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    • Indeed.  It's them that will have to take you to court if they ever want to see any money.  They know full well how difficult it is for the private parking companies to win residential cases,. 
    • The MO of these companies is not exactly sophisticated. Send the invoice. After X days send a reminder saying the amount is now £100. After X days send a final demand. After X days get a DCA to send a letter pretending the amount is now £170. After X days get a DCA to send another letter with another threat. After X days get a third-rate solicitor to send a letter with yet another threat. After X days send a Letter of Claim. Or some variant of the above. Ridicule them now if you want but they will just continue with their bi-monthly (or similar) letters. It only really makes sense to contact them after a Letter of Claim, which is the stage before court, to let them know that if they proceed you will be big trouble for them and will make a big hole in their wallet.
    • i know,  fantastic eh - Cost of repairs that did not need doing (why would you repair something that isnt broken) Also some new lies there.. two deliveries - they imply they fixed it and sent the car back - they didnt, they took it back and its up for sale!  Also have all evidence of emails, confirmation of calls via email, confirmation of calls resulting in them being abusive (so resulting to email)  
    • Defence has been Filed.   Acknowledgment of Service Claim number   Claimant       Defendant Motormart Ltd.   Defendant's full name if different from the name given on the claim form Mr shahid ahmed   Address to which documents about this claim should be sent     Personal Details     Additional contact details   Intention I intend to defend part of this claim   Signed I am the Defendant SHAHID 13/04/2024   Defence and Counterclaim Claim number   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence I DISPUTE PARTS OF THE CLAIM AS WE DID WHAT THEY EXPECTED US TO DO DELIVERED THE CAR THAT COSTED DELIVERY URGENTLY WANTED US TO PICK UP THE CAR AS THEY WERE NOT HAPPY WITH A FEW THINGS WHICH WE AGREED WITH THEM TO FIX WE PROMPTLY PICKED THE CAR UP STARTED THE WORK THE DAUGHTER OF MR X SAID SHE EMAILED US SAYING THEY HAVE CHANGED THERE MIND BUT WE DID NEVER EVER GET THIS EMAIL WE LOST MONEY ON TWO DELIVERIES AND THE COST OF REPAIRS THAT DID NOT NEED DOING WE ARE NOT REFUSING TO REFUND THE AMOUNT BUT WE ONLY ACCEPT £3000 AND NOT THE AMOUNT THE ARE ASKING   Signed I am the Defendant - I believe that the facts stated in this form are true SHAHID 13/04/2024  
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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New research on the long-term health of 2 groups of older veterans

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New research on the long-term health of 2 groups of older veterans



Researchers from King’s College London, University of Oxford and Lancaster University are planning new research investigating whether past exposure to small doses of chemical warfare agents impact long-term health.


Very little is known about this topic despite the continued use of chemical agents (e.g in Syria, and Salisbury UK) so the findings will be relevant to all those who have been, or are at risk of, coming into contact with chemical agents, including military personnel, emergency services, and the general population.


READ MORE HERE: https://www.gov.uk/government/news/new-research-on-the-long-term-health-of-2-groups-of-older-veterans

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