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    • Looking for a bit of advice on an possible malicious or fraudulent claim.   I received a letter today from my insurance company regarding an alleged incident three months ago and stating I had five days to respond or my no claims bonus could be affected if they settled the claim. It gave a date and postal code for the incident. I rung the insurance company and said I had not been involved in an incident on the day in question and was not even in the area. I am absolutely clear on this although the area is only about 15 miles from my home, it was Easter Monday and I know exactly where I was that day. I asked about the incident and was told that my vehicle had reversed into another car outside a shop. There are no shops in the area, it is purely rural farmland (so no CCTV obviously).   The insurance company said they would note my response and send to the claimants insurance company but would need to send an assessor out to take photos of my vehicle for any damage. My vehicle has no damage to the rear but does have a dent to the door from a collision with a deer that I have never done anything about.   My questions are ;   How did the claimant obtain my insurance details ? Does my insurer have to provide me with details of who the claimant is ? Could the dented door cause a problem because I didn't report it ? It is very obvious it is not damage from reversing into someone else. If I had been away on holiday and hadn't responded, would this claim just have been paid without me knowing about it resulting in loss of NCB ?  
    • It doesn’t say FINE anywhere on the documentation.    I don’t have the facility to scan the document, is there something in particular that you need to see? I can explain what is on there.    Thsnks 
    • CASE DISMISSED!!!   Thank you so much for all your help guys! Couldn't have done it without you!!! - donation on it's way (just waiting for some money to come in next week!)   That was pretty nerve wracking, I must say, but once I got into the flow of things, everything went well. Didn't help my nerves that the PRA rep was 30mins late!! Was hard to gauge the judge initially, but once I realised that she was well versed in the legislation and seemed to hold it in high esteem, I felt confident and the nerves dissipated a bit (lucked out there from what I hear from other horror stories!). She pretty much agreed with everything that I had said, and even highlighted things that I had thought about mentioning but didn't in the end, although she wasn't interested in my use of PRA v Mr Segal as it wasn't directly relevant; I knew this, but that wasn't why I was using it! I tried just once to explain my reasoning, but realised that the judge was ultimately for my case and so yielded quickly on that, rather than get her back up!   The best part was when the rep knew that case wasn't going his way, he then reverted to desperate tactics and referred to the fact that I was a day late sending the stuff to PRA and that I hadn't signed their copy; judge was not impressed with this argument at all, simply saying "Well the copy I have here was filed on time and signed". Not that that would have made a difference as by that point I had already explained my case, and she had agreed. She also had a go at them for trying to file the "response statement" without permission and disregarded it (as you thought Andy).   I felt sorry for the rep, decent bloke, very polite, asked if I had any questions for him afterwards, and kept highlighting the fact that he didn't work for PRA; think he knew it was a poor case and that he would have a hard job trying to fight it.   Something he said did concern me a lot though, and that was that he "couldn't guarantee that they wouldn't try again, either by appeal or by another claim".......not sure what this means and where it leaves me!! I questioned him about there being another claim as I don't feel that an appeal would be approved (although it could I guess!) and he seemed to think that they could come after me in a claim for arrears/interest? This threw me and ruined the feeling of joy that I momentarily had! I phoned National DebtLine to get some clarity on this and they seemed to think the same thing! Then I found this online:   "However, according to Late Payment Legislation law (see ext. link 10), a creditor is allowed to charge his debtor an interest fee, if the consumer has late payments and bad debts. I.e. a debt buyer can request an additional interest payment from his debtors as a creditor, and not as a DCA. The same late payment legislation allows such interest collection to begin after a 30-days default period." https://ecollect.co.uk/wiki/debt-collection-uk/   Found similar information on other sites and even on other threads on CAG. I know you said they couldn't add anything Andy, so now I'm confused.com!!! How can they claim for arrears or interest if the debt that said arrears/interest is based on is now deemed unenforceable by a court ruling???!!! That just seems ridiculous and means that this thing will never end!!!!!    
    • Thanks Honeybee   For PCN's received through the post [ANPR camera capture]   please answer the following questions.   1 Date of the infringement - 5/7/19   2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 11/7/19   3 Date received 16/7/19   4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Y   5 Is there any photographic evidence of the event? Y   6 Have you appealed? [Y/N?] post up your appeal] N Have you had a response? [Y/N?] post it up   7 Who is the parking company? Northern Parking Services   8. Where exactly [carpark name and town] 1 Kings Manor Newcastle NE1 2ST   For either option, does it say which appeals body they operate under. BPA   There are two official bodies, the BPA and the IAS. If you are unsure, please check HERE     I do not think there is ANPR at this location but there are photos of the vehicle in a parking space The PCN has a "vehicle observed from"  date..... and time......  "to date..... time.....  
    • Hi,sorry for delay in respnse, just started a new job.   LBA here   Sports Direct 1st June 2019   Dear Sir/Madam, On 26th January 2019 I bought a pair of Phantom VSN in size 11 from Sports Direct Chingford. Please see my details of purchase below. ..... screen grab from bank statement of card payment .... On the 27th June 2019 I was surprised to see that the sole of the right boot had torn open at one of the rear studs, making the boots unusable. Please see picture below. ..... picture of torn sole of boot .... The Consumer Rights Act makes it an implied term of the contract that goods be as described, fit for purpose and of satisfactory quality.  I do not feel that an £85 pair of boots should fail after five months of being used for nothing other than their intended purpose. As you are in breach of contract I am rejecting the boots and request that you refund the sum paid to you of approximately £85 which I trust you will be able confirm from your records. I have bought a replacement pair of the same boots from your website on the 28th June 2019 as my son needed boots almost immediately, for that reason please give me a full refund of the original purchase price. I am today returning the faulty boots along with this letter to the Chingford branch of your store. If I do not receive your satisfactory proposals for settlement of my claim within 7 days of the date of this letter, I intend to issue a claim against you in the county court without further reference to you. Yours faithfully,   They replied by email to say this ............. Thank you for send your football boots for a further inspection.   I would like to advise you that on inspection it is our belief that the issue is due to wear and tear and not an inherent manufacturing fault. I appears that the stud had been caught on something which has caused it to rip apart from the sole.   Sadly, I am afraid for this reason we are on this occasion unable to offer a replacement or refund for your boots.   I have now returned your boots to you.   Apologies for any disappointment caused. Kind regards, ................ The boots arrived back to me today   I assume I now make a small claims claim?   Thanks Micky  
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Just into the New Year I obtained a second car for the wife.

