they have already 'outsourced' it ..........to a dca [crs - well that's harlands anyway]
watchout for Zinc next.. but don't look at the bottom of the letter as you'll see its the same address again...}
forget about it
go enjoy your life.
Hereford Anytime fitness. Nothing on the site explains a contract it's just selling itself. I absolutely have not attended after the initial sign up, except for the first introduction. Is it right that an establishment can bully someone in this manner, especially as they claim to be encouraging & nurturing in the selling point of people’s wellbeing?
I would expect revenue officers are quite aware of the time of day they are manning barriers.
i'd also go as far as to say they don't bother to do this in off peak times...
as there would be little point, no loss of revenue to protect.
they man the barriers at peak times, when
people have purchased their permit to travel at a peak time
travelled at a peak time
arrived at their destination at a peak time.
thus they prevent: [loss of revenue]
the traveller simply paying for an off peak fare when they just travelled in peak time [and most probably are a worker]
getting an off peak return when they are travelling back home in peak time [worker returning home]
in other words ..fare dodgers.
your intended return was off-peak, but you didn't tell them..
we'll never know when your permit to travel was purchased nor if you travelled in peak time....but as from about post 5 i'll hedge my bets..
yes you are entitled as others may well be, to a refund because you were returning off peak
but if you don't tell 'em…….
as for our experts , its either they are on holiday, which is none of our business
they sussed you out a longtime ago and don't want an argument here that they have 1000's of times in their regular work....
I've said all this from the start
this thread is getting boring and repetitive.
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!