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By yellowplum · Posted
You said in a previous post to reject both of them as they are under the 30 days. To send two letters to amazon rejecting the goods under the act. The first letter I have sent regarding the initial saw that amazon are going to collect (for a second time). Bosch today agreed to collect the saw but haven't categorically agreed to repair it if the damage is only cosmetic and the part to replace is expensive. So as I am within the 30 day period you advised I should send another letter to amazon regarding this replacement table saw stating it is also damaged and rejecting it. Is that not the case? -
By Titchytitch · Posted
@Honey Bee I have looked over the SAR but haven't sat down to actually write it up Interestingly enough I've just received my statutory credit report passkey today I have just downloaded the report and there's more loans and insurance quotations that have been taken out on the 7th April 21 but im registered with cifas Do I ring experian up to tell them about this information what would you suggest -
Have definitely had nothing since filing my defense. Just spent 20 mins on hold to Northants before being cut off when getting to first in queue. What's the DQ please?
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By Titchytitch · Posted
Point 2- I only received the default letters Point 3- I sent dvla proof of the fraud for them to put markersbon my account He reversed the transactions out of spite as I received a letter from more than insurance re a policy being cancelled another policy u wasn't aware of they told me a new policy was set up with quote me happy who I spoke to and they cancelled the policy to inception and kept the money he had paid and placed him on the fraud database Interestingly enough I've just received my statutory credit report from experian and there seems to be further loans and attempts for car insurance quotations have been made on 8-10 companies but luckily I am cifas registered
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Our picks
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Hermes - destroyed item as it was "damaged"- **Judgment for Conversion of destroyed item. **WON**
hellothere124 posted a topic in Postal and Delivery Services,
Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347-
- 32 replies
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Post in Bailiffs in at BBC obtain 7 years interest on overpayment of TV licence
Its WAR posted a post in a topic,
I sent in the bailiffs to the BBC. They collected £350. It made me smile. -
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Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON at mediation full amount **
jj58 posted a post in a topic,
Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
Picked By
BankFodder, -
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***Hermes and mediation hints ***
BankFodder posted a topic in Postal and Delivery Services,
Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003-
- 1 reply
Picked By
BankFodder, -
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