Jump to content


  • Tweets

  • Posts

    • OK,  I have not claimed anyone told us to pay in this forum. As grown up adults we made this decision. I am sharing our experience in case it benefits anyone.  Our approach to this is if Lidl didn't help at the end we would take our shopping elsewhere and the so called reduced charge of £45 paid would be the end of the story, even if is unfair.    As I mentioned Lidl cust. service already emailed us to confirm that they have contacted Athena to cancel the charge, I'll first follow up with Lidl. If not resolved will resort to chargeback.  
    • no one ever said PAY THEM, you never ever do that.   if you paid by debit card go get it back by a chargeback to your issuing bank.      
    • Hi All,   My partner received a response from Lidl after another 3 days in which they explain the reason for their car parking system etc. but to summarize they conclude to cancel the parking charge with the below paragraph;   "In light of your comments, on this occasion only, I have requested that the parking charge is cancelled. Athena will confirm the cancellation in writing in due course."   As the £45 was going up to £90 the day before the email above actually reached us,  we actually sent the payment of £45 to Athena to remove the risk of that, but with the above conclusion we will follow up to get a refund.    Meanwhile we did our first big shopping with the car from Aldi in the local area instead of Lidl for the first time in 2+ years. As Aldi shares the car park with Matalan store in our area their car park period is 3hrs free of charge, which removes the stress of timing your shopping.   I think the supermarkets are shooting themselves in the foot with these types of measures when they use 90mins or such short periods as a time limit.   I'll post an update how the refund chase goes and how long it takes.    Thanks.
    • and apparently have sweet FA of the systems ready to implement the Kent border, ... which is needed because they haven't got the systems in place to manage the UK-EU border or UK-Ireland border they have striven so hard for and had sold so enthusiastically ..
    • It will be court / legal threats then, but that's out of my experience there. Good luck with the claim and let us know how it went.
  • Our picks

    • @curryspcworld @TeamKnowhowUK - Samsung 75 8K TV - completely broken by Currys. https://www.consumeractiongroup.co.uk/topic/426151-samsung-75-8k-tv-completely-broken-by-currys/&do=findComment&comment=5069075
      • 6 replies
    • @skinnyfoodco Skinny Foods. https://www.consumeractiongroup.co.uk/topic/426130-skinny-foods/&do=findComment&comment=5068996
      • 8 replies
    • I’m in desperate need of help
       
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
       
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
       
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
       
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
       
      I have proved that the dispute is closed
      I have got an email saying that if Evans sent the refund they would accept it
      but up until the date I got the email they have not once attempted a refund .
       
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
       
      I’m literally at the end of my tether and don’t know where to turn next !
       
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .
    • In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
      • 29 replies

parking eye ANPR PCN - Asda Car Park, wrexham LL13 8HL


Please note that this topic has not had any new posts for the last 590 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi guys,

help please,

 

I have received a parking charge notice from parking eye, at Asda Wrexham.

 

It offers a discount if paid within 14 days. should I pay this?

 

What a diabolical trick!

 

such nice way to thank you for spending your hard earned cash with Asda!

Edited by dx100uk
spacing
Link to post
Share on other sites

What was the invoice for?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

 

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

Link to post
Share on other sites

A parking Charge Notice

Thanks Honeybee,

 

For PCN's received through the post [ANPR camera capture]

 

please answer the following questions.

 

1 Date of the infringement 29th January 2019

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 1st Feb 2019

 

3 Date received 7th Feb 2019

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Yes

 

5 Is there any photographic evidence of the event? yes

 

6 Have you appealed? [Y/N?] post up your appeal] No

Have you had a response? [Y/N?] post it up N/A

 

7 Who is the parking company? Parking Eye

 

8. Where exactly [carpark name and town] Asda Car Park, Wrexham LL13 8HL

For either option, does it say which appeals body they operate under. Popla

Link to post
Share on other sites

could you scan up the NTK both sides please to one multipage PDF

read upload

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

Link to post
Share on other sites

what was the supposed breach of contract?

usually an overstay so if that is the case firstly phone up Asda customer services and moan at them and ask them to get it cancelled.

 

i the permitted stay is stupidly short

it may be worth checking with the local council whether there is anything in the planning consent that actually limits the free parking period.

Often with Asda they had 3 hours as part of the planning application and that means neither PE nor Asda may unilaterally change that.

 

They brought in parking control at Asda's in Caterham some years ago ( ex somerfield) and people complained to the council.

the council told Asda that the free parking was set by the planning permission at that and no they couldnt vary it without going back to a full planning hearing and the council would shut the store until that was held if they felt so strongly about limiting the parking.

 

Funnily enough the parking co just walked away as they realised they were never going to make a penny from the contract if they werent allowed to create conditions that suited them rather than the customers.

 

Asda will be sensitive to this so dont accept a response of you must take it up with the parking co.

If they refuse to get the ticket cancelled then you ask for the address of the CEO so you can write in and complain and could you have their name so it is clear who you spoke to before writing.

Edited by dx100uk
spacing
Link to post
Share on other sites

Am going to Wrexham today and will be visiting ASDA, will try to get some pics of their signage if you like.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

 

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

Link to post
Share on other sites

Hi guys,

would just like to say thank you all so much, not just for your knowledge and experience but for being there so fast. I have taken ericksbrother's advise used the links and made contact with Asda customer service who told me "that Asda do not own the car park, it is owned by parking eye" I used all the advice of being extra polite and asked to speak to a manager/supervisor . which she would not do, in the end she put me through to the store. If you stay polite and courteous but will not go away it seems to stress them a little. The customer service person I spoke to at the store asked who informed me about the ownership of the car park I told her and she confirmed that was head office. I explained my plight and she asked if I had ever had a parking notice before, I explained I had not and she said bring the notice into the store and they will cancel as a one off as they can as there was not a previous ticket.

I don't want to get all juicy but the community you have here is special, as the public are bombarded every minute of every day by people trying to score a try off our hard earned incomes and I was all but ready to pay these pirates.

thank again CAG. I will split the charge and send a donation.

Link to post
Share on other sites

Thank you very much for the donation :D it will help us to keep helping people like yourself.

 

I'd be surprised if PE own the car park btw, they don't normally.

 

HB

Edited by honeybee13
Typo.

Illegitimi non carborundum

 

 

 

Link to post
Share on other sites

PE DONT own the car park, what the CS person was saying badly is that they have been given the management rights and their word is final. Unfortunately it just isnt true but you can bet that Asda get a lot of complaints about parking and probably more than they do about anything else but they will never admit that they made a bad decision bringing them in to begin with.

Glad that route 1 scored your goal, I wish it was like that all of the time but as you have seen first hand, they try to deflect the problem.

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...