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    • 100's of like threads here  you found this forum get reading up.   the most basic thing you must do is simply write to the bank concerned and inform them of your current and correct address.
    • Hi,    Looking for some guidance here,   as with most people here left the UAE due to complications with my work, I came back to the UK over 6 years ago now and my brother has started to receive letters from IDRWW over the last 5-6 weeks asking to make contact or they will take it further. We are twins but our middle name is different.   He has made no contact with them as said it has nothing to do with him and they are contacting the wrong person. I did originally try to contact the bank when I originally came back to set up a payment plan to pay it off but they were not having any off it. The original debt was around £10k but the letter states 7 times the amount!    Looking for some feedback here, does my brother continue to ignore their letters? I have a home in my name and my wife's and I can't under no circumstance jeopardise that or risk it especially in the current climate.    Thanks in advance. 
    • Hi,   I work for a delivery company based in South of England that employs 3 London drivers. We only work 3 days a week and a total of 21 hours.   We were all placed on 80% Furlough again last December, in which has been extended until end of September 2021.   We all received an email a few weeks ago to advise that they were intending to resume London deliveries on Monday 12th April and due to the reduced number of customers that only one driver would be required.    One of the drivers resigned, so there is now only two of us. Therefore they suggested that we alternate between the two (some days furlough / some days full pay) but no holiday to be taken in the meantime due to no cover. Can they chose to do this, while using the furlough scheme?    I am not trying to look a gift horse and I am grateful to still have a job but I am only trying to cover myself from any possible implications in the future.   On checking my payslips in which I had to request as they were not forwarded, should the Furlough gross figure equate to 80% of my usual gross monthly salary?   Also if any holiday pay taken during furlough, should it be paid at 100% of my daily pay and not 80%?   Should my Work Place pension, tax and NIC be deducted from monthly pay?    Should the notification have been in writing rather than a brief email? Should there have been anything else to mention or agreed to?   There is also the issue about being asked to return to work considering that drivers have not been vaccinated or do not feel safe and we have received no delivery covid protocols information.   I have tried looking at the government and other websites but all seems rather unclear.    Apologies for all the questions but any advice would be appreciated or what I need to review or ask.   Many thanks for looking.    
    • It has been pointed out by rereading the contract:   The contract says, Vehicle Control Services, Company Number 02881745 but Companies House says this is the company number for London Southend Airport Company Limited. The contract says the client is London Southend Airport Company Limited, Company Number 02078271, but Companies House says this is the company number for the East Midlands International Airport Limited. A doubly false instrument.   How funny!   Can I object the appeal the application? if so what's procedure?   Obviously the application completely ignored the second judgement:  The Claimant's representative stating that without such information and evidence the Claimant could not prove his claim.
    • Firstly, I am sorry if this is the wrong place to post this. I am new here and a bit unsure as to how it all works.    My issue is with a contract for a gym membership. I took out a 12 month membership in October 2020. I wanted to hand in my notice for this October. I have been informed that I will be able to leave the gym in April 2022. I have made a complaint and made reference to The Consumer Rights act and letting them know that what they are dong is unfair. I Specifically directed them to Schedule 2 Consumer contract terms which may be regarded as unfair :  A term which has the object or effect of making an agreement binding on the consumer in a case where the provision of services by the trader is subject to a condition whose realisation depends on the trader’s will alone.  A term which has the object or effect of automatically extending a contract of fixed duration where the consumer does not indicate otherwise, when the deadline fixed for the consumer to express a desire not to extend the contract is unreasonably early. A term which has the object or effect of enabling the trader to alter the terms of the contract unilaterally without a valid reason which is specified in the contract.    Their response was the following:     In response to your first email, regarding a cooling off period, looking at your accounts, both you and your partner used the club after signing the membership amendment, before the closure in November and again before the closure in December.  Therefore the cooling off period is not applicable in this particular situation.   Please see below a link to our terms and conditions.   https://www.roko.co.uk/membership-terms   As you will note under Clause 2.3, it states clearly (in italics)   ‘For the avoidance of doubt, you are obliged to make every monthly payment regardless of non attendance, whatever the reason for non attendance might be, except during suspension of membership with prior notice in accordance with clause 4 below.’   Clause 4 only allows suspension for specific reason.   The contract therefore is not voided by a pandemic and the contract obligation to pay is not impacted by the fact that a pandemic has been the reason for non attendance, as pandemic is not a contractual reason for suspension.   The Club, in recognition of this, have extended the reasons for suspension under clause 4 and ensured that all memberships have been suspended (without the £5 per person fee) whilst the club has been closed due to the pandemic.  Under clause 4.3 and 4.4 it clearly states ‘suspended members must honour their minimum membership period at the contracted rate upon returning from suspension.  Notice cannot be served under suspension’ and  ‘Suspended months do not count towards the minimum membership period’.   Once the Club was reopens and the suspension period ends, the contract terms above remain in force in respect of the notice period and the minimum term.   Roko have always worked closely with legal authorities and in a recent investigation (Sept 2020) by Trading Standards it was subsequently confirmed that our terms and conditions meet current guidelines and no unfair terms or business practices which affect the collective interests of consumers could be identified. It was also found that the suspension process implemented by Roko during lockdown was fair to members and that cancellation notice provided by members during lockdown does not count towards the notice period of the membership.   I hope this addresses the specific legal questions that you have raised in respect of the contract. This is the position advised by our legal team who would be happy to discuss this with you.   To reconfirm, I have amended our records as follows to ensure the membership ends at the 12 month mark: ·         First Months’ Notice – 1st February 2022 ·         Second Months’ Notice – 1st March 2022 ·         Third Months’ Notice – 1st April 2022 ·         Final Day In Club – 30th April 2022   As previously mentioned, there are a couple of alternative options available.  These are:   1)       You can pay a settlement fee to terminate the membership earlier than the minimum contracted period   2)      Transfer the membership to a family member or friend who will take over the membership as their own and carry out the remainder of the contract.   Any help/advice would be great.  
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    • Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
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    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
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I am trying find out how get  my Dragon back lol x

