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    • Thank you.  Threads that point to success - or to mistakes - are very useful for motorists that will come on here in the future.   What you have done is utter insanity.  Despite being given on a plate two threads where motorists beat Athena in the same week as your case you've gone and handed over money to the fleecers.  It doesn't take much to work out that (a) not handing over money you don't owe to conmen is a better strategy than (b) handing over money you don't owe to conmen then trying to get it back.   The amount was never "going up" from £45 to £90 because it was never £45 in the first place.  It was always £0.  You were being charged for overstaying by eight seconds which is legally "de minimis" ("the law does not deal with trivialities").  You couldn't read Athena's signs anyway as the car park was pitch black!  Etc.  Etc.   Athena's position will be that you admitted the debt (otherwise why did you pay it?)  I hope chargeback goes well but often it's a battle to get banks to carry out chargeback and they will understandably be bemused as to why you paid this money if you thought you didn't owe it.  Bluntly you've just made life a million times harder for no reason.  It's like a football team manager who instructs the players to score two own goals in the first minute and then try to win the game.     That said, go for chargeback and good luck.
    • Same reason Councils like to use Agency workers at sharp end.
    • Not a fan of outsourcing in general, as I think control is lost.  And the companies used, can have problems meeting the standards required, as HB states above.    But I can see why it is attractive, as then Government department or principal company does not have additional staff with pensions and all of the other costs.   If you needed say 200 staff to cover work that would last a year, it can make sense to outsource the work, depending on what is required.    
    • That's what gets me, BN, unless these three companies have a monopoly between them.   At least two of them have been fined or had financial penalties for messing up, haven't they? And yet they still get the next job, possibly with no tendering in the current climate.
    • An update! I took all the advice, Social media, contacted the cottage direct ( mail and letter) sent an email to the CEO and the UK Director of customer service Booking.com, Halifax re charge back.   Oddly, this morning Kalvin got a text message saying they tried to contact him months ago ( yeah right) offering him a refund or alternative accommodation!!  So, to keep inline with data protection ( that was mentioned in the text) they can only reply to him.   Offered his money back or another date. He agreed to a refund within the next 7 days.   I really appreciate all of your input and I will gladly make a donation to your good work many thanks again,   Paul
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    • I’m in desperate need of help
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
      I have proved that the dispute is closed
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      but up until the date I got the email they have not once attempted a refund .
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      I’m literally at the end of my tether and don’t know where to turn next !
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .
    • In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
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Mislead by End of Roadworks/National Speed Limit Sign   less than 1 mile after these signs on the side of A52 east of Derby City Centre a police camera van was placed.Over 90 motorists self included have received penalty notices or attend speed awareness class .

All traffc having driven through the 40mph roadworks zone accelerated on passing the signs.

We were all mislead by the signs.

It is alleged I was doing 49 in a continuing 40mph temporary limit area , a speed awareness course has been offered.

Is it worth appealing this ?



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Looks like the signage was for the road on the left and not the dual carriageway.  You can see a little further the contra-flow signage for the dual carriageway adjacent to both lanes. 

Frederickson - CCA Sent 11/4/07 - Lost - Claiming back from post office

Connaught Collections - CCA Sent 11/4/07 - No Agreement - returned to client

Lowell - CCA sent 11/4/07 - No agreement - returned to client

Moorcroft - CCA Sent 11/4/07 - No Agreement - returned to client

Red Castle - CCA Sent 11/4/07 - Copy returned but no T&C's

Robinson Way - CCA Sent 16/5/07

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Yes it seems as if the National Speed Limit and end of roadworks signs are for the road to the left which is presumably a slip road off the dual carriageway. It is sited inside the Armco protecting that road. Was there similar signage on the left of that road (so making a matching pair either side of it?) Though it is not mandatory signs indicating changes to speed limits are usually provided in such pairs. Pairs of signs are particularly useful where parallel roads exist and  the change only applies to one of them. If there was not a pair serving that slip road it may amount to a defence but I believe you would struggle and the cost of failure (vs the cost of the course) is high.


You don't "appeal" this allegation (as you have not been convicted). You will have to decline the course and the fixed penalty option. You will then receive a Single Justice Procedure Notice (probably about six months after the event). You would respond to this by pleading  Not Guilty and a full court hearing will be arranged. By then the cheaper options will have long sailed into the sunset and even if you change your mind and plead guilty you face a fine of half a week's net income (reduced by a third if you plead guilty), a surcharge of 10% of the fine (Minimum £30), £85 costs and three points. If you defend the matter and fail you obviously receive no reduction for a guilty plea and the costs rise to a minimum of £300 and possibly as high as £620 (depending how much work is required for the trial). You can see immediately that it makes the course or fixed penalty quite attractive..

Edited by Man in the middle
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