Jump to content

VCS ANPR PCN - Berkeley Centre Sheffield, S11 8PN - appeal refused

Recommended Posts

Hello all,

I recently recieved a PCN form a car park I've been using for 8 years and has always had 2 hr free parking.

This must have changed between November 2018 and march 2019 as when i last used the car park i received a PCN for staying 16 minutes past the hour.


On review there were new parking signs but no advertisement of the change.

I didnt think to look at the parking signs as I use the car park three times a year and never think to check.


I appealed on the basis of this and had my appeal turned down.


Hope you can help




1. Date of the infringement 13/03/19


2 Date on the NTK [this must have been received within 14 days from the 'offence' date]: 20/03/19


3 Date received: 26/03/19


4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?]: N


5 Is there any photographic evidence of the event?: Y


6 Have you appealed? [Y/N?] post up your appeal]: Y


appealed online as per the above. I was a regular user of the car park and didnt think to check the tariff signs as they had always been 2hr free parking. There was no notice of the change in terms


Have you had a response? [Y/N?] post it up: Y


7 Who is the parking company?: Vehicle Control Services Ltd.


8. Where exactly [carpark name and town]: Berkeley Centre Pay and Display, Sheffield, S11 8PN


For either option, does it say which appeals body they operate under.: IAS







Share this post

Link to post
Share on other sites

Welcome to the Forum.

You weren't to know but trying to get a ticket quashed from any of the majority of parking companies early on is virtually destined to fail. Plus if you identify as yourself as the driver you lose a major protection from POFA.


These days the best procedure is to ignore them all unless they send you a letter before claim.

these companies only take a small percentage of people to Court so it best to ignore them.

Also it gives you time to check the legality of their demand and that they have complied with all the requirements necessary for them to win in Court. Very rarely do they manage it.


The worst thing to do is to appeal straight away without knowing the full extent of how poor their speculative invoice demand is and the possibility that they have been able to form a contract between you and them.


To find out whether their chances of winning in Court rise to anything like 10% we need to see photos of their signage in the car park and those photos need to be in pdf form so that we can enlarge them unlike the NTK you posted.


There are often glaring mistakes on the NTK but they are barely legible on yours at the moment.

The signs we are looking for are at the entrance, on the ticket machine if there is one and the other signs around the car park especially when the ones that are different from the others.


The other thing to check is to check out online or direct with the local Council to see if they have planning permission to erect their signs and cctv cameras. This is a legal requirement under the Town and Country planning [advertisements] regulations.


Once you are fully aware of just how bad VCS are at getting things right you will realise that you can safely ignore them.

Not realising that the fact they have changed the length of time that motorists can stay would ever lead to them cancelling your ticket when the reason for the change was probably that they weren't robbing enough motorists blind with the old 2 hour limit.


In any event, assuming that they do have Council permission [which is often unlikely] Councils usually stipulate 3 hours so they cannot arbitrarily alter it to make more money for themselves.


In addition under the Code of Conduct that IAS have to comply with is that cars are allowed a minimum of ten minutes extra time to allow motorists to read the signs, find a place to park, then later pack their purchases in the car, return the trolley and make their way out. In fact BPA the other parking association allow 20 minutes for all that so it would not be unreasonable for a Judge to take that as the benchmark for IAS too.


So just ignore them.

They are totally dishonest and disreputable and not worth wasting a stamp or time on them. 


Because you have appealed they have a greater expectancy that you will now pay their ridiculous demand so they will try to frighten you with threats of Court and by the use of unregulated debt collectors demanding 160 pounds for goodness knows what reason.


When you keep ignoring them they change tack and send begging letters and dropping the amount you need to pay.

The truth is you owe them nothing so just post up the signs, redo the NTK and check with the Council and relax.


We will give you any advice you need

Share this post

Link to post
Share on other sites


sorry but had to remove you pictures as not only does it make zooming a problem, but you'd left pers info showing on atleast one of them.


if you could read upload

and put them ALL in ONE multipage PDF, inc both sides of the NTK that would be better.








1. Single Premium PPI Q&A Read Here

2. Reclaim mis-sold PPI Read Here

3. Reclaim Bank Account, Loan & Credit Card Charges Read Here

4. The CAG Interest Tutorial Read Here

Share this post

Link to post
Share on other sites

Many thanks both, I've redone the forms and attached photos of the signs. Unfortunately I didn't photo the terms clearly but the company on the signs is different to the one trying to bill me. Can I ignore on that basis?

sheffield parkingopt.pdf Berkeley_signs.pdf

Share this post

Link to post
Share on other sites

you are right, the NTK is from VCS and the signage belongs to Excel parking.

Both are companies owned by Simon Renshaw-Smith ( hereafter referred to as simple simon) but they are not one and the same so you owe nothing as they have failed to create a liability under the POFA or accountingh law as it applies in the UK (and the rest of the world)


So, what to do? Ignore them and any dca they employ to send scary letters adn the  respond in a forthright manner to thier letter before action or letter before claim. That is some months away so just keep us informed of what threatograms you receive until that point.


BTW, the signage isnt a contract anyway so even if they remembered who they were there would be no breach of contract to chase you for and they will lose a court claim in that regard.

Share this post

Link to post
Share on other sites
Posted (edited)

Thanks ericsbrother and will do. Much appreciated

Edited by sh3ffield

Share this post

Link to post
Share on other sites

Hi, Ditto, identical situation to mine, Excel sign, VCS invoice. 