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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I think theres a bit too much clutter now.  Its a jumbled mess, despite trying to put things in a set order.

I've managed to upload my avatar at last by doing what Webby said, but it's gone blurry.

Well I like it, works fine on my PC.

also another bug,   cant reply to stickies/pm's/whatever theyre called. Says the account doesnt have access to that 

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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3 minutes ago, snowdragon said:

I am trying find out how get  my Dragon back lol x

Have you read post #19, Sandy? I followed the instructions and used the little inage icon and I'm nearly there now. :)

Illegitimi non carborundum

 

 

 

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5 minutes ago, snowdragon said:

I am trying find out how get  my Dragon back lol x

do you have a copy of the original piccy snowdragon?

 

if so click on your account at top

Profile

Square bit in the circle S over on the left

upload

 

The avatar holder is bigger - so you can up a bigger or higher res one

Edited by tobyjugg2

"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris "unrepentant and inveterate liar" Johnsons' word

isn't worth the paper written on

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think done it as  now showing a Dragon on my profile?T

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Not yet ...  - I had to hit refresh on the profile page

 

done something as the S has gone

Edited by tobyjugg2

"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris "unrepentant and inveterate liar" Johnsons' word

isn't worth the paper written on

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YEP - Is there now

 

Think the site has a caching issue

either that or the harsh site colours made it hide to protect its yes

Edited by tobyjugg2

"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris "unrepentant and inveterate liar" Johnsons' word

isn't worth the paper written on

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Cool, it is a different picture but still a Snowdragon :)

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris "unrepentant and inveterate liar" Johnsons' word

isn't worth the paper written on

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Can we keep this thread on track on important issues rather than avatars and pictures

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your Topic please PM me a link to your thread

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I know differences are uncomfortable to start with, like your example of the change from xp - vista or android 2.3 - 4 - 8

 

but honestly,  they would have failed like a C5 if they were like this

Colours are awful

Screen navigation just to log in to reply is a pain

Format means you are lucky to get more than one small post per screen - 2 or three ate best if they are 2 liners

example above

Not really large - yet barely fits on my laptop screen - as does this post

Edited by tobyjugg2

"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris "unrepentant and inveterate liar" Johnsons' word

isn't worth the paper written on

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a 10 post thread would have you going crazy scrolling up and down

 

try it on a tablet ...

