Hartley Wintney Motors - got them in small claims court - now a late 'offer'

[buyer-beware]

Just now, basildonbond1946 said:

With no connection to the poster. I would certainly take any advice  from Buyerbeware with an enormous pinch of salt if I was looking to take action under the CRA he seems to have rewrit to the Rogue dealers advantage, he also know a lot about the company that should start bells ringing as to how un biased his advice is

The company details are listed on companies house, why don’t you use your initiative and have a look yourself. Maybe you could ring Mr Ali yourself and sort out the problem for the OP ? Here’s a link. 

 

https://beta.companieshouse.gov.uk/company/09508309

 

 

[buyer-beware]

2 minutes ago, basildonbond1946 said:

I have also noted that buyerbeware only joined CAG 04/04/2019 which coincidently was the day the OP sent in his original reply one begins to wonder which of the two boneheads that runs the company he is. Then I thought he seems much to intelligent to flout the Cra so wantonly. So be very wary of buyerbeware and his crap advice

 

I’ve been a member since 04/04/18. Get your facts right. 

 

This is is a balanced unbiased response

[AndyOrch]

Please can we keep this civil....the OP is free to take whoevers advice he feels is correct and unbiased.

 

Andy

[buyer-beware]

18 minutes ago, Andyorch said:

Please can we keep this civil....the OP is free to take whoevers advice he feels is correct and unbiased.

 

Andy

Exactly Andy.

 

Maybe though, you should target your post the keyboard warriors who make incorrect accusations without the capability to read. Instead of making incorrect accusations about members who ARE actually trying to help  

[king12345]

Company will fold as soon as court papers are served.

They're probably piling up tons of requests of refund so to maximise their exit bonus.

Classic limited company car traders trick.

[buyer-beware]

48 minutes ago, king12345 said:

Company will fold as soon as court papers are served.

They're probably piling up tons of requests of refund so to maximise their exit bonus.

Classic limited company car traders trick.

King, it isn’t as easy to liquidate a company or as straightforward as you think, if you look at their books the company is solvent. Plus, the internet would be full of bad reviews over a long period of time. I could be wrong but the evidence doesn’t look that way. 

[buyer-beware]

23 hours ago, Anidog1 said:

I asked to see a copy of the PDI because in his letter he said that I had been given the PDI. He said it may have been attached to the bill of sale, maybe I had misplaced it. It was never given to me that's why I am asking to see a copy of it.

 

My mechanic said the gasket could be fixed but there's no guarantee that it couldn't happen again in 6 months and he said there's absolutely no way the warranty company would agree to it.

The warranty company will only cover £1,000.

 

Apart from the gasket problem, there is also the fact that the aircon has been disconnected, the directional fans aren't connected!

 

I don't want to keep the car because I have lost all faith in it.

I would certainly say it wasn't fit for purpose when it was sold.

If the fans don't work, how could I demist my windscreen?

Answer is, I couldn't which is why I had to drive 27 miles in the dark, and the rain, trying to clear the windscreen with my sponge thingy. That's not safe!

 

He has never offered to repair it, his first comment when I contacted him about the breakdown was to give me the name of their rep at WMS Group.

 

In his letter he has offered to assist but thinks I am being un-cooperative.

 

All I have done is chase up emails because they are not responding to them. I don't consider that as being un-cooperative, if anything I would say they are being so and indeed obstructive.

 

He has given me the name of someone in his claims department.

They don't have a claims department!

It's all just delay tactics in the hope that I will give up!

There is another thread about this company on this website, they do sound like they are chancers and are doing everything in their powers to not sort out problems. FYI 

 

 

[Anidog1]

I have received the elusive PDI report after 4 days. 4 days in which I consider is long enough for them to have botched a document together. If anyone on here is IT savvy, please take a look at the link to the HTML version of the report and advise if anyone believes a little bit of dodgery pokery has gone on!

 

html pdi report.pdf

[Anidog1]

html pdi report.pdf

[dx100uk]

that's all garbled

did you not check it before uploading.???

