I might just remove 14 in that case. If you get a chance would you be able to help me structure 12 and 13?
I’ll hopefully get it sent off tonight past the RM cut off but will be there by Friday before the deadline.
Hi, I have had to rejoin under a new username - this is my original thread
to cut a very long story short, Barclays have sent me a cheque for
A. refund of all monthly payments made to payment break plan
B. refund of interest charged on pbp and account fees
C. 8% statutory interest compensation
D. refund of fees incurred due to pbp
E. income tax deduction
whilst I am happy that they have upheld my complaint, I thought that I would receive compound interest.......the compound interest spreadsheet calculation was almost double the offer.
Does this sound right in your opinion?
thanks in advance
Well I certainly think that they are being a little harsh – but they are within their rights to do this. They don't seem to have any other returns policy on their website.
I suppose that you haven't helped yourself by not having the receipt – but it still seems harsh – but there is probably nothing else you can do.
Thanks for the clarification, everyone. A HMO does sound much more like where I am at, and thank for the link, Ethel!
I can't believe I've been using the wrong term for so many years!
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!