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    • If you mean the variable speed limits imposed you will have to contact the Highways Agency.   If you have a Notice of Intended Prosecution for an alleged speeding offence and you ask for "photographs to assist in identifying the driver" you will usually be given a link to show the photographs taken from the gantry. Most cameras are designed so that a secondary photo of the gantry display is taken at the same time.
    • Thank you both.    I was not sure how much info to load at first.  Will therefore clarify better below :  Full year service charge:£2205.82 (1/5/20-30/4/21) I then paid various instalments, totalling to date : £1483.56 Two refunds were made from Firstport, for service charge credit adjustments of: £273.91 Outstanding amount : £448.35   As mentioned in my first post,  I did miss August. I did not receive a payment plan, so have carried on paying regularly. I received no ‘default’ paperwork until 4 November when a letter arrived from Firstports debt agency. PDC with demands for payments and extra fees/fines.    I have emailed PDC about 8 times since, together with lots of phone calls.  They have put my file on hold a number of times, to investigate further. Always coming back to me with incorrect information. They said I was emailed on 30th October, with a link to Firstport’s online portal saying I had missed a payment and to take a look at my account on-line. I have this email which was sent by Firstport on 5th November   A day after, the debt collectors had posted a letter.  I have explained it all to PDC again, in yet another email that they are incorrect. No answer as usual. 
    • sorry fat fingers page 13 and page 19,20   i would pers also remove file, tally UID cols from the last pages too        
    • to be safe i've hidden the upload  to date i can see your pers info on pdf page 25?
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
      I opted for mediation, and it played out very similarly to other people's experiences.
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
      Many thanks, stay safe and have a good Christmas!
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies
    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies

fake 16 plus oyster used it for a year - court summons

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