Hi Again Andy
Yes it is. Thank you, I haven't acknowledged anything yet, I refuse to speak to them. I have sent them CCA requests and they have sent me back some documents but I don't know if they are the correct ones.
Is this connected to your previous thread Lowell CCA response in Debt Collection Agencies Forum ?
You never send an I&E to a debt buyer...you never admit or acknowledge a debt either until we have all the details of the the debt.
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!