 

turn off spellchecking on your scanner software!!

and use scan to image

[king12345]

Last time i closed a ltd company (not to avoid paying ccj) it took me 5 minutes to fill a form.

90 days later the company had been permanently closed.

A lot of people do this every day after piling up debts, it's the easiest [problem] out there.

In fact, companies like screwfix have found a way to slightly close the loophole by getting directors to sign a personal guarantee (with little knowledge of what it is).

We have seen many former directors on this forum crying about personal guarantee after the had piled up lots of debts and closed the ltd company.

[Anidog1]

I uploaded it like that! It's the hmtl version of the pdf they sent me. I was hoping someone with a bit of IT background would be able to tell me if there's anything suspicious about it. We think the section headed Engine looks suspicious, as the pdf version is just boxes that have been ticked with a biro. I want to know what that text under the engine section means. As I believe the document was doctored.

[buyer-beware]

I would issue a letter before action now.

[dx100uk]

what text?

want a secure email ad to fwd the email too?

 

dx

[Anidog1]

Yes please

 

[Anidog1]

Update:

I issued a letter before claim and the 14 days were up last Monday.

Have sent a claim to small claims court.

 

HWM gave said they will defend this to the fullest.

Apparently timescales for such action vary between 9-11 month considering when they could attend court.

They will ensure to note this in their directions.

 

Their buy back offer of £1500 stands, subject to agreement.

They have never made an offer!

 

I tried to explain to them that it is not for them to decide when they can go to court.

The court will notify them.

They have until 20 may to respond.

 

They can extend by 14 days but that's it. 

 

As predicted, I was notified by Money Claim that HWM have extended by 14 days! 

So, hopefully they see sense and don't let it get as far as Court. 

[dx100uk]

they have a total of 33 days from the date of the claim to file a defence

as long as they have acknowledged the claim on mcol by day 19.

 

dx

 

 

[Anidog1]

Been notified they have rejected my claim.

Still saying I'm outside the 30 days because I didn't email them via the address on the bill of sale,

I only texted the salesman,

which they are denying in its entirety,

even though I have screenshot his reply.

 

It's not the biggest dealership in the world and Adam seemed to be the main man, apart from one other chap.

 

I was referred to their claims dept, who they later informed me was the owner?

The details on their defence claim states Dave Cohen as the manager.

This is a totally new name to me.

 

Is there any way to establish the employee/management details of a company, other than phoning and asking them?

I've checked companies house and it only details the owner, whose name bears no resemblance to the man who was the claims dept and then the owner!

[dx100uk]

no they've filed a defence I take it...they cant reject the claim.

 

scan it up.

read upload PDF only please

 

[Anidog1]

The email I got said HWM have rejected your money claim. Then I've gone on to my account and have downloaded their defence.

[dx100uk]

email from whom?

[Anidog1]

From Money Claim, HM Courts & Tribunals Service notifying me that HWM had rejected my claim and asking me to sign into my account to view HWM's response.

[dx100uk]

ok sorry wasn't sure

good 

so next move is yours

proceed with allocation n180 form I expect.

upload their defence please as asked

 

[Anidog1]

Yes I think I have to respond to it by 28 May.

 

What worries me is the lies.

They're saying they asked for a casualty report and a written fix quote commensurate with the age of car and price paid.

They're saying I was uncooperative but at no time did they ask for this.

 

They're saying I agreed to a contractual repair and do not even have the choice of rejecting for a refund.

They're saying I did in excess of 1000 miles since sale and has agreed to a 45pence deduction as per the bill of sale.

This equals  £450.

I don't even know what they're on about??

 

And the bit that concerns me is I didnt give any consideration to ADR and the defendant reserves their right to a cost order against me.

 

What resolution could they come up with?

The car is pucked, I just want my money back!

I've just got a feeling they're going to work their way out of it on a technicality!

[dx100uk]

no its just mumbo jumbo to put you off the scent.