a copy of the report?

She does not have a copy of the report but was told she will be sent a copy

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