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hi everyone. 

i purchased an airgun for target shooting mid january this year

by middle of feb had to be returned due to faults.

 

at end of feb i had an email from shop/supplier saying it wouldn't be sorted until end of march.

end of march came and was told sorry wont be sorted until second wk in april.

 

today i make contact and was told sorry mate wont be done now untill end of april.

 

my question is where do i stand as item was bought new but i feel like im being taken for a right charlie.

i know you have to give them one chance to replace or repair but feel ive waited long enough.

 

any advice would be appreciated.

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did you alert them in anyway that the item was faulty within 30 days from you receiving it in your hand?

 

dx


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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yes i did. i dont mind waiting but like 10 to 11 wks on getting nowhere

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then you are entitled to a full refund under CRA.

no quibble


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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1 hour ago, dx100uk said:

then you are entitled to a full refund under CRA.

no quibble

thanks very much for that ill let them know now tomorrow.

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what happened?

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2 hours ago, ericsbrother said:

what happened?

got full refund with no problems at all.

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