Jump to content


Another Hermes, lost parcel,


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 770 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi

 

I recently was due to receive a parcel posted to me by a retailer, and Hermes lost it, but due to the tacking number linking to the high street retailer I am not even allowed to submit a complaint is this legal?

Contact us.pdf

Link to post
Share on other sites

Hi Sarah and Welcome to CAG

I have created your own thread on this topic...please continue to post here to your thread.

Regards

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Hi and welcome to CAG.

I assume the retailer paid for Hermes to deliver to you. If so, your complaint is with the retailer, not Hermes.  The retailer is the customer of Hermes, not you

If it was you that arranged the delivery and paid Hermes direct then you are the customer and you can continue to claim

 

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites
  • 1 month later...

your contract is with the retailer so they owe you the goods or your money back. They can then chase hermes for whatever they can get you dont ahve to wait for the retailer to get the outcoem of some long winded investigation, they ahve a limited time to make good so get on to them and dont let them fob you off

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...