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    • OK,  I have not claimed anyone told us to pay in this forum. As grown up adults we made this decision. I am sharing our experience in case it benefits anyone.  Our approach to this is if Lidl didn't help at the end we would take our shopping elsewhere and the so called reduced charge of £45 paid would be the end of the story, even if is unfair.    As I mentioned Lidl cust. service already emailed us to confirm that they have contacted Athena to cancel the charge, I'll first follow up with Lidl. If not resolved will resort to chargeback.  
    • no one ever said PAY THEM, you never ever do that.   if you paid by debit card go get it back by a chargeback to your issuing bank.      
    • Hi All,   My partner received a response from Lidl after another 3 days in which they explain the reason for their car parking system etc. but to summarize they conclude to cancel the parking charge with the below paragraph;   "In light of your comments, on this occasion only, I have requested that the parking charge is cancelled. Athena will confirm the cancellation in writing in due course."   As the £45 was going up to £90 the day before the email above actually reached us,  we actually sent the payment of £45 to Athena to remove the risk of that, but with the above conclusion we will follow up to get a refund.    Meanwhile we did our first big shopping with the car from Aldi in the local area instead of Lidl for the first time in 2+ years. As Aldi shares the car park with Matalan store in our area their car park period is 3hrs free of charge, which removes the stress of timing your shopping.   I think the supermarkets are shooting themselves in the foot with these types of measures when they use 90mins or such short periods as a time limit.   I'll post an update how the refund chase goes and how long it takes.    Thanks.
    • and apparently have sweet FA of the systems ready to implement the Kent border, ... which is needed because they haven't got the systems in place to manage the UK-EU border or UK-Ireland border they have striven so hard for and had sold so enthusiastically ..
    • It will be court / legal threats then, but that's out of my experience there. Good luck with the claim and let us know how it went.
  • Our picks

    • @curryspcworld @TeamKnowhowUK - Samsung 75 8K TV - completely broken by Currys. https://www.consumeractiongroup.co.uk/topic/426151-samsung-75-8k-tv-completely-broken-by-currys/&do=findComment&comment=5069075
      • 6 replies
    • @skinnyfoodco Skinny Foods. https://www.consumeractiongroup.co.uk/topic/426130-skinny-foods/&do=findComment&comment=5068996
      • 8 replies
    • I’m in desperate need of help
       
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
       
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
       
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
       
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
       
      I have proved that the dispute is closed
      I have got an email saying that if Evans sent the refund they would accept it
      but up until the date I got the email they have not once attempted a refund .
       
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
       
      I’m literally at the end of my tether and don’t know where to turn next !
       
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .
    • In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
      • 29 replies

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Hi all,

 

I have learning difficulties and I need some help understanding what permitted work Is,

 

the reason I would like to know is because I receive esa and pip

what I have been receiving for the past 3 years

 

I worked in kitchens from 16 years old till I was 28 then i become really depressed and anxious due to swallowing issues

 

I had a good tube for 2 years and currently survive on ensure

I find it very difficult to swallow soft food,

because of this I am quite weak and collapse frequently but my stability has got better in the last year,

 

my problem is I don't get enough money on dwp

i am in debt with electricity and water rates that i cannot afford to pay back and

 

I would like to do some light work to help earn more but I'm worried that I will take on work and my benefits will stop because I am in no position to be able to manage full time work at this current time

 

could someone please explain to me the best options for me,

 

Thank you

 

Karl

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are you getting water rates rebate, you should be .

 

as for the electric bill are they aware of your issues?

there are various trust funds too that can help.

who is the supplier?

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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Hi

 

I am not aware of water rebates and not heard of that before with my electric it is with sse I had a electric key thing but I forget to put money on there so they have changed my box but I forget to pay them and they asked me to tell them numbers on my box but I can't understand that and they have said I owe them 1200 I got a discount for cold weather but that is all they can do for me

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do you get council tax relief, if so you should get water also, typically they are joined.

 

why don't you goto entitled.to website and do their benefits check.

you never know!!

 

https://cse.google.co.uk/cse?cx=partner-pub-8889411648654839:5684273140&ie=UTF-8&q=SSE+Trust+fund&sa=Search+the+Web

 

so how long have you been not paying for your electric?

£1200 is one hell of a bill.

have you been putting money away to pay for this ??

even though you couldn't pay them?

 

what do you mean they changed from a key meter?

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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Benefit for water rates will depend on where you live - Scotland is probably the only area left where this happens. You can ask for money to be taken from your Benefits to pay certain bills https://www.gov.uk/bills-benefits

 

With water you may be better off with a water meter and the water companies have different schemes to help if you are in debt to them by being able to write off up to 100% of the debt owing. Do you know which company you are with?

Please consider making a small donation to help keep this site running

 

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I have lived in my home for 1 and half years now

I was on medication that caused me to get amnesia so my heads abit all over the place but I don't think I paid any bill

 

I have a social worker who was suppose to deal with all of this but I don't see him no more

I get housing benefits if that's what you mean by tax relief and with the meter it was supposed to come from my bank account but it has not I will have a look at your website

 

I am with Thames water as I got a letter from them they are going to send me a letter out and they said I can get 50 percent off on the bill and rates because I asked them about water rate rebate

Edited by dx100uk
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I had my social worker I was part of adult mental health team for 3 years and they was suppose to clear my debts and help manage my money and pay my bills because I had a letter with more debt I asked to leave there service because they cannot section me to hospital they have said I voluntary left there service now I don't get any help

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In that case try MIND instead https://www.mind.org.uk/ scroll down the page a little and there is a link to looking for an office near to you https://www.mind.org.uk/information-support/local-minds/

Please consider making a small donation to help keep this site running

 

[sIGPIC][/sIGPIC]

 

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