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I've had to create a new account because (a) I haven't been banned but (b) half my "old persona" won't work - I can post but all attempts to send PM's or get into the Inbox are met with a blank page. Thought it was something to do with me, but no, my "new account" has exactly the same issue and any attempt to load the Inbox or to send a PM to anyone gets me an error message and a blank page. I'm finding the interface very user unfriendly and useless. 

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I'm sorry you are having such difficulty. It's a big change for all of us.

You have to have made at least 10 posts before you get access to the message system. This is an intent to deal with spammers. On the old system it was set at 30.

I think it will be better if you carried on using your old account and we helped you try and navigate it better. Which is your old account?


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But actually, having checked the problem, it seems that we have a global problem with messaging system at the moment. So it's nothing to do with your account. The messaging system seems to be broken. If we can't fix it then we will get Invision to have a look at it as soon as possible.


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Okay I fixed it.

It turns out that it was the plug-in which we installed to prevent people sending messages unless they had 10 posts. We definitely want this plug-in installed but I'm going to contact the developer.


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Arghh!

 

Thanks. I thought it was me being stupid! And I wasn't doing much to hide my other user name! 

 

Is it possible to merge my old account into this one? I had lost my password anyway, so I was only able to log in on one device that had saved it. So having this new account is useful for me as I can then use it on other devices. My bad for losing my password.

 

PS - just in case it wasn't that obvious - the other account is sangie595!

Edited by sangie5952

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If I can figure out how to do it – I will.

Which name do you want to keep – the new one or the old one?


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Okay, I figured it out. Just waiting for you to answer my question above


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zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz.....................

 

wait waiting GIF
 

 


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Sorry - juggling five things at once including my granddaughter. The new one please - I have made a note of everything so I don't forget again!

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Done


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Thank you. I will try very hard to like the new site. Although I fear it's going to be an uphill struggle!

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I think this new site is better the more you use it. Of course it takes getting use to and will be tweaked to improve. 

 

Have gone through so many computer changes personal and work, that I no longer become stressed out, accepting the challenge of learning to navigate the new system.

 

 

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3 hours ago, unclebulgaria67 said:

I think this new site is better the more you use it. Of course it takes getting use to and will be tweaked to improve. 

 

Have gone through so many computer changes personal and work, that I no longer become stressed out, accepting the challenge of learning to navigate the new system.

 

 

 

Yes, it takes some getting used to – and it will be tweaked to improve it as we go along. Some of the old hands here have been using the old platform almost unchanged for more than 13 years so it's a big shift for us.

I'm afraid we didn't have much choice. After 13 years the old site had been heavily modified and when we needed to upgrade it for security purposes, we weren't able to carry the modifications over. We really were faced with making a very difficult choice and eventually we decided to go with Invision – the new platform because it seems to be very well supported and there are lots of modifications around which have helped us already to make it far more usable – but there is still more work to be done.

Hopefully this Invision platform will be good enough to see us over the next 10 years or so.

 


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On 23/03/2019 at 16:22, BankFodder said:

Okay I fixed it.

It turns out that it was the plug-in which we installed to prevent people sending messages unless they had 10 posts. We definitely want this plug-in installed but I'm going to contact the developer.

 

I think that this glitch is fixed now


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I like the new layout, sure there will be some quirks, but it runs better and less scrolling past a million tweets at the top of every page.  

Well done, and as always thanks to one and all who keep this informative site up and running. 

Remember if the site has helped you win, or solve an issue give a little donation to CAG to keep things running.

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