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    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
      • 3 replies
    • This is a bit of a lengthy one but I’ll summerise best as possible.
       
      THIS IS HOW THE PHONECALL WENT 
       
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
    • A shocking story of domestic and economic abuse compounded by @BarclaysUKHelp ‏ bank complicity – coming soon @A_Gentle_Woman. Read more at https://www.consumeractiongroup.co.uk/topic/415737-a-shocking-story-of-domestic-and-economic-abuse-compounded-by-barclaysukhelp-%E2%80%8F-bank-complicity-%E2%80%93-coming-soon-a_gentle_woman/
      • 0 replies
    • The FSA has announced large fines against DB UK Bank Limited (trading as DB Mortgages) - DeutscheBank and also against Redstone for their unfair treatment of their customers.
      Please see the links below for summaries and full details from the FSA website.
      It is now completely clear that any arrears charges which exceed actual administrative costs are unfair and therefore unlawful.
      Furthemore, irresponsible lending practices are also unfair and unlawful.
      Additionally there are other unfair practices including unarranged counsellor visits - even if they have been attempted.
      You are entitled to refuse counsellor visits and not incur any charges.
      Any charges for counsellor visits must not seek to make profits. The cost of the visits must be passed on to you at cost price.
      We are hearing stories of people being charged for counsellor visits for which there is no evidence that they were even attempted.
      It is clear that some mortgage lenders are trying to cheat you out of your money.
      You should ascertain how much has been taken from you and claim it back. The chances of winning are better than 90%. It is highly likely that the lender will attempt to avoid court action and offer you back your money.
      However, you should ensure that you receive a proper rate of interest and this means that you should be seeking at least restitutionary damages - which would be much higher than the statutory 8%.
      Furthermore, you should assess whether the paying of demands for unlawful excessive charges has also out you further into arrears and if this has caused you further penalties in terms of extra interest or any other prejudice. This should be claimed as well.
      If excessive unlawful charges have resulted in your credit file being affected, then you should take this into account also when working out exactly what you want by way of remedy from the lender.
      You should consult others on these forums when considering any offer.
      You must not make any complaint through the Ombudsman. your time will be wasted, you will wait up to 2 yrs and there will be a minimal 8% award of interest and no account will be taken of any other damage you have suffered.
      You must make your complaint through the County Court for a rapid and effective remedy.

      http://www.fsa.gov.uk/pages/Library/Communication/PR/2010/120.shtml
      http://www.fsa.gov.uk/pubs/final/redstone.pdf
      http://www.fsa.gov.uk/pubs/final/db_uk.pdf
       
      http://www.fsa.gov.uk/pages/consumerinformation/firmnews/2011/db_mortgages.shtml
      Do you have a mortage arears claim to make? Then post your story on the forum here
      • 0 replies

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I am trying find out how get  my Dragon back lol x


R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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also another bug,   cant reply to stickies/pm's/whatever theyre called. Says the account doesnt have access to that 


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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3 minutes ago, snowdragon said:

I am trying find out how get  my Dragon back lol x

Have you read post #19, Sandy? I followed the instructions and used the little inage icon and I'm nearly there now. :)


Illegitimi non carborundum

 

 

 

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5 minutes ago, snowdragon said:

I am trying find out how get  my Dragon back lol x

do you have a copy of the original piccy snowdragon?

 

if so click on your account at top

Profile

Square bit in the circle S over on the left

upload

 

The avatar holder is bigger - so you can up a bigger or higher res one

Edited by tobyjugg2

I express my honestly held opinions - they are nothing more or less than that.

... Its just doing some due diligence that makes them seem unusual ...

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think done it as  now showing a Dragon on my profile?T


R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Not yet ...  - I had to hit refresh on the profile page

 

done something as the S has gone

Edited by tobyjugg2

I express my honestly held opinions - they are nothing more or less than that.

... Its just doing some due diligence that makes them seem unusual ...

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YEP - Is there now

 

Think the site has a caching issue

either that or the harsh site colours made it hide to protect its yes

Edited by tobyjugg2

I express my honestly held opinions - they are nothing more or less than that.

... Its just doing some due diligence that makes them seem unusual ...

