the relevence of chargeback is immaterial/irrelevent to/in the court process.
the relevence of you spenfding so much time and effort upon this is also sadly the same re any outcome or poss costs sum allowed/won
Thanks for the reply.
Not been able to get through to the bank yet due to massive volume of calls, and they say online they have staff self isolating which makes sense I guess. I will try on Monday but im not hugely optimistic. Would not surprised me if most of their staff are deadling with financial issues due to the current climate.
I thought you had to send evidence with the letter before action? I was hoping doing so might make them look over all the evidence I have collated so they can see how badly they have dealt with the matter and that they might struggle in court.
This probably sounds silly but am I obliged to go through chargeback? I have made a LOT of effort to get this resolved and I have always wondered what a small court case is like.
how did the chargeback go?
if you went to court, eventually you would each have to exchange Witness statements, such statements must contain all the documents you each intend to rely upon 14 days before any hearing, you nor they can rockup to court and produce/use anything not already disclosed.
costs are limited in small claim court, you would not be able to claim anything for anything prior to the actual case, you might be able to claim your time in preparing your case and get a fixed award for time off work to attend, just as they can with their costs,
neither of you might get a penny for costs, that's down to the judge on the day, either of you might well be liable for all costs upon a win/lose for bothsides.
Can I just ask a couple more questions about legal matters.
Because I am still exploring all avenues.
1) Can I claim a modest amount of money for time spent trying to chase up the latest with my order and asking for a refund?
2) If I provide screenshots of me asking for a refund or tracking number on various platforms (ie facebook/email/trustpilot) without response, what are the chances of the above succeeding?
3) They keep ignoring my requests for a tracking number, and I have also requested this information in my draft letter before action.
But what would happen if they ignore this request in my LBA, we went to court and they presented a tracking receipt that showed the order as being delivered at my address?
Could they claim costs against me?
@BritanniaLtd Coronavirus: Britannia Hotel made staff homeless in 'admin error'. Read more at https://www.consumeractiongroup.co.uk/topic/420603-britannialtd-coronavirus-britannia-hotel-made-staff-homeless-in-admin-error/
Shocking pictures reveal ‘disgusting’ conditions inside Hermes depot where workers ‘feel like slaves’. Read more at https://www.consumeractiongroup.co.uk/topic/419726-shocking-pictures-reveal-%E2%80%98disgusting%E2%80%99-conditions-inside-hermes-depot-where-workers-%E2%80%98feel-like-slaves%E2%80%99/
Euro Car Parks issued this ticket to the police in Devon and Cornwall. Read more at https://www.consumeractiongroup.co.uk/topic/419522-can-anyone-identify-the-parking-company-which-issued-this-ticket-to-the-police-in-devon-and-cornwall/