... portrait

Edited by tobyjugg2

"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris "unrepentant and inveterate liar" Johnsons' word

isn't worth the paper written on

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Share on other sites

Right, I think I might have an idea why some think its a bigger mess than others

 

On my galaxy edge it looks better - but that lets your site do more as I haven'y locked it down yet.

 

On my lappy - what pages are allowed to do script wise is more limited - so the subgroups lists end up jumbled together

 

strangely - the colours dont look so bad (still not good) on the edge.

Edited by tobyjugg2

"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris "unrepentant and inveterate liar" Johnsons' word

isn't worth the paper written on

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The editing layout and submit is awful runs over a screen on simple posts on 1440 laptop display

"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris "unrepentant and inveterate liar" Johnsons' word

isn't worth the paper written on

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Some ideas are good. Some changes are great. This new look forum is not either of those. It’s a terrible layout and interface. Don’t know what platform it is but very poor.

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  • Andyorch changed the title to Forum upgrade- starting today 26th Feb

please don't slam the door...

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I wasn't a great fan of the old site layout.

I prefer the look and feel of this new site, keep up the good work.

Hopefully these sort of errors are temporary😊

 

Sorry, there is a problem

The page you requested does not exist

Error code: 1S160/2

 

and

Sorry, there is a problem

Please wait 4 seconds before attempting another search

Error code: 1C205/3

 

 

 

 

 

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Well we've been using the old site for pretty well 13 years and although it was substantially modified – it wasn't being supported anymore by vBulletin and also because our previous Webmaster had committed suicide, there was nobody else around who understood all the modifications he had made.

The error in respect of the search – is a "flood control" to prevent rapid multiple searches – and also abuse by bots.

The other one – the first when you have reproduced, please could you tell us how you got to that page.

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Sorry don't know how to direct you to this post.

When I click the hyperlink get the error.

locutus
Gold Account Holder
locutus
Registered Users
 3100
4392 posts
Report post   #2
Posted June 25, 2012
In your post, you see how the word SAR has automatically hyperlinked? That takes you HERE. Take a read of that template letter and modify it to include all the data you require.

 

Send that letter recorded to:-

 

Data Controller: BT GROUP PLC

BT CENTRE

81 NEWGATE STREET

LONDON

EC1A 7AJ

 

Include a cheque or postal order for £10 (then BT cannot stall by asking for it)

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If you need help with themes, or general ccs layouts, just yell

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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44 minutes ago, Jemn said:

Sorry don't know how to direct you to this post.

When I click the hyperlink get the error.

locutus
Gold Account Holder
locutus
Registered Users
 3100
4392 posts
Report post   #2
Posted June 25, 2012
In your post, you see how the word SAR has automatically hyperlinked? That takes you HERE. Take a read of that template letter and modify it to include all the data you require.

 

Send that letter recorded to:-

 

Data Controller: BT GROUP PLC

BT CENTRE

81 NEWGATE STREET

LONDON

EC1A 7AJ

 

Include a cheque or postal order for £10 (then BT cannot stall by asking for it)

Please could you tell us which hyperlink. Maybe you could post it here

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4 minutes ago, renegadeimp said:

If you need help with themes, or general ccs layouts, just yell

Thank you.  We'll let you know - you might regret it!

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I trained in Software engineering for my last job, working for one of the top 4 major supermarkets, working on the new online ordering system and customer delivery backend.  Themes are usually the easy part of a site, as its pretty much simple java and CSS, unless you want fancy google java scripts to increase functionality.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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At the moment, I really just want to get the site settled and running very smoothly – and also allow people to understand how to use it.

That applies particularly to the site team who have to get used to a very different way of working behind the scenes.

As I think I said somewhere else, we had the old vBulletin site for 13 years and we are probably rather mired in our ways.

Once we have sorted those things out – then we can start to look at maybe exploiting the new platform that we have.

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