I see you've been here for a while, so maybe I could suggest that you read around our PPC forums for cases involving Amtrac and other PPCs to understand how they operate.
Here at CAG we like people to self educate so that if the issue ever goes to court they understand the arguments that they need to make.
Hi dx, apologies - I think that I was mistaken about the issue of the single agreement number... when I answered your question previously I'd checked the last letter I received from Shoosmiths, which does indeed have a single 'Credit Agreement Number' as a reference... but now looking at older letters I see that this is the 'Customer Reference Number' used by Erudio in their correspondence. So I don't think it has any link to the original SLC credit agreements - it certainly doesn't look like any of the 'Loan Account Numbers' used by SLC.
I logged into the Student Loans portal at gov.uk, but there's not much to see there - just a list of correspondence they sent me (deferral packs etc) up to 2013.
I'm still looking through relevant threads like you suggested, although there are a lot of them . Do you think I could defend the claim in a similar fashion to the member in the thread posted below? If I understand it correctly (I'm far from being a lawyer so may be wrong) the defense is disputing that Erudio has the right to 'terminate' the original agreement? Thanks again, will keep reading the threads.
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!