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    • as you have appealed you have lost certain protections in law but that doesnt change the law of contract. if you live close to the site or visit there can you please take some pictures of the car park entrance, any signs there and any signs inside the car park plus more importantly pictures of the offending payment machine. You can pretend to enter something to show what you can and cant see to highlight the problem and use this stick of their to beat them with. They dont ahve a hope in hell in enforcing this  but being  a buch of litigious and greedy cowboys they will, unjfortunately not see reason. what did their rejecton letter say? No IPC member ever accepts an appeal and nor do the IAS, they are not honest brokers so dotn be put off by this. Please redact any personal information and that will include car reg and any reference numbers, bar codes QR codes etc   If you still have the ticket even better as it show that you paid and then any other demand they make as a condition of parking is of no real consequence
    • Have had phone contact from the court. Judge has sent a court date of mid August, as he wants to see how to proceed in light of the "mystery" discontinuation form. As far as I'm aware, he requires all to attend on the date. I do need to double check the attendance requirements though, as I'm not at home to see the actual letter notification.
    • One from the newspapers, a motorist who took time to change his baby's nappy before feeding the meter at Sutton Harbour, Plymouth was sued by Britannia parking but the judge threw out the claim becuse "neither the sign or the small print made it sufficiently clear that the time started when entering the car park". Now as usual the paper refers to a "fine" and  it has been commented on before by judges tht the clock doesnt start when you enter the car park but should only take into account the actual parking period and hence the MINIMUM 10 minute grace period. So peeps, look at the wording fo the signage and if there isnt a clear definition of the grace period no binding contract! Will they change their ANPR systems to reflect this? Of course not, the majority of people will pay up even though the charge is unlawful.
    • yous is the reason already there
    • Purely out of curiosity, if I don't pay and go to court will the fine be more if i'm found guilty?   
  • Our picks

    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
      • 3 replies
    • This is a bit of a lengthy one but I’ll summerise best as possible.
       
      THIS IS HOW THE PHONECALL WENT 
       
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
    • A shocking story of domestic and economic abuse compounded by @BarclaysUKHelp ‏ bank complicity – coming soon @A_Gentle_Woman. Read more at https://www.consumeractiongroup.co.uk/topic/415737-a-shocking-story-of-domestic-and-economic-abuse-compounded-by-barclaysukhelp-%E2%80%8F-bank-complicity-%E2%80%93-coming-soon-a_gentle_woman/
      • 0 replies
    • The FSA has announced large fines against DB UK Bank Limited (trading as DB Mortgages) - DeutscheBank and also against Redstone for their unfair treatment of their customers.
      Please see the links below for summaries and full details from the FSA website.
      It is now completely clear that any arrears charges which exceed actual administrative costs are unfair and therefore unlawful.
      Furthemore, irresponsible lending practices are also unfair and unlawful.
      Additionally there are other unfair practices including unarranged counsellor visits - even if they have been attempted.
      You are entitled to refuse counsellor visits and not incur any charges.
      Any charges for counsellor visits must not seek to make profits. The cost of the visits must be passed on to you at cost price.
      We are hearing stories of people being charged for counsellor visits for which there is no evidence that they were even attempted.
      It is clear that some mortgage lenders are trying to cheat you out of your money.
      You should ascertain how much has been taken from you and claim it back. The chances of winning are better than 90%. It is highly likely that the lender will attempt to avoid court action and offer you back your money.
      However, you should ensure that you receive a proper rate of interest and this means that you should be seeking at least restitutionary damages - which would be much higher than the statutory 8%.
      Furthermore, you should assess whether the paying of demands for unlawful excessive charges has also out you further into arrears and if this has caused you further penalties in terms of extra interest or any other prejudice. This should be claimed as well.
      If excessive unlawful charges have resulted in your credit file being affected, then you should take this into account also when working out exactly what you want by way of remedy from the lender.
      You should consult others on these forums when considering any offer.
      You must not make any complaint through the Ombudsman. your time will be wasted, you will wait up to 2 yrs and there will be a minimal 8% award of interest and no account will be taken of any other damage you have suffered.
      You must make your complaint through the County Court for a rapid and effective remedy.

