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    • I don’t see some users posts, but since they’ve been quoted .........   I agree (in parts) with 2 contributors postings.   WHO says “test, test, test”, so more tests ARE key. That is part agreeing with one contributor.   I also agree with cjcregg. One has to understand the limitations of a test : (sensitivity, specificity and its positive and negative predictive values - which involves sensitivity / specificity AND prevalence!).   One also has to understand which test, to apply those limitations. a) RNA NAAT? (Commonly called PCR, though PCR is a tradename, so ‘PCR’ is to ‘NAAT’ like ‘Hoover’ is to ‘vacuum cleaner’) b) Antigen testing? c) Antibody testing? (If so, IgM? IgG? Both??)   Knowing which test(s), their limitations, and thus what the result actually MEANS is more important than a blanket statement of “test everyone!”, (and repeatedly ??! ) .... especially as it allows prioritisation of who gets what test to maximise benefit, until “testing for all” is more than a pipe-dream .....   Would you repeat a positive IgG test? If so, in what circumstances??
    • Just out of interest, how long did it take you to formulate this conclusion? I'm not looking for a particularly accurate answer, just round it up to the nearest nano second.    How is this going to work then?   Where are the medical personnel and laboratory staff required to undertake this massive project going to come from? Now this is just a stab in the dark but I'd imagine they'd be quite busy at the moment.   Even South Korea, who are recognised as having one of the most aggressive testing policies have only managed to test 1% of their population. You clearly have no conception as to the scale of what you're proposing.   Even if it was possible to plan, organise and execute it would take years to achieve, by which time all the data would have been redundant and completely meaningless. I was tested last week and it took 2 days for the result, which by the time I received it was already out of date as I was then and now just as likely to be infected as I was when I took the test.   Think about it.    
    • I'm sure that the entire nation is reassured and lost in gratitude to you for this heart-warming confirmation.   Do keep us updated.
    • I would say that is exactly what "discretionary" means.     Is that the case?  Surely nearly all bonus schemes are discretionary unless explicitly stated otherwise in the employment contract?  Does "fairness" come into it?   I agree with emmzi - there's no advantage to the employer in paying it and I can't see the OP forcing them to do so.
    • not to complicate things, I had a full time job with employer #1 and a part-time zero hour contract with employer #2. Employer #2 offers me a full time contract starting 1st May 2020. I leave employer #1 6th March 2020 I then go back to employer #2 and resume 40 hours a week on a zero hour contract until 18th march 2020 when the place has closed. I have been told the job starting in May will be delayed until June and then we will sign full time contracts.   Taking the advice of Honeybee13, I looked over the internet and it looks like I missed out by a week as the cut off point was the 28th Frbruary
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Tony P

No full facilities for checking size yet refuse refund.

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Passing through UK for a ski holiday, I tried on some ski pants in a High Street sports clothing and footwear chain store.


The size was "Medium". They fitted me well in street shoes except for length (Ski boots require a different length than you can determine in street shoes, having elasticated inner, and protected outer, bottoms). I could not check for exact suitable length as they didn't have ski boots in their ski or footwear sections in the store


I paid for them with a UK Credit Card and took them back to where I was staying, to try on again with a pair of ski boots, fully expecting to get my money back if they were unsuitable. 


They turned out to still be an incorrect length for me, so were unsuitable (I am not an unusual size or shape).


Within hours I took them back the store but they refused a refund offering only a Credit Note to exchange for other goods. I live nearly 2,000 miles away, outside the EU, in a country where this shop has no stores (the nearest is still a days drive away and involves a long border crossing). This is not practical just to see if they have something I might like - and fits!


Speaking with them I got no response other than disinterestedly being shown to one of many pieces of paper 'sellotaped' to a sales counter. Emailing Customer Services (sic) also got nowhere.


How can I proceed?

1. Do I have to keep the pants (or an unpractical and unwanted Credit Note) despite not being fit for purpose for me, all because the store didn't have proper/full facilities to trying for size?

2. Can I make it the Bank/Credit Card's problem?

3. Have I just learned the hard way not to trust UK High Street chain stores and shop elsewhere where they have proper size checking facilities prior to paying to take them out of the shop?



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ring the credit card company they are equally liable

do a section 75 refund




please don't hit Quote...just type we know what we said earlier..


if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.



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Oh they are equally liable, I suspect the problem will be if the shop is considered to breach their contract of sale. 


Suitable for purpose?




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6 minutes ago, Dodgeball said:

Suitable for purpose?


Probably - for someone who is of that size. I've not had the opportunity to find out because the size was not right for length.


Which is something the Company could not let me determine in their store.


The only way was to pay to be able to take them away to try on properly.

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Store returns or exchange policy

The good news is that most retailers choose to provide a 'goodwill' returns policy offering an exchange, refund or credit note for most returns.

You can only return store-bought non-faulty goods for an exchange or refund if the retailer has a returns policy. 

It's worth noting that shops aren't required by law to have a returns policy, but if they do have one they must stick to it.

Returns policies are usually displayed on receipts, on signs in store and online. You can also ring the shop's customer services line to find out its returns policy.

Remember that if you're trying to return an unwanted item purchased online, you have additional statutory rights to return it under the Consumer Contracts Regulations

Most retailers impose time limits for returning non-faulty products, such as 28 days, but many extend around Christmas for example, so you might have more time than you think to return an unwanted product.

If you paid by credit card, you also have extra protection under Section 75 of the Consumer Credit Act. 



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Could you not have just exchanged them for a pair that were the correct size?

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they offered an exchange when you took them back. that is all they are obliged to do as you admit you tried them on and they are of mrechantable quality and fit for purpose unless the different fitting with a ski boot makes them unusable as ski pants generally.

have you ever bought other ski pats and if so why didnt you consider the differentails in length earlier? 

Have you requested an exchange?

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