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    • At least you got it over with.  Just wait for the court order to come so we can see what the judge has put,  but you will have to start making payments in line with his order from whatever date is on it.    
    • No direct answer for you I am afraid but their actions are surprising. Although banks can and do question unexpected large payments into bank accounts (large relative to what usually comes in) you wouldn't expect a payment from HMRC to be considered a suspicious transaction under money-laundering rules. And you've done the right thing, gone into branch with ID and proof of the source of the payment. Hopefully they will soon unfreeze your account.Sady in all banks local managers have virtually no say in what happens, it's all down to head office fraud and money laundering team.   Their suggestion that student accounts don't allow you to work is surely nonsense. The requirement in their t&c is that you must be on a full time course, not that you can't work as well. Their t&c say " You must be aged 18 or over and studying on a full-time UCAS registered course of two or more  years’ duration...". Nothing in the t&c about not being allowed to work as well, they made it up. It would be a strange student a/c that said you couldn't work ever - Nationwide must know  that most students need to take part-time/holiday jobs to pay their way through university (and have done for as long as student accounts have existed - at least 50 years!)
    • but no judgements yet..urm… think about it..
    • I could never thank you enough Ell-enn - And would never have been able to get through this without your help, support & guidance... Thank you so so much!   I found it all quite traumatic and distressing today - I managed to make myself look somewhat presentable for court and tried to stay as positive as I could, but had a pretty bad panic attack and broke down crying on the way to court, which melted my make-up and I felt very dizzy and unwell. The security staff were helpful and a lady appeared at desk in waiting room (usher I think) and told me that the rep for other side had been there all day, but had popped out for lunch. She said when he gets back he may want to talk to me. I felt like I was going to projectile vomit all over the waiting room. My head started pounding with a severe headache and I was worried I might pass out. He waltzed into the waiting room and stood towering over me at over 6 foot, but only looked about 12 years old.... Very cocky and stood too closely in my personal space. He told me to follow him into a private room for conference and I refused and told him I would prefer for the judge to decide.    Shortly after we were called into the judge. I don't recall his name but I don't think it was the same judge who issued the original possession order and he looked a little bit like Judge Rinder. I broke down crying again soon after sitting down and had to apologise to the judge, who seemed sympathetic. I felt so unwell, embarrassed and humiliated. I then had a panic attack during the hearing and was struggling to breathe - I must have looked such a state.    The judge asked what date the eviction was due to happen (Monday) and then asked me if I had any offers on the house yet and spoke to me briefly, but I could barely speak due to crying. He asked me about my expected return to work and I said I had suffered a nervous breakdown and wanted to be able to get back to work as soon as possible, that my GP had singed me off sick until mid-August and that I was currently on several medications which also affect my ability to work. He asked me if I wanted to say anything else and there was so much I felt I could have put across better, but just didn't feel able to and couldn't think clearly, so said no.   The judge said to the rep for Britannia that he felt concerned about this, but not sure exactly what he meant by that and then the other side stated they had clear instructions to take possession, that I had only paid them £10 and disagreed with my proposal to sell the property myself. The judge asked him if my offer of £50 towards arrears fell in line with Norgan case and the other side said yes. The rep stated that whatever it is I do for a living, my proposals could not be taken into account, as I had no proof or indication of my current income/expenditure.   The judge then came back to me and said he wouldn't be able to agree to more time for property to sell, but would have been able to do more if I had an offer in place / sale agreed. He asked me about my work and for a clearer indication of when I would be able to resume payments / pay a monthly amount towards the arrears. I said that I also had a spinal injury & had had surgery on my spine a few years ago and it was due to complications from that that I had initially been unable to work & fell into arrears and then went on to say that it was Britannias' actions that had caused my breakdown and he did snap at me a bit then and told me he didn't want to hear what Britannia had done, so I apologised. He asked me again when I thought I would be able to resume payments and I asked if September would be ok. I was shaking and having a pretty bad panic attack at that point.    The rep from other side then jumped in and said she needs to pay us straight away, and the judge then stated that he would make an order for me to make repayments from August and suspend the order on those terms. He said if I fell into difficulties again we would be back here again and said that they may be able to help me again if that happened. He asked if that was ok for me and I felt pressured to agree as I didn't feel able to do any other.... I am now now worried about my ability to do this, but obviously relieved at the same time. I think the rep for the other side was a bit p**sed off... He was quite ignorant and I feel traumatised...I feel sorry for the judge having to see me in state like that.   As soon as we had left the room the rep came right up behind me calling my name and told me he needed my updated phone number so that he could contact me. He looked a little bit psychopathic at that point and I told him I didn't want to speak to him and walked off.... I was so dazed I went in the wrong direction when I left the court building and it wasn't until I looked in mirror later that I realised I had tissue paper stuck all over my face from where I had been drying my tears... I HATE Britannia for making me go through that, especially under such poor health.... Which they have caused me!   Thank you again so much for all of your kind wishes and assistance - Especially Ell-enn, as without your help I would be facing Bailiff eviction next week - And still won't sleep until that time has passed.... xx         
    • Just thought I would update, Unite the union have now intervened although initially at a low level.   They have contacted HR at the firm asking them to deal with it in order to stop Unite getting involved
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Surfer01