I have not appealed so what would be the best course of action for me? 


Apologies in advance if I am asking in the wrong place but should I post my pics here also as they are pretty much identical or just await this thread to be updated? 

  • Like 1

Share this post

Link to post
Share on other sites

please keep to your own thread.


don't appeal no.

until / unless you get a letter of claim from one of their fake/tame paperwork only solicitor you SIT ON YOUR HANDS both of you


  • Like 1





1. Single Premium PPI Q&A Read Here

2. Reclaim mis-sold PPI Read Here

3. Reclaim Bank Account, Loan & Credit Card Charges Read Here

4. The CAG Interest Tutorial Read Here

Share this post

Link to post
Share on other sites

Thanks, will do, much appreciated! 

Share this post

Link to post
Share on other sites
Please fill in your quit date here

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Tweets

  • Posts

    • Please give more details about the collection agency. You say that you are able to get something in writing from your ex-partner that you are not responsible. I suggest that you get that immediately. Is your ex-partner prepared to take responsibility for the debt? The jump from £890-£3200 sounds enormous and it sounds to me as if they must've moved this up to the High Court for enforcement. You will get more specialised help soon – but in the meantime send the water company an SAR and get the statement from your ex-partner.  
    • hi. i never actually got any letters from anyone untill i found out about the CCJ then i asked the court for details of who it was from southern water company,  then as soon as i phoned up the collection agency they came around was rude as anything and said they was going to take my stuff.   then told me the bill had gone up from £890 to £3200.  that's when i got a stay at the court, other than that i havnt had any letters at all   
    • Also, without wishing too much to wake up this discussion once again, the above quote is quite wrong. It would be correct if it said:-       So to summarise, the burden of proof is on the dealer to show that the defect was not there – certainly within the first six months. Furthermore, if there is a defect, than the quality/severity of the defect is relevant. It entitles you to your right to reject within 30 days or your right to reject after a failed repair during six months. Only after six months do the normal common law rules of contract come in play. But even then, it is not a question of proving or disproving a defect. It is simply a question of showing that you have not had satisfactory service/quality from the item for a reasonably expected period of time. I would certainly agree that these are very heavy burdens/responsibilities for any dealer. But this is what consumer-facing legislation is all about. It's all about consumer protection and the reason for it is that if you place the burden upon the dealer then it creates a huge incentive upon the dealer to be careful or if the dealer has to source his goods from a manufacturer then it puts pressure on the dealer to put pressure on the manufacturer to make sure that goods are of a sufficient quality. As far as I'm concerned, this is good social planning – and we all benefit – including the car dealer when that car dealer goes off to buy other things such as computers, telephones, music systems, televisions, and even their own vehicle. It encourages quality control at source – and this is highly desirable and is only achievable by having this kind of consumer legislation.
  • Our picks

    • This is a bit of a lengthy one but I’ll summerise best as possible.
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
    • A shocking story of domestic and economic abuse compounded by @BarclaysUKHelp ‏ bank complicity – coming soon @A_Gentle_Woman. Read more at https://www.consumeractiongroup.co.uk/topic/415737-a-shocking-story-of-domestic-and-economic-abuse-compounded-by-barclaysukhelp-%E2%80%8F-bank-complicity-%E2%80%93-coming-soon-a_gentle_woman/
      • 0 replies
    • The FSA has announced large fines against DB UK Bank Limited (trading as DB Mortgages) - DeutscheBank and also against Redstone for their unfair treatment of their customers.
      Please see the links below for summaries and full details from the FSA website.
      It is now completely clear that any arrears charges which exceed actual administrative costs are unfair and therefore unlawful.
      Furthemore, irresponsible lending practices are also unfair and unlawful.
      Additionally there are other unfair practices including unarranged counsellor visits - even if they have been attempted.
      You are entitled to refuse counsellor visits and not incur any charges.
      Any charges for counsellor visits must not seek to make profits. The cost of the visits must be passed on to you at cost price.
      We are hearing stories of people being charged for counsellor visits for which there is no evidence that they were even attempted.
      It is clear that some mortgage lenders are trying to cheat you out of your money.
      You should ascertain how much has been taken from you and claim it back. The chances of winning are better than 90%. It is highly likely that the lender will attempt to avoid court action and offer you back your money.
      However, you should ensure that you receive a proper rate of interest and this means that you should be seeking at least restitutionary damages - which would be much higher than the statutory 8%.
      Furthermore, you should assess whether the paying of demands for unlawful excessive charges has also out you further into arrears and if this has caused you further penalties in terms of extra interest or any other prejudice. This should be claimed as well.
      If excessive unlawful charges have resulted in your credit file being affected, then you should take this into account also when working out exactly what you want by way of remedy from the lender.
      You should consult others on these forums when considering any offer.
      You must not make any complaint through the Ombudsman. your time will be wasted, you will wait up to 2 yrs and there will be a minimal 8% award of interest and no account will be taken of any other damage you have suffered.
      You must make your complaint through the County Court for a rapid and effective remedy.

      Do you have a mortage arears claim to make? Then post your story on the forum here
        • Like
      • 0 replies
    • 30 Day Right To Reject - Vehicle Casualty Report. Read more at https://www.consumeractiongroup.co.uk/topic/415585-30-day-right-to-reject-vehicle-casualty-report/
      • 57 replies
  • Create New...