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Harlands and X4L

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Good afternoon,  I am after a bit of advice. 

i have had a quick read through some of the posts but not sure what to make of it all and getting a bit worried. 

 

Need some advice.

 

In January 2018 I signed up for a membership in your Warrington branch of Xercise4less with my rugby team. 

As we got quite a few of our players to sign up I got my membership for around £12 for the year. 

 

At the time of signing up I was not notified of any charges if I wished to cancel my membership the following year, 

I went into branch in January and asked how to cancel my membership before any more payments were due. 

 

I was told my a member of the staff there to just cancel my direct debit, which I did. 

I have since learned through phone calls with both the Warrington branch and Harlands that this was not the correct thing to do, thus being misinformed by a member of their staff. 

 

I have since received emails from Harlands saying that I owe them money for the years membership and also a fee. 

This I believe is not right as I was misinformed by a member of staff at the Warrington  branch and had I known about this then I would have followed the correct procedure in cancelling my membership.

 

Please can I have a bit of advice.

 

Regards, Chris

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1st stop ringing everyone

writing ONLY!!

 

simply find and use one of the slick132 letters here offering ONE MONTH membership with no fees to settle the matter

use ROYAL MAIL NOT EMAIL

if they don't take up the offer, then ignore them all

 

they don't do court

they cant harm your credit file

a dCA is NOT A BAILIFF

and have ZERO legal powers .

 

dx

 


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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Hi CJB and welcome to CAG

 

Can you let us know :-

 

1. Date you signed up to the gym.

 

2. Date you recently told the gym you wanted to cancel.

 

3. Date your last DD was paid to Harlands by the bank.

 

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