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    • doesn't matter you've admitted about the DN and anyway where have you done that and to whom?   by assignment arrows are the creditor regardless to your acking of that fact or not.      
    • Just ignore the letter.   Block/bounce their emails or let them come through so you know what they're up to, and keep us posted.............   😎
    • Thanks DX,   I've already admitted that a default notice was served in 2010 by MBNA, so it seems I might be left hoping that they're unable to produce the original CCA.   I've never acknowledged Arrrow as the creditor and continue to pay MBNA.  Is that in my favour?   Cheers,   Richard.
    • For PCN's received through the post [ANPR camera capture]       please answer the following questions.       1 Date of the infringement  10/07/2019       2 Date on the NTK [this must have been received within 14 days from the 'offence' date]  12/07/19      3 Date received  13/07/19      4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?/    Yes      5 Is there any photographic evidence of the event?  yes      6 Have you appealed? [Y/N?] post up your appeal]  yes  Have you had a response? [Y/N?] post it up  yes      7 Who is the parking company?  Civil enforcement      8. Where exactly [carpark name and town]    10B QUEENS ROAD, CONSETT, DH8 0BH       For either option, does it say which appeals body they operate under. Yes    …………………..     This is what I sent to CE appeal in my own words   Reason For Appeal: Firstly I had an appointment at that time with the dentist. My last visit 2 years ago the car park was free and was not aware of the new parking system.   The sign at the front is very obscure especially turning right into the car park. Where I did park, the sign opposite was turned 90 degrees making it hard to see.   The door at the surgery was wedged open when I entered not realizing there was a sign relating to the new system . I cannot remember if there was any signs inside the surgery but once in I always pick up a magazine to read until the dentist is ready to see me.      My statement and evidence to POPLA. in response to CE evidence highlighting main arguments.   Par 18 . The image submitted from the Appellant of a sign slightly turned is still readable and is not obscured...….. Me Not from where I was parked. A photo from the bay shows a pole with the sign facing away.  Par 18 . Furthermore, it highlights that the Appellant was aware of the signage on the site and failed to comply with the terms and conditions regardless.......  Me I treat this paragraph with contempt. There is nothing to "highlight" here as I maintain I did not see any signage; Regardless ? I could have legally parked right outside the Surgery as there were spaces at the time but having "regard" for disabled and elderly, parked further away having to cross a busy road to the Surgery. Par 20....,. Furthermore, the Appellant failed to utilise the operator’s helpline phone number,,, (displayed at the bottom of signage) to report the occurrence, or to request advice on what further action could be taken.... Me How could I have done this ? I only realized there were signs there when the PCN arrived. Summary. I stand by statements and maintain that I did not see any signage entering or leaving the car park. The main sign at the entrance is too small and easily missed when you have to turn right though busy traffic and once through carefully avoid pedestrians, some walking their dogs. The main sign is blank at the back. When you leave the car park I would have noticed the private parking rules if the writing was on both sides. Roadworks signs close to the parking sign at the time did not help either. [see photo] CE evidence is flawed, illegal and contemptuous. Photos submitted are from months ago, Today I have driven into the car park and noticed the same signs turned 90 degrees including the one opposite my bay. CE have done nothing to rectify this disregarding my evidence and the maintenance of the car park. Showing number plates is a total disregard to patients privacy and I object to these photos being allowed as evidence on the grounds that they may be illegal.    POPLAS assessment and decision....unsuccessful   Assessor summary of operator case   The operator states that the appellant’s vehicle was parked on site without a permit. It has issued a parking charge notice (PCN) for £100 as a result. Assessor summary of your case   The appellant states that he parked on site to attend a dental appointment. He states that the terms of the site had changed since the last time he parked two years ago. He states that signage at the entrance to and throughout the site did not make the terms clear. The appellant has provided various photographs taken on and around the site. Assessor supporting rational for decision   The appellant accepts that he was the driver of the vehicle on the date in question. I will therefore consider his liability for the charge as the driver.   The operator has provided photographs of the appellant’s vehicle taken by its automatic number plate recognition (ANPR) cameras. These photographs show the vehicle entering the site at 14:17 and leaving the site at 15:13. It is clear that the vehicle remained on site for a period of 56 minutes.   Both the appellant and operator have provided photographs of the signs installed on the site. The operator has also provided a site map showing where on site each sign is located.   Having reviewed all of the evidence, I am satisfied that signage at the entrance to the site clearly states: “Permit Holders Only … See car park signs for terms and conditions”.   Signs within the site itself clearly state: “DENTAL PRACTICE PERMIT HOLDERS ONLY … ALL PATIENTS AND VISITORS MUST REGISTER FOR A PERMIT AT THE PRACTICE RECEPTION ... IF YOU BREACH ANY OF THESE TERMS YOU WILL BE CHARGED £100.”   The signs make the terms of parking on the site clear, are placed in such a way that a motorist would see the signs when parking and are in line with the British Parking Association (BPA) Code of Practice.   The operator has provided evidence to show that a search for the appellant’s vehicle has been carried out against the list of vehicles for which a valid permit was held on the date in question. The appellant’s vehicle does not appear on this list.   The appellant states that he parked on site to attend a dental appointment . I accept that this may have been the case, however I do not accept that this entitled the appellant to park on site outside of the terms.   The appellant states that the terms of the site had changed since the last time he parked two years ago. The operator’s photographs of the signage on site are dated 27 March 2019.   It is clear based on these photographs that the terms had been in place for at least three months by the time the appellant parked, which I am satisfied was a reasonable period for any regular user of the site to adapt to any change to the terms.   The appellant states that signage at the entrance to and throughout the site did not make the terms clear. He has provided various photographs taken on and around the site.   As detailed above, I am satisfied based on the evidence as a whole that signage made the terms sufficiently clear. I am satisfied from the evidence that the terms of the site were made clear and that the appellant breached the terms by parking without registering for a permit.   I am therefore satisfied that the PCN was issued correctly and I must refuse this appeal.   docs1.pdf
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Parcel2Go have lost a laptop I was returning to Argos for a full refund, They have lead me a merry dance with lots of excuses and won't compensate. What now please?