      http://www.fsa.gov.uk/pages/Library/Communication/PR/2010/120.shtml
      http://www.fsa.gov.uk/pubs/final/redstone.pdf
      http://www.fsa.gov.uk/pubs/final/db_uk.pdf
       
      http://www.fsa.gov.uk/pages/consumerinformation/firmnews/2011/db_mortgages.shtml
      Do you have a mortage arears claim to make? Then post your story on the forum here
        • Like
      • 0 replies

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I've had to create a new account because (a) I haven't been banned but (b) half my "old persona" won't work - I can post but all attempts to send PM's or get into the Inbox are met with a blank page. Thought it was something to do with me, but no, my "new account" has exactly the same issue and any attempt to load the Inbox or to send a PM to anyone gets me an error message and a blank page. I'm finding the interface very user unfriendly and useless. 

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I'm sorry you are having such difficulty. It's a big change for all of us.

You have to have made at least 10 posts before you get access to the message system. This is an intent to deal with spammers. On the old system it was set at 30.

I think it will be better if you carried on using your old account and we helped you try and navigate it better. Which is your old account?


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But actually, having checked the problem, it seems that we have a global problem with messaging system at the moment. So it's nothing to do with your account. The messaging system seems to be broken. If we can't fix it then we will get Invision to have a look at it as soon as possible.


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Okay I fixed it.

It turns out that it was the plug-in which we installed to prevent people sending messages unless they had 10 posts. We definitely want this plug-in installed but I'm going to contact the developer.


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Posted (edited)

Arghh!

 

Thanks. I thought it was me being stupid! And I wasn't doing much to hide my other user name! 

 

Is it possible to merge my old account into this one? I had lost my password anyway, so I was only able to log in on one device that had saved it. So having this new account is useful for me as I can then use it on other devices. My bad for losing my password.

 

PS - just in case it wasn't that obvious - the other account is sangie595!

Edited by sangie5952

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If I can figure out how to do it – I will.

Which name do you want to keep – the new one or the old one?


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Okay, I figured it out. Just waiting for you to answer my question above


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zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz.....................

 

wait waiting GIF
 

 


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Sorry - juggling five things at once including my granddaughter. The new one please - I have made a note of everything so I don't forget again!

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Done


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Thank you. I will try very hard to like the new site. Although I fear it's going to be an uphill struggle!

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I think this new site is better the more you use it. Of course it takes getting use to and will be tweaked to improve. 

 

Have gone through so many computer changes personal and work, that I no longer become stressed out, accepting the challenge of learning to navigate the new system.

 

 

  • Like 1

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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3 hours ago, unclebulgaria67 said:

I think this new site is better the more you use it. Of course it takes getting use to and will be tweaked to improve. 

 

Have gone through so many computer changes personal and work, that I no longer become stressed out, accepting the challenge of learning to navigate the new system.

 

 

 

Yes, it takes some getting used to – and it will be tweaked to improve it as we go along. Some of the old hands here have been using the old platform almost unchanged for more than 13 years so it's a big shift for us.

I'm afraid we didn't have much choice. After 13 years the old site had been heavily modified and when we needed to upgrade it for security purposes, we weren't able to carry the modifications over. We really were faced with making a very difficult choice and eventually we decided to go with Invision – the new platform because it seems to be very well supported and there are lots of modifications around which have helped us already to make it far more usable – but there is still more work to be done.

Hopefully this Invision platform will be good enough to see us over the next 10 years or so.

 


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On 23/03/2019 at 16:22, BankFodder said:

Okay I fixed it.

It turns out that it was the plug-in which we installed to prevent people sending messages unless they had 10 posts. We definitely want this plug-in installed but I'm going to contact the developer.

 

I think that this glitch is fixed now


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I like the new layout, sure there will be some quirks, but it runs better and less scrolling past a million tweets at the top of every page.  

Well done, and as always thanks to one and all who keep this informative site up and running. 

Remember if the site has helped you win, or solve an issue give a little donation to CAG to keep things running.

👏🏼🙌🏼

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