CAG New look forum

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It was a lot easier to use CAG with the old format.  Now when you do New or Unread Posts you only get several posts coming up.  If you click on a post to read it, when you are finished and click to go out, it takes you to the top of the page of new posts and you have to scroll down to find the one that you have just viewed.  Must a admit I don't personally like the drab colours associated with the pages.

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Try clicking > Activity >Unread Content...there is no New or Unread Posts option

 

Andy


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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4 minutes ago, Andyorch said:

Try clicking > Activity >Unread Content...there is no New or Unread Posts option

 

Andy

I got that however the issue is that when you bring it up and click on a post to read which may be near the bottom, when you are finished and come out of the post you are taken back up to the top of the page.  You then have to scroll and try and remember where it was so that you can look at the following post!

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How long has this NEW LOOK been up and running.

Keep getting 

Sorry, there is a problem

The page you requested does not exist

Error code: 1S160/2

 

when I click on hyperlinks.

Is the site broken or in maintenance mode?

 

 

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We already have an ongoing thread in connection to the upgrade where you can post questions....and hopefully resolve problems

 

Can we keep it in one place rather than numerous threads.

Regards

Andy

 


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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1 hour ago, Surfer01 said:

I got that however the issue is that when you bring it up and click on a post to read which may be near the bottom, when you are finished and come out of the post you are taken back up to the top of the page.  You then have to scroll and try and remember where it was so that you can look at the following post!

I have gotten in to the habit of opening links in a new tab and when I'm done. close the tab. Whilst this may not work for mobile users, most modern browsers support tabbed browsing.


PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

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No... you can't eat my brain just yet. I need it a little while longer.

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I wasn't a great fan of the old site layout.

I prefer the look and feel of this new site, keep up the good work.

Hopefully these type of errors are temporary😊

 

Sorry, there is a problem

The page you requested does not exist

Error code: 1S160/2

 

and

Sorry, there is a problem

Please wait 4 seconds before attempting another search

Error code: 1C205/3

 

and a search for "BT" and "British Telecom" produced no results. Who would have thought it!

 

 

 

 

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8 minutes ago, Jemn said:

BT" and "British Telecom

Hi Jemn

Or you could simply go to the relevant forum........rather than search

https://www.consumeractiongroup.co.uk/forum/87-telecoms-mobile-or-fixed/

Regards

Andy

 

 


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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Thanks, second post meant to go to upgrade thread.

Still getting to know the new site,

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There may well be broken hyperlinks.

If you can let us know when you find one, then we can probably find its target and then correct it.

That would be very helpful to everyone and we would appreciate it. Thanks


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14 hours ago, Jemn said:

 

and a search for "BT" and "British Telecom" produced no results. Who would have thought it!

