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    • FINAL UPDATE.  I have not posted as the defence were reading the thread.  An agreement was reached on the day of the hearing.   I am unable to go into detail but for those in this position the forum has been priceless support and advice so thank you all in the site team.   for those going through this, follow the process, ignore intimidating tactics and threats and get to the Judge.  They are very supporting of those self representing.   I note her name has gone from the heading of the thread.  Was this them ?  Thanks again.  
    • I'm not sure what the "appeal" system asked but he said he definitely didn't indicate he was the driver so I'm just going to have to take his word for it. Honestly, I don't think the hirer will contact them. I think my brother will tolerate it. I did have a similar experience with another company 6-7 years ago and sought advice on here then to which you guys told me to ignore, I got the exact same DRP letters and then a "Gladstones Solicitor" letter.  After that nothing happened and it died away. Based on my experience with that I assumed the same would happen here but only asked to see if perhaps anything had changed since then.    Hopefully it doesn't get to court but if it did, I feel like we have enough evidence to sway a judge who probably hates dealing with this type of nonsense anyway. Or maybe I'm too optimistic. 
    • Your attachment showing the cinema parking restrictions seems crystal clear. Let's see what the photos turn up.
    • Meter certification periods re given in The Meters (Certification) Regulations 1998, Schedule 4. From there you can check if they are correct about your specific meter .. https://www.legislation.gov.uk/uksi/1998/1566/schedule/4 If they're telling porkies then you have e clear grounds to tell them to take  hike. If they're correct or if you haven't been able to confirm then you have  few options. You could just keep fobbing them off. In general Octopus can't keep up with demand for smart meters. It took 9 months to get our. So they may not push too hard. Or ask if you can install your own choice of meter. The Electricity Act 1989 cover this in Schedule 7 (2) and (2A) https://www.legislation.gov.uk/ukpga/1989/29/schedule/7 Or fight the them and their enforcement. Or go off supply.
    • We received a copy of the completed Directions Questionnaire (N181) from the solicitors along with a draft copy of their directions. I am on a course today so can upload over the weekend if needed. By 4pm on 16th May both parties must each give standard disclosure of documents by way of list by category. By 4pm on 30th May any request for inspection or copies of docs must be made and compiled 14 days thereafter. I will provide more over the weekend.
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Igroup/GE Mortgage + secured Loan + now Engage- beat GE Repo - now Engage Repo **WON** Want to reclaim charges


Pleasehelpme26
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Thanks for your response.

I know exactly what you mean. I've finally been able to relax with regard to the mortgage, so I don't want to go down that horrible road again.

I've posted the letter this morning. I've also spoken to the cab, shelter and the law centre.

They all said that GE would have a massive problem justifying any more court action. So we will see.

Thanks for your help :)

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Hi everyone,

Don't faint....Had a call from GE Money today.

They have looked into my complaint and listened in on the previous calls and have apologised to me!!!

So we have done an income and expend and they have accepted the promised half payment at the end of the month. Set for one month only with the court order being reset for the following month. I have obviously requested this in writing.

Surprised very much I must admit!!

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  • 4 years later...

Hi everyone,
Can anyone please offer any advice? 


My family have got into horrendous financial difficulties in the last 3.5 years.

 

My 3 year old son was diagnosed with leukaemia,

I have been his carer and my husband is self employed.

 

Money has been very very tight and we got into serious mortgage arrears.

 

Last September Engage Credit announced they were taking us to court, although we were trying to sort out repayments with the help of Shelter.

All our proposals(as advised by Shelter) were rejected. 


We kept telling Engage we couldn’t increase the contractual mortgage payment to address the arrears until April when our son finally finished his treatment. 


the judge ordered us to pay a sum on top of the CMI starting on 31.12.18.

We were unable to pay it although we have continued making full mortgage payments via direct debit on the day it’s due. 
We had to complete a financial statement last week and submit it to the court.


Life has improved somewhat and we are now in a position to pay the arrears off within the remaining term of the mortgage.

The statement shows this.


We are back in court on Tuesday and I’m scared that the fact we were unable to pay the extra over the last few months will most definitely not be in our favour.


Please can anyone give me any practical advice?
Thanks

 

To add, we worked with Shelter and we were offering the CMI until April and then planning  to address the arrears.

 

The solicitor on duty in court on the day of the hearing told me there’s no way the judge will agree to that.

So i felt helpless and pushed into saying yes to something I was unable to do.

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is this your old GE mortgage one now sold to engage par chance?

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi,

Thanks for responding.

Yes sold on after we went to court, went to Engage about 2 months after

in 2013. 

All was well until my son became very very ill late 2015. 

 

Can anyone please  offer me any advice? 

Edited by Pleasehelpme26
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  • dx100uk changed the title to old igroup/GE Mortgage - beat GE years ago - now Engage announced they were taking us to court

Talk to your local MP immediately.

Email, phone or weekly surgery. 

Son with Leukemia?

Trying to evict you ?

Unbelievable. 

 

Oh and send a letter to Engage or whoever they are,

 

Notes from consultants, doctors included, treatments , side effects, everything even photo's, telling them you have informed your local MP, the stress is destroying your family.  Please lay off immediately.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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good or bad let us jnow

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

We done an income and expenditure which showed be can pay the arrears over the term of the mortgage.

judge agreed it was fine......also said if we get into difficulties in the future and mortgage company won’t listen,  we should go back to court and he’d do his best to amend it for us. 

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Congratulations!

 

Pure common sense.victory !!  

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  • Thanks 1

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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  • 2 years later...

Hi there 

I just wondered if anyone is able to offer me any advice please. 


I had a mortgage, and a second loan with GE Money,  which got taken over by Engage/Pepper…it just happened. 


We’ve had large arrears for a while and they are gradually being paid off throughout the term of the mortgages


We are having huge problems with the mortgage charges….I have put in a formal complaint and my complaint wasn’t upheld so I will send everything off to FOS


My original loan was £56,000 back in 2006 over a 25 year term, the arrears are approx £30,000 and the charges are around £35,000, the total outstanding payable now is twice what was borrowed. 


Pepper/Engage charge a standard £23.50 per month when you are in arrears, so there’s no £35 per letter ect. Everything else is additional interest. 


Does anyone have any suggestions?

I have charges over both mortgages, but the one I have listed is the second loan at a rate of almost 8%.

Thanks for reading 

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  • dx100uk changed the title to Igroup/GE Mortgage + secured Loan + now Engage- beat GE Repo - now Engage Repo **WON** Want to reclaim charges

old and new thread merged for history.

 

are both the mortgage and secured loan still active?

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

thats ok i'll trawl through tomorrow

 

but all the charges like arrears/letter/phone/debt management etc are unlawful, and the interest they attracted (the spreadsheets do this for you)

you probably can't reclaim solicitor fees around the various repo attempts but everything else is fair game.

now if you get anywhere is another matter.

 

these might have been an idea to have been bought up at each repo hearing mind.

 

i'd be using the FOSCISHEET for now

you have to enter EACH charge individually and put AVG int rate in cell D15 

 

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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