well you are here now and we'll get you sorted.
1st..sadly you fell for their demands of everything and they tied you up in knots with no need for you to do most of what they asked.
I would now fill out this:
the org slc form and send it to them and only ever use those from now on.
inc a letter of complaint upon how they have treated you and that you do not accept your loans are terminated and that should they continue with this unlawful termination and not accept and confirm your deferment, you will be immediately be contacting the FOS without notice to them.
also note that the FOS have already reprimanded Erudio several times upon such actions.
Today I have received a letter from Moorcroft debt rcovery with demands for the sum that is subject to court action they add £45 as per instruction.
As I wait for court mediation confirmation, is this legal that SW keep adding money to it knowing that the matter is in hands of court.
They also warn me that they will apply for default, when in fact one was already spent.
Is this normal and legal to have kind of, two tracks for same money?
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!