Jump to content


  • Tweets

  • Posts

    • Hi all,  A good friend of mine recently had a similar issue and this is my first car. I've had a consistent barrage of problems.  I purchased a vehicle from Beavers Cars Dealership - From Auto Trader.  This is a draft I've written: Dear Beavers Cars, I'm writing to you about the Audi A4 (2007) I bought from you for £3200 on Sunday January 09 2022. The vehicle had prior faults before purchasing the car, during the test drive the Engine Light came on. This being my first car as I've recently only passed my driving test, Amir who dealt with me re-assured me that this fault is nothing serious. I phoned a friend who advised me that this is a major fault and that needs to be looked at. Amir took me to a local garage 1 minute from the Offices and had a mechanic he knew inspect this fault. The mechanic advised that the throttle flaps are shown as an error code on his machine and need to be cleaned, he took the throttle flap device off to clean it, the fault still persisted, he replaced the entire unit which then cleared the fault. I spent roughly 3 hours in the garage trying to resolve the fault error codes. I then was shown that these codes were cleared and that its all now in good condition and working. I only test drove this vehicle at maximum of 40mphs and as it was central London taking it on the motorway was a long way away. I paid a £200 deposit initially on Saturday the 8th January 2022 and went to London on 9th January 2022 to check this car. Once everything was sorted at the time, I was convinced by a sales pitch of Amir that this car is road safe and I'm able to drive it back to Brighton with no issues. I paid the remaining £3000. Upon leaving to the motorway, the engine was struggling and it was making a very seriously bad noise, the turbo was not picking up properly and it really felt like there may be something seriously wrong with the car, when I would pull up to round abouts the car revs would flicker and the car would shake. I then had it serviced and got a Carbon Clean on the engine and everything seems to be in order, it started to drive a little better, but I barely ever gone over 40mph. I wanted to speak with Amir to discuss this and tried calling on the 20th January 2022, knowing I still have my rights under the Consumer Act 2015, but wanted to address the issues and find a solution. I was unable to get hold of him. The third time I went onto the motorway on 22/01/2022 after going around 65mph the Revs just went to 5 and my car started to slow down, I was not able to push more than 35mph in a 70mph, which almost caused a collision. I luckily was only 20 minutes away from home and was able to come off the Motorway and get home safely. During some of the inspections that I had the engineers that Amir took me to by Beavers Cars dealership is called Speedy's Autos. He said that the car is road safe and being a mechanic shop re-assured me. Since I had the car, the drivers seat-belt would unclip from time to time, I was told the thread on my left front tire is below the legal limit. I've had the sensors, electrics and front and read break lights needing replacement and in the end the by what it sounds like the Turbo completely went and I should not have been allowed to drive this car back to Brighton. It put me and others at risk especially when they knew I've only just got my drivers licence and was still a new driver. I would like a full refund for the £3200, I've already spent money on a set of new tyres, wheel alignment and brand new break pads and break disks and a repair on the seat buckle luckily the parts can be returned and wheels aren't due to be fitted until Monday 24/01/2022. I've also already paid for Road Tax, Parking Permit and insurance on this car which I will have to sort out. . The Consumer Rights Act 2015 makes it an implied term of the contract I have with Beavers Cars that goods be as described, fit for purpose and of satisfactory quality. As you are in breach of contract and I've owned the vehicle for less than 6 years, I am within my statutory rights to ask for a refund at no further cost to me. I look forward to hearing from you within 14 days with details of how you plan to resolve this matter. Yours sincerely,  
    • The mediation went ahead in the first week of January and I was surprised at how confrontational the mediator was.  The call started on time and as usual I was asked to briefly explain the situation which was pretty standard.  Item posted using Hermes – item never made it from pick up to depot, Hermes deny any responsibility.  I was asked if I understood the mediation process and to confirm that I agreed to compromise.    I said I was happy to participate and that by way of compromise I would be happy to forgo the interest – but that I was looking for the full verified value of the item (sold price plus postage minus the £27 unilaterally paid by Hermes).  I went through the reasoning explaining the unfairness of the policy whereby the customer is asked to take out insurance to protect Hermes from its own negligence and criminality etc. and sat back waiting for the mediator to respond saying she would now speak to Hermes.    She didn’t.   She explained that this wasn’t a compromise, that mediation does not work like this and that she was ending the call and that I should now continue through the court.  I insisted that she puts my offer to Hermes but she refused.  I then knocked 10p from my demand which she could then not argue was a compromise and which forced her to communicate with Hermes.    I was on the call for about 30 minutes – I’ve read on here that others have ended the call and been rung back several times – I was placed on hold briefly during the mediators exchange with only a minute or so between interactions.  The frustrating thing is that every demand I made was immediately accepted by Hermes and it was the mediator who was the obstacle – at one point she even advised me that Hermes had no obligation to pay the costs and that I shouldn’t press for that.  I ended up negotiating it up to £350 which is £18 short of the total claimed; but to be honest I was past caring at that point.   It is of note that Hermes exploited every deadline and have made the process as long as possible.  I had to provide them with my bank details within 5 hours and they then had two weeks to make the payment which they did on day 14.  I’m happy with the outcome and that I forced them to pay but it’s frustrating that a company is obviously training their staff to treat their customers with such obvious contempt.    I will never use them again and have already bought something on-line from a company but only on the proviso that they don’t use their usual shipping solution (Hermes) – to which they agreed.   Thanks for the great work on this forum and to all who are taking action against Hermes – keep it up!!
    • Hi    Thank you very much indeed Mantis .  I really really appreciate your advice.  He had high blood pressure Thursday so I left it, but told him I had good news from CAG and arranged to meet up with him on Sunday to go through this matter.    Thank you again    Have a good weekend  Warm Regards  W.
    • well they cant just roll up and barge in so dont worry too much,    can you pop what you have received to one mass PDF only   read our upload guide carefully.    
    • could be so.     99.9% of debts owed to a DCA are bogus and never owed in the 1st place. a dca is not a bailiff and have absolutely zero legal powers on any debt - no matter what its type.     info please as above please    
  • Recommended Topics

