Jump to content

  • Tweets

  • Posts

    • Thanks for that. I'll keep you informed
    • agree with all that HB, but biden certainly didn't excel, and difficult as that is with a garbage spouter like the bean stain coloured Trump, it is what he needs to be able to not just handle - but show up as the spoiling garbage it is. Grown ups don't win by allowing spoiled children free reign in their tantrums.   Admittedly the host failed miserably, but Bidens preparedness was clearly sadly lacking.  
    • Good morning I've attached the reply I've received from Marquis in response to my letter of claim.I would like to add a few things that I consider important. I first reported the heater fault on August 3rd. That was the 42 day since purchase, but Marquis had had the van for 12 days so the clock stops as I understand it so it was the 30th day which means that the fault was present when it was sold. They had had one chance to repair and failed to investigate any further. I think the cost that they are refusing to pay are more than reasonable. An offer of a tank of diesel world have settled part of it.   And they are definitely not getting a copy of my bank statement   Although I am sure that I'm not obliged to use the Warranty provided I've been reading my Warranty document and it says it's administered by "A1 guarantee ltd "and they are who I should ring to make a claim.The email address to make a complaint is a "global ins" email. i find it very confusing as in the front of the schedule it says "This guarantee is a non-insured product, any obligation to repair your motorhome will be our sole responsibility. Should we cease to trade, then this product will no longer be valid"      
    • We believe this firm has been providing financial services or products in the UK without our authorisation. Find out why to be especially wary of dealing with this unauthorised firm and how to protect yourself from scammers. View the full article
  • Our picks

    • Ahmed Alwaheeb's firms sold cars riddled with faults – and which sometimes had government recall notices. https://www.consumeractiongroup.co.uk/topic/427369-ahmed-alwaheebs-firms-sold-cars-riddled-with-faults-%E2%80%93-and-which-sometimes-had-government-recall-notices/&do=findComment&comment=5071860
      • 3 replies
    • @curryspcworld @TeamKnowhowUK - Samsung 75 8K TV - completely broken by Currys. https://www.consumeractiongroup.co.uk/topic/426151-samsung-75-8k-tv-completely-broken-by-currys/&do=findComment&comment=5069075
      • 8 replies
    • @skinnyfoodco Skinny Foods. https://www.consumeractiongroup.co.uk/topic/426130-skinny-foods/&do=findComment&comment=5068996
      • 8 replies
    • I’m in desperate need of help
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
      I have proved that the dispute is closed
      I have got an email saying that if Evans sent the refund they would accept it
      but up until the date I got the email they have not once attempted a refund .
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
      I’m literally at the end of my tether and don’t know where to turn next !
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .

Seller sold twice

Please note that this topic has not had any new posts for the last 575 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi, Saturday I went into my local diy merchant and found 3 worktops at a discounted price, I paid for these in full and received a receipt , I made arrangements to pick up in next week and told cashier it would be a good idea to remove my items from shop floor straight away. Next day got phone call saying unfortunately they have sold 2 of my worktops but would be happy to give me refund. I don’t want refund I want my worktops, to replace these it would cost 3x the price, any advice would be welcome 

Link to post
Share on other sites

Moved to general retail forum

please don't hit Quote...just type we know what we said earlier..


DCA's view debtors as suckers, marks and mugs


NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..


If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 



Link to post
Share on other sites

The purpose of a remedy for breach of contract is to put you into the position that you would be if the contract had gone ahead correctly.

this means that if you made a contract for goods which are worth £xxxx then that is precisely what you are entitled to have. this rule applies even if you paid less than the true value of the goods.  contract law does not exist to protect traders from making a bad bargain. It doesn't even in tend to protect consumers from making a bad bargain in most cases.

your starting point will be to get two or three independent quotations for the true value of the items.  These will have to be in writing.

Once you get this information then come back here.


Link to post
Share on other sites

As far as i know, once you paid for the worktops, they became your property and they were just storing them for you.

So now they need to give you your worktops or enough money to buy the same ones, whatever they cost.

Remember,  they were YOUR worktops because the purchase had already been concluded.

Link to post
Share on other sites
9 hours ago, king12345 said:

As far as i know, once you paid for the worktops, they became your property and they were just storing them for you.

So now they need to give you your worktops or enough money to buy the same ones, whatever they cost.

Remember,  they were YOUR worktops because the purchase had already been concluded.

It is broadly correct that the workshops became your property once you paid for them – but it is not inevitable. However, in this case they were.


Link to post
Share on other sites

they are obliged to make good your loss and your loss was not the cash but the worktop. That means they can supply you with soem other ones and if they cost more then the ones you paid for that is their hard luck. If they were to never stock worktops ever again then refunding you the cash would be their only recourse but they would still be obliged to pay what you have forked out for ones of a similar quality elsewhere. Let them know what worktos you want and tell them you expect them to get them in for you if they are still available, other than that you will be choosing some more and not necessarilty at their store if they dont have the right ones

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...