 

 

 

 

That's very strange. This is what it produced for me - https://www.consumeractiongroup.co.uk/search/?q="british telecom"&sortby=relevancy

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Desktop Opera but whilst for the past 10 years or so we had sticky threads then user threads.

 

Now I have multi coloured stickies whole of page one then I think but am not sure user threads starting on page 2

 

what is going on? 

 

 

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1st new post in the thread and top of page 2 amazing and let's keep it here!

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Posted (edited)

This new layout is so confusing and just plain horrible. The idea you have to go back two pages just to see any new posts is ridiculous imo.

 

Also why are posts here being altermatically posted over onto Twitter? If I wanted them there I'd post them there. Utterly ridiculous.

Edited by sadone

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What's happened to this site? I can't find anything! Mobile or laptop it all looks like Zippy from Rainbow has been let loose with his colouring crayons! It's about as user-friendly as the DWP website!

Sort it out CAG owners! Way to go to kill your already dwindling user base! For a forum that's moderated tighter than North Korea I can't understand how you can get this upgrade SO wrong!

Come on BankFodder, you asked for feedback and the general consensus is "Our survey said... 'Waah-Waah! XXX' "

 

 

 

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2 hours ago, sadone said:

This new layout is so confusing and just plain horrible. The idea you have to go back two pages just to see any new posts is ridiculous imo.

 

Also why are posts here being altermatically posted over onto Twitter? If I wanted them there I'd post them there. Utterly ridiculous.

post titles have been automatically tweeted over to Twitter for at least six or seven years.

There are at least 90000 or so tweets on Twitter which shows you how long it has been going on.

It must be simply that in the past you have never noticed

 


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Well If thats the case I won't be posting here again in a hurry. If I wanted my queries broadcast to Twitter I would have done so.

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Only post 1 of a new thread is tweeted......its amazing how tweeting your " Queries" quickly resolves and extinguishes the problem by getting their attention.........the power of social media hey ? 


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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Nah. Sorry.

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16 hours ago, BankFodder said:

post titles have been automatically tweeted over to Twitter for at least six or seven years.

There are at least 90000 or so tweets on Twitter which shows you how long it has been going on.

It must be simply that in the past you have never noticed

 

I was not aware of this and cannot recall giving permission for my posts to moved to Twitter.  Is your name shown?  Anything to do with Facebook and Twitter I avoid like the plague!

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User Name (Alias) is not shown.... only the first post title and synopsis..

 

Time to refresh your self with the Forum Rules on uses and copyright.

Andy


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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Sorry you seam to have mixed up my concern with whatever.........

The https://www.consumeractiongroup.co.uk/forum/111-benefits-and-hmrc/ now only shows sticky posts on the 1st page.

An actual and valid post asking for help now will only appear on page 2 when it is created. 

If you seriously do not understand how this might be an issue........

I truly despair! 

If I ask a question it has to be on page 1 as who [removed]  is going to go to page 2 to help me for a new questin?

Well you seem to think that will happen but..........

Nobody disabled is going to now get past page 1 as there is zero new content there. 

I can turn on caps lock if you like but you ain't listening are you!

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1 hour ago, speedfreek said:

I can turn on caps lock if you like but you ain't listening are you!

No need to shout. The number of stickies in the Benefits forum is a subject that has already been raised behind the scenes.


PLEASE HELP US TO KEEP THIS SITE RUNNING

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No... you can't eat my brain just yet. I need it a little while longer.

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You could simply have a few stickies that contain/collate listed links for certain individual benefits.

 

Going to be a lot of crossover so a simple link to the answer/thread/post and everything is good!

 

It's not (5 banning points awarded by a mod - insert favourite word about sex beginning with f here) rocket science? Although the ing at the end might be stone cold Olympic Ice skating 10!  

 

Rightsnet up dated not long ago and did a very good job of it. Here whilst I'm neither here nor there I'd love to see the disability impact study you did of this change???? 

 

 

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