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Cool, it is a different picture but still a Snowdragon :)


R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Can we keep this thread on track on important issues rather than avatars and pictures


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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I know differences are uncomfortable to start with, like your example of the change from xp - vista or android 2.3 - 4 - 8

 

but honestly,  they would have failed like a C5 if they were like this

Colours are awful

Screen navigation just to log in to reply is a pain

Format means you are lucky to get more than one small post per screen - 2 or three ate best if they are 2 liners

example above

Not really large - yet barely fits on my laptop screen - as does this post

Edited by tobyjugg2

I express my honestly held opinions - they are nothing more or less than that.

... Its just doing some due diligence that makes them seem unusual ...

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a 10 post thread would have you going crazy scrolling up and down

 

try it on a tablet ...

... portrait

Edited by tobyjugg2

I express my honestly held opinions - they are nothing more or less than that.

... Its just doing some due diligence that makes them seem unusual ...

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Right, I think I might have an idea why some think its a bigger mess than others

 

On my galaxy edge it looks better - but that lets your site do more as I haven'y locked it down yet.

 

On my lappy - what pages are allowed to do script wise is more limited - so the subgroups lists end up jumbled together

 

strangely - the colours dont look so bad (still not good) on the edge.

Edited by tobyjugg2

I express my honestly held opinions - they are nothing more or less than that.

... Its just doing some due diligence that makes them seem unusual ...

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The editing layout and submit is awful runs over a screen on simple posts on 1440 laptop display


I express my honestly held opinions - they are nothing more or less than that.

... Its just doing some due diligence that makes them seem unusual ...

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Well I like it, works fine on my PC.

  • Like 1

Start every day off with a smile and get it over with.

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Some ideas are good. Some changes are great. This new look forum is not either of those. It’s a terrible layout and interface. Don’t know what platform it is but very poor.

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please don't slam the door...


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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I wasn't a great fan of the old site layout.

I prefer the look and feel of this new site, keep up the good work.

Hopefully these sort of errors are temporary😊

 

Sorry, there is a problem

The page you requested does not exist

Error code: 1S160/2

 

and

Sorry, there is a problem

Please wait 4 seconds before attempting another search

Error code: 1C205/3

 

 

 

 

 

  • Like 1

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Well we've been using the old site for pretty well 13 years and although it was substantially modified – it wasn't being supported anymore by vBulletin and also because our previous Webmaster had committed suicide, there was nobody else around who understood all the modifications he had made.

The error in respect of the search – is a "flood control" to prevent rapid multiple searches – and also abuse by bots.

The other one – the first when you have reproduced, please could you tell us how you got to that page.


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Sorry don't know how to direct you to this post.

When I click the hyperlink get the error.

locutus
Gold Account Holder
locutus
Registered Users
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4392 posts
Report post   #2
Posted June 25, 2012
In your post, you see how the word SAR has automatically hyperlinked? That takes you HERE. Take a read of that template letter and modify it to include all the data you require.

 

Send that letter recorded to:-

 

Data Controller: BT GROUP PLC

BT CENTRE

81 NEWGATE STREET

LONDON

EC1A 7AJ

 

Include a cheque or postal order for £10 (then BT cannot stall by asking for it)

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If you need help with themes, or general ccs layouts, just yell


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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44 minutes ago, Jemn said:

Sorry don't know how to direct you to this post.

When I click the hyperlink get the error.

locutus
Gold Account Holder
locutus
Registered Users
 3100
4392 posts
Report post   #2
Posted June 25, 2012
In your post, you see how the word SAR has automatically hyperlinked? That takes you HERE. Take a read of that template letter and modify it to include all the data you require.

 

Send that letter recorded to:-

 

Data Controller: BT GROUP PLC

BT CENTRE

81 NEWGATE STREET

LONDON

EC1A 7AJ

 

Include a cheque or postal order for £10 (then BT cannot stall by asking for it)

Please could you tell us which hyperlink. Maybe you could post it here

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4 minutes ago, renegadeimp said:

If you need help with themes, or general ccs layouts, just yell

Thank you.  We'll let you know - you might regret it!


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I trained in Software engineering for my last job, working for one of the top 4 major supermarkets, working on the new online ordering system and customer delivery backend.  Themes are usually the easy part of a site, as its pretty much simple java and CSS, unless you want fancy google java scripts to increase functionality.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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At the moment, I really just want to get the site settled and running very smoothly – and also allow people to understand how to use it.

That applies particularly to the site team who have to get used to a very different way of working behind the scenes.

As I think I said somewhere else, we had the old vBulletin site for 13 years and we are probably rather mired in our ways.

Once we have sorted those things out – then we can start to look at maybe exploiting the new platform that we have.


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