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    • It is usual policy to commence with a short tem lease, then when this ends to go onto a mothly renewable arrangement. As far as your safety is concerned it will be the same as it has been since the end of your short term tenancy. There is procedure to reclaim the property, but that is through what is called, the section 21 procedure, unless there is arrears, This gives you plenty of notice, talking months. If you are worried , the best thing to do is to talk to the new owners or their letting agents. It would be good to see the new contract the agents have given you.
    • Thank you.  Threads that point to success - or to mistakes - are very useful for motorists that will come on here in the future.   What you have done is utter insanity.  Despite being given on a plate two threads where motorists beat Athena in the same week as your case you've gone and handed over money to the fleecers.  It doesn't take much to work out that (a) not handing over money you don't owe to conmen is a better strategy than (b) handing over money you don't owe to conmen then trying to get it back.   The amount was never "going up" from £45 to £90 because it was never £45 in the first place.  It was always £0.  You were being charged for overstaying by eight seconds which is legally "de minimis" ("the law does not deal with trivialities").  You couldn't read Athena's signs anyway as the car park was pitch black!  Etc.  Etc.   Athena's position will be that you admitted the debt (otherwise why did you pay it?)  I hope chargeback goes well but often it's a battle to get banks to carry out chargeback and they will understandably be bemused as to why you paid this money if you thought you didn't owe it.  Bluntly you've just made life a million times harder for no reason.  It's like a football team manager who instructs the players to score two own goals in the first minute and then try to win the game.     That said, go for chargeback and good luck.
    • Same reason Councils like to use Agency workers at sharp end.
    • Not a fan of outsourcing in general, as I think control is lost.  And the companies used, can have problems meeting the standards required, as HB states above.    But I can see why it is attractive, as then Government department or principal company does not have additional staff with pensions and all of the other costs.   If you needed say 200 staff to cover work that would last a year, it can make sense to outsource the work, depending on what is required.    
    • That's what gets me, BN, unless these three companies have a monopoly between them.   At least two of them have been fined or had financial penalties for messing up, haven't they? And yet they still get the next job, possibly with no tendering in the current climate.
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    • I’m in desperate need of help
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My sister has had a letter from the solicitors who are now dealing with what is left of my late uncles will, I would like any help/info that you can give me due to the following.....


My uncle died in 1997 and when his estate was sorted and the bequests were given out the solicitors kept a sum of money back to pay any taxes and for a headstone (not even sure if a headstone was ever sorted)


We have a few times been trying to chase up the final statement of what needed to be paid from this money and to date we have been given the run around


Now they are trying to sort it out...more than 20 years later! Sounds like gold digging but will any money left from this fund accrue interest? And is there any recourse for us as they have taken so long?

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22 years sounds like a ridiculous time to take but there might have been legitimate reasons. It can happen.


Do you have a copy of the Will? Can you clarify 3 things:


1. Are the solicitors named in the Will as an Executor? Or did the Executors in the Will appoint them to act for the Executors?


2. Who are the Executors named in the Will? Is your sister one?


3. Is your sister a 'residual beneficiary'? ie one of the people who is entitled to a share of your Uncle's remaining Estate after all specific bequests and expenses have been paid out. Who are the other 'residual beneficiaries'?

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1 the solicitors were the Executor, the firm closed down years ago, the firm who are dealing with this mess has taken over keeping the wills, deeds and monies in the client account of the old firm, but have not bought out that company


2 No my sister wasnt named, just a beneficiary amongst many others(many who have since died) including myself and another sister


3 myself, my youngest sister and my middle sister(3 of us) plus many who I do not know, I do not have a copy of the will

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My understanding is that it's good practice to let beneficiaries have a copy of the will, but this doesn't always happen.


If probate has gone through, you should be able to buy a copy online, if you want to spring out for £10. Have you asked the current lawyers for a copy will?





Illegitimi non carborundum




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can The original firm has gone out of business so I'd guess your chance of any redress against them is zero. When a firm closes down voluntarily (eg the partners retire) they are supposed to ensure another firm takes over outstanding business. No doubt the new firm in this case will blame the old firm for any delays. If you think you have grounds for complaint - and if the amount of lost interest etc is worth it - you could complain to the SRA (Solicitors Regulation Agency). From what you say I'm doubtful whether that's worth the effort, but only you judge that.


As Executors I think they have an obligation to pay all interest earned on your Uncle's Estate to the residual beneficiaries because Executors have a general fiduciary duty to the beneficiaries. But I couldn't point you to any specific bit of law that spells that out.


These articles might be of interest. They confirm that the Executors have a legal duty to provide a copy of the Estate Accounts to the Residuary Beneficiaries.






Your best course of action, now that the solicitors have finally woken up and are getting on with it, is probably to co-operate with whatever they are asking and keep pushing them. There is no point in getting into legal dispute with the solicitors, which would be paid for out of what's left of the Estate, if the remaining Estate is worth next to nothing.  The remaining assets would just disappear in legal fees.

Edited by Ethel Street
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Complain to the Legal Ombudsman (LO), not the SRA.

The LO can act where the SRA can’t, and can refer issues to the SRA for those issues where the SRA would act.

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