Ok. My understanding was that the CPR 31.14 was an expanded version of the POC anyway. Court date: 27th August 2019.
I have been drafting WS and will send mine as I took the photos after the event and the defendent will submit one. And a letter asking if I can speak.
The CPR thingy is enormous so I'll try and get that thing up asap.
Not looking for further sympathy but my wife passed away 2 weeks before I joined this site, hence my daughter unable to deal with these bullies. And I also suffer from 'grief brain'. The terminology is new so I can get in a muddle.
as always thanks for your help.
I'm afraid that after running this forum for nearly 14 years, I have become a very suspicious person. Although water companies are not nearly as institutionally dishonest as banks, I still get worried about sending off an SAR and at the same time alerting people that there could be trouble in the offing. That is the kind of thing that could lead to partial disclosures or obstruction in some way of the disclosure.
I'm not sure that there is anything extremely urgent with your situation and so I would say that it would be better to spend the time gathering information including the SAR and then once the disclosure has been made and you have examined it, you then begin to take action. It may well be that the SAR disclosure will make no difference at all – but you never know. It's for that reason I'm suggesting that you hold off – but it's up to you.
One thing I have noticed in the various bits of literature relating to the installation of water meters is that they say that once the water metres is in place – and whatever period of time has expired – that you are then entitled to revert back to assessed charges. Of course this is intended to apply to you the customer that I'm struck by the fact that they are now saying that as there is a problem with the water meter, they want to revert to assess charges. It seems to me that this is extremely unfair and that what applies to you should apply to them.
I gather that you would prefer to have your supply metered. Is that correct?
What do you know about your neighbours water bills? Have they been paying? How long have they been resident at the property? Do they know anything about the issue that you have at the moment? Are you on friendly terms with them? I have asked you some of these questions in a previous post that you haven't addressed the points. It would be helpful if you really would take care to address the points that I put because otherwise we just end up extending this forum discussion and things are difficult enough as they are without having to drag answers out of you.
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!