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ROBERT GREEN

XERCISE4LESS breaking their own contract

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My contract with Xercise4less was a "guaranteed price4life" membership, taken out when the gym was just opening, two years later they are increasing the monthly fee.   Local manager is unable to do anything, he thinks the new price is still good value, which in theory it is, however the issue is that the guaranteed bit of my contract is not being honoured.  Any advice please? 

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Hi there and welcome to CAG

Please see the Private Msg I'm about to send you and reply

If the price is increased and you don't want to pay the higher fee, you are entitled to cancel without notice.

If you want to continue to use the gym for the original amount, you may need to find the T&C's that applied when you joined.

OR you could contact X4Less's Leeds Head Office and tell them the m/ship agreement clearly entitles you to stay a member for the original monthly fee and they must honour this.

Let us know what you want to do and we'll help.😎


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Thank you. I definitely want to continue with the gym but only if this is resolved. 

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