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Plenty of threads here to see what others did to get their attention...in particular

Andy


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Thankyou very much Andy for your help.  The problem is parcel2go insist they have delivered a laptop and argos say they haven't received it. parcel2go want argos to prove they haven't received it, but parcel2go won't prove they have delivered it. I am nearly £500.00 out of pocket, with argos and parcel2go blaming each other. What shall I do please

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Have Parcel2go provided any proof of delivery?


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NO, I keep asking for it, the poor solicitor at argos assures me they have checked cctv and it has not been delivered. I have threatened to sue Parcel2go but they don't seem bothered.

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How can anyone prove an item *Wasn’t* delivered?.

what a nonsense. If you / Argos are saying you believe it wasn’t delivered, it would be for Parcel2go to prove it had been!

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Please monitor this straight for a fuller reply later.

But the short answer to your question is... Yes, extremely likely.

 


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I attach a copy of an email the Argos solicitor sent to me, I sent this to parcel2go and they still say I need to prove it. It is laughable. I can assure you a donation will be coming your way if I can sue these sods.

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I'm on a mobile phone at the moment so it is very difficult replying. However I have to say that the images you are posting are not very clear and it would be helpful if you would take more care to present your images well photographed and straight without Shadows on them. Frankly you really should be scanning them in pdf format.


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I noticed somewhere that there was a standard letter for Parcel2Go saying about the contract was to deliver item and insurance was not necessary. It was a letter to go to the court and I can not find it, I would be ever so grateful if someone could point me in the right direction. Thankyou

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I am going to sue Parcel2go, which court should I send the paperwork to please?

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mcol northants bulk


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

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Thank you so much for your reply. I want to do it by the post please not online.

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It might be an idea if you set out your story so that we can give you the assistance you need.

As a matter of interest, why do you want to do it by post and not online?


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Well you seem to be doing okay here.

Why don't you start off by setting out your story


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I did set it all out on here before and I was asked to upload clearer copies so I gave up. You did kindly reply before to me. I will look the court up.

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And did you upload the clearer copies?


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I see that you had a previous thread involving a laptop which is marked as resolved. Is that the one and was it not resolved?


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No it's not resolved, they have given me the run around of course giving me every excuse going, so I am going to sue them and also sue them for stress and anxiety caused

 

These people don't care about the upset they cause, this has really upset me and I have lost sleep over it worrying. My husband is not well and we didn't need this on top.

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Okay, well we will help you all the way if you will let us.

I suggest that you tell us the story – because in this thread we don't seem to have much information even though I have joined it with your previous thread. We really don't have much of a picture of what has happened.

Secondly, although you think it might be complicated to use money claim, it will be reasonably easy and we will help you. I'm afraid that the county courts nowadays are very discouraging of people who want to go to the counter and issue their claim on paper. You will have to accommodate them in terms of their opening hours. You will find it much easier if you do it online and you can take your time and get used to it.

I would suggest that you visit the money claim website – follow the moneyclaim link and register and start finding your way around. You can take your time filling in details and saving your work as you go along. I'm sure that by the time you have been to it to 3 times you will start to feel more comfortable. Eventually you will feel so confident that you will be going crazy seeing everybody who gets in your way – and why not!

At the same time, tell us the story in a nice chronological bullet pointed fashion and then we can understand how best to help you.


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One thing I would like to know is why have Argos sent you this laptop? Had you just bought it from them and it was been delivered to you for the first time? If that is the case then you might be better off suing Argos because they are responsible for delivering the item to you.

I'd like to know also about the exchange of correspondence that you might have had with them.


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Posted (edited)

I just want to mention that in my experience parcel2go is a broker that offers a variety of delivery options from various different couriers for example; dhl, hermes, parcelforce etc. As I understand it your contract is still with parcel2go and they are responsible for dealing with any claims, but it's possible you might be able to reach out to whichever courier was used for more information if they are willing to discuss the parcel with you (for example, if it was hermes you can find an email address for their ceo online and write in your complaint to them). 

Also I believe parcel2go may argue that the level of compensation may be restricted if you didn't take our extra insurance at the time of booking the delivery, up to the full value of the item. Did you purchase insurance?

Edited by bella-bella

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style="text-align:center;"> Please note that this topic has not had any new posts for the last 207 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you
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