banned from supermarket

[flo dee]

my sister was banned from a supermarket,  and look a bit alike.

When I went into the said supermarket using my sisters car and parked in the car park.  

I did my shopping they approached me after paying and stated could they look at the receipt.  

Which they did.  

They then stated I was banned from the store.  

I knew they were referring to my sister and not me.  

But she's was banned over a year ago.

After showing my ID they then apologied

But I was concerned did her car registration pop up, and that how they thought it was me.

Really odd

 

 

 

[dx100uk]

they wont have anpr in the store

[flo dee]

38 minutes ago, flo dee said:

my sister was banned from a supermarket,  and look a bit alike.

When I went into the said supermarket using my sisters car and parked in the car park.  

I did my shopping they approached me after paying and stated could they look at the receipt.  

Which they did.  

They then stated I was banned from the store.  

I knew they were referring to my sister and not me.  

But she's was banned over a year ago.

After showing my ID they then apologied

But I was concerned did her car registration pop up, and that how they thought it was me.

Really odd

 

 

 

yes I realised that the ANPR would not be in the store.  but in the stores car park to alert them if said car turned up. So how would they have accosted me 

[flo dee]

30 minutes ago, dx100uk said:

they wont have anpr in the store

ok but thought as it was the stores car park, it may alert the store if this reg car came in. Also if they have face regognision it should not have picked me up.  So not quite sure how they approached me then

 

[dx100uk]

they do NOT have access to the ANPR car park system.

that's run by the fleecing private parking company.

you must look alike

no they don't use face recog either.

[flo dee]

thanks 

9 hours ago, dx100uk said:

they do NOT have access to the ANPR car park system.

that's run by the fleecing private parking company.

you must look alike

no they don't use face recog either.

thanks a lot for the reply.   - they must be on their toes as it was a year ago she was banned, we do look very similar with the exception I have darker hair and a bit fatter. but i do go to the shop now and again but have not been stopped b4.  but I was embarrassed.   the reason she was banned - they said she was acting suspiciously - checked her shopping which she paid for but was on her way to the customer service desk to pay for some flowers.   they said she was taking the flowers. took all her details etc.  and then banned her - she's never nicked anything in her life.  very odd situation 

regards flo

 

[ericsbrother]

If that had been me I would have been on to head office telling them what I thought about the stores arbitrary actions and demanded an apology etc. If this is a recent event you should kick up a bit of a fuss at Head Office level and see waht they say. banning people is their right but then the bosses should offer somelogical reason to show why they support the unilateral decision of their security staff, who are often contractors.