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    • The FCA has publicly censured Premier FX Limited (Premier FX) for failing to safeguard its customers’ money and for misuse of its payment accounts under the Payments Services Regulations. In doing so, Premier FX seriously misled its customers about the services it was authorised to provide and how it held customers’ money. View the full article
    • I have sent a response to quote that and also say that i will be submitting my already prepared claim to the county court   Thanks for the quick response! I will see what happens next
    • The High Street-only retailer says it has lost £1.1bn in sales due to the recent lockdown. View the full article
    • Ignore it.   Or,   If it were me I would send in the following email  
    • Below is the response i have received to the emailed version of the letter of claim.  They should get the actual letter today       Thank you for contacting our Executive Office team. My name is Gavin and your email has been received and I have personally been asked to investigate this matter for you.   I’m very sorry this has happened, and I would really like to help you with this today by assisting you in making a claim, should you wish to do so.   I can see that this parcel was booked through Packlink Shipping. Packlink use our network to send their parcels through, but they are an independent shipper and any enquiries about their parcels need to go directly to them.   Here is the link to the Packlink website and claims department: https://support-ebay.packlink.com/hc/en-gb/articles/360014270619   You can also make contact with Packlink with the links below.   • eBay Delivery Help Center: https://support-ebay.packlink.com/hc/en-gb • Packlink Help Center: https://support.packlink.com/hc/en-gb   I hope this helps you to get your Packlink enquiry resolved.   Kind regards,        
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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 33 replies

Capquest SD received


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you wouldn't have this as a word file would you postggj

had my SD Set aside thanks to CAG

won with lowells thanks to CAG

dont ask me though these are the people to help:D

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Reading this thread I had an identical letter from them yesterday as well and I do mean IDENTICAL

had my SD Set aside thanks to CAG

won with lowells thanks to CAG

dont ask me though these are the people to help:D

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on part A

 

Capquest Debt Recovery Limited

PO Box No: 413

Fleet

GU51 9AR

 

 

Demand served by

Capquest Investments Limited

Fleet 27

Rye Close

Fleet

Hampshire

GU51 2QQ

had my SD Set aside thanks to CAG

won with lowells thanks to CAG

dont ask me though these are the people to help:D

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Postggj

 

Received your email many thanks

 

Shedded

had my SD Set aside thanks to CAG

won with lowells thanks to CAG

dont ask me though these are the people to help:D

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Funny i tried calling BD again today just to make sure and i was told he was on holiday.

 

must work very hard to call other people about debt when your on holiday.

 

I dont think it was him do you

had my SD Set aside thanks to CAG

won with lowells thanks to CAG

dont ask me though these are the people to help:D

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well you have your answer

 

he called back robcab

 

so how could he be on holiday

 

muppett

 

the reason they do this is do you realy think a real person would sign this and open themself up to litigation:grin:

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i dont accept calls from crapquest i dont want to get angry and drop my self in it, best do everything by post a simple Without Prejudice on the top of the letter works well.

had my SD Set aside thanks to CAG

won with lowells thanks to CAG

dont ask me though these are the people to help:D

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i dont accept calls from capquest i dont want to get angry and drop my self in it, best do everything by post a simple Without Prejudice on the top of the letter works well.

 

 

your learning well:D

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You know, if we all here are going this week to do set aside on crapquest they are going to need a load more staff to deal with all the court cases.

 

we should all therefore be proud to crate work in the present climate and the government should be thanking us for our participation in job creation.

 

Just a thought

 

be nice to your shed :D

had my SD Set aside thanks to CAG

won with lowells thanks to CAG

dont ask me though these are the people to help:D

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Funny i tried calling BD again today just to make sure and i was told he was on holiday.

 

must work very hard to call other people about debt when your on holiday.

 

I dont think it was him do you

 

well you have your answer

 

he called back robcab

 

so how could he be on holiday

 

muppett

 

the reason they do this is do you realy think a real person would sign this and open themself up to litigation:grin:

 

Sorry if I'm hijacking the thread, but the letter I was promised yesterday by 'Barry Davies' arrived in todays post.

 

As stated, the dogs are being called off regarding the SD pending [email protected] obtaining my 'agreement' from CrapOne.

 

I doubt if anyone wants me to post the letter up, but will do so if requested.

 

Oh, and as others probably expected, although the letter refers to yesterdays " ... conversation with our Mr Barry Davies ..." it was not signed by him :rolleyes:

 

Cheers

Rob

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hi rob the funny thing is the letter sent by legal department wirth out any propper signature with no berry nor davis.

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hi rob the funny thing is the letter sent by legal department wirth out any propper signature with no berry nor davis.

 

Exactly!

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same for me at court but i did have to hold the new testament when i read the card.

 

will be back in touch when i get a case date, to get some advise on what to do next

had my SD Set aside thanks to CAG

won with lowells thanks to CAG

dont ask me though these are the people to help:D

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how can crapquest keep demanding payments like issuing SD and the like when the debt in my case is over 7 years old

 

is statute barred legal and binding?

had my SD Set aside thanks to CAG

won with lowells thanks to CAG

dont ask me though these are the people to help:D

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how can capquest keep demanding payments like issuing SD and the like when the debt in my case is over 7 years old

 

is statute barred legal and binding?

 

Yes statute barred is both legal and binding. It is an absolute defence to any attempted legal action either through Civil Procedure Rules or the insolvency rules.

 

This company needs hammered twice, once through the Courts by virtue of a setaside with costs awarded and then by the OFT, I do hope that anyone reciving an SD on a statute barred debt makes a formal complaint to the OFT, the practice is obviously still profitable for this outfit which must mean that a high enough percentage of recipients just don't have the nous or the capacity to deal with the SD in the correct manner.:-x:-x

As of 03/03/12 please do not under any circumstances wait for my further input or guidance on any current thread or defence of a court claim I might have been involved in on or through Cag.

Jasper1965

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perhaps a template letter to the OFT would help, the more sent the more they have to do.

 

thanks for the info Jasper

had my SD Set aside thanks to CAG

won with lowells thanks to CAG

dont ask me though these are the people to help:D

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I have no legal training, any knowledge I have has come from this forum, and my own experiences. Always balance up any advice you get with your own common sense.

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  • 2 weeks later...

I had the same letter from crapquest but to be honest they have little or no chance to get the original paperwork from this length of time, i mean i have been in business and you amass so much paper your supposed to keep for 6 years, i would have needed another warehouse to keep it all in. how is a bank going to archive all its paperwork we would be awash with it all and at home you keep stuff about for bit then throw it out

had my SD Set aside thanks to CAG

won with lowells thanks to CAG

dont ask me though these are the people to help:D

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may be you will think or say am stupit or idiot coz i put all the papers i had or letters from all the creditors in the bin long time ago i kept nothing

Edited by zozz
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no i dont, i got rid of mine years ago as my last contact with them was in 2003 and the wife was nagging about the stuff anyway.

 

got to be a defence the wife nagging :D

had my SD Set aside thanks to CAG

won with lowells thanks to CAG

dont ask me though these are the people to help:D

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  • dx100uk changed the title to Capquest SD received
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