  • Our picks

  • Recommended Topics

Used my bf student oyster to buy a monthly pass accidentally, keep using it and got caught


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1057 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I brought a monthly pass using my bf’s student card accidentally and then I discovered few days later.

The reason I didn't realise at that time is that we have the same card holder and both with the ID photo facing down, and we both have the 18+ student oyster card so the charge for the monthly pass is the same as well. 

Then we decided to keep using it and make sure is only me (one person using the card), so we didn’t take any advantage of tfl.

 as we are new to the country we didn't know the consequences of using someone else’s oyster would be so serious (eg criminal record).

 I got caught today on my way back home on the bus, the inspector took my bf’s card and took my personal details, and told me the tfl would send me a letter to ask me clarify the situation.

I don’t think I am taking any advantage of tfl by paying less using a discounted card but I have seen some of the case on the internet and I am surprised by how serious of the consequences.

I am really worried about it now and can anyone give me some suggestions on how can I write my letter? Or having the same experience as me that can share with me how did you manage it? 

Also, anyone can tell me if I am having a high chance of getting a criminal record from this?

I really hope that it can resolved outside the court as I am an international student studying healthcare related subjects.

Having a criminal record would mean that I cannot get a job in this field and wasted my three years of education. 

Thank You and I really appreciate it if anyone can help me.

Link to post
Share on other sites

I have a lot of things going on in my life that I am already seeing counsellor for my mental health and now I am stressing out even more.

Anyone think that I will only be fined or being taken to the court? Any sort of help/advice will be appreciated.

I really wish that I can go back in time now.

Link to post
Share on other sites

Hello and welcome to CAG. I thought I'd left you a message earlier but I can't see it.

Can you tell us what it says you're being charged with please? The exact wording from the court document is best.

Best, HB

 

 

 

 

Illegitimi non carborundum

 

 

 

Link to post
Share on other sites

Hi HB

I just got caught yesterday so i haven’t got any letter yet, the investigator just took my bf’s student oyster and my personal details.Hhe didn’t ask me any questions but just gave me two slips saying ‘Ticket issued without payment’ and i’ll receive a letter later asking me to explain the situation.

 

Should I explain the situation honestly as I mentioned in #1? or will it put me in a disadvantage?

 

I really didn’t mean to take any advantage from tfl to avoid fare, cuz I have paid the monthly pass and it’s the same amount to buy the pass in either my card or my bf’s card as we both have 18+student oyster card, and it’s only me using my bf’s card, we didn’t share it as we think it is ticket evasion ‘intentionally’, but I do admit that I am using my bf’s card in these two weeks.

 

Do you think I will end up having a criminal record for this? (unintentionally paid for someone else’s monthly travelcard and keep using it for convenience, without knowing the consequences would be so big)

Link to post
Share on other sites

I would await the letter from TfL

its an honest mistake and should be resolved without the need for prosecution.

excuse me for asking, but how long have you been here and how long have you travelled using our travel system in total

this might become a sticking point as it appears you have been here travelling for almost 3yrs and claiming you didn't realise this would be an issue could be difficult to put across...

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi dx

Thank you so much for your opinion. 

TBH It is my third year in the UK, and I have applied my student oyster card once I came here, but I seldom use it because I think using bank cards would be more convenient and i’ll only go out to town 3-4 times in a month, which is one bus journey or 15mins walk. So tbh I haven’t been using my student oyster other than my first year in the UK and i’ll always go for using apple pay as it doesn’t give me any discount compared to my 18+oyster and apple pay is much more convenient.

The reason I purchased the monthly pass is because I have a placement in zone 1 and i’ll need to travel frequently from Z1-6, thats why I honestly don’t know about that, I hope this make sense to you and tfl as well. I really don’t mean to avoid any fares that I need to pay.

I don’t want to make any excuses that I have used my bf’s card accidentally, but with the fact that I am seeing a counsellor now (for stress and grief), would it be helpful to write down in the letter as well?

Link to post
Share on other sites

no that's all fine and appears to explain things nicely.

pers for the minute i'd do nothing more than get reading as many threads here in this very forum as possible, but don't get scared of the stories that fail or don't get resolved as many people post on these issues and never comeback and tell us what happened.

I cant see you having too much bother getting an OOC with this one thus avoiding a criminal record though.

it seems a quite straight forward mistake and as you say, they've not lost out anyway . 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi dx

Thank you for your opinion, I hope they do understand that I don’t have the intension to take any advantage, as I am few months away from graduating and getting my professional qualification, I cannot afford to get a criminal record by this silly mistake I have done:( 

Once again thank you for your opinion and i’ll keep updating for any news.

Link to post
Share on other sites

 Share

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...