It was a 2004 mitsubishi carisma DID.

 

Although it had 141K on the clock it was in immaculate condition and had a FSH.

It was cheaper for me to change my single-car policy to duel-car than she take out insurance separately, so that's what I did.

 

A week ago Thursday someone decided to steal it.

I rang the police, who asked if there was any cctv.

I told them where they could find it, and left it at that.

 

I rang back a couple of days later to find out if there was any progress, only to be told that they weren't actually going to go around to these cctv owners without my first asking the owners to scroll through and see if they could spot the baddie's registration or face. Fair enough, but why not tell me this as the time of the initial call rather than 48 hours later?

 

Since then I've discovered from one of the cctv owners that it was taken away on a white ford low-loader, the other owners are shop/pub people who said they would give information if the police go around but not deal with me directly. In short, I can't see me getting back the car.

 

So to the insurance.

How does this work?

 

I've informed them of the theft but said I wanted to see how things played out in terms of getting back the car before I put in a claim.

But I'm not sure it is even worth claiming for.

 

I valued the car at £700, but the insurance people might not think it is worth it.

Do they have to pay out what you valued the car at?

 

Also, I'm liable for the first £400, so even if they did pay out on my valuation, I would only be getting back £300

- okay if that's all you can get back, but how much would I lose in no claims?

 

Additionally, since I'm paying monthly, if they do pay out will I be obliged to finish paying off all the payments?

If so, it definitely wouldn't be worth claiming if i can instead simply revert to paying only for one car instead (currently i'm paying £84 a month for two cars, it was £38 a month for just the one), but then again, would I be allowed to change payments if i don't claim, and could I also stop the payments on the breakdown coverage?

 

Thanks in advance.

Edited by dx100uk
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All the policy amendments are usually subjected to an admin fee, but I can't see the insurance company refusing to terminate the policy of a stolen vehicle whether you claim or not.

If you claim you will have to declare a claim when renewing.

If you don't claim you have to declare a loss.

One way or another, the quote's questions are designed to squeeze as much money as possible out of you.

You'll never win against insurance, so get what you can.

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you sure this was stolen?

sounds like an old logbook loan under a bill of sale by a previous owner and they snatched it back?

 

dx


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Whatever you decide to do , either claim or don't claim I up to you but I you pay your insurance monthly you will have to pay the full years insurance quote if you claim. Or you can cancel the policy and pay the cancellation fee if you don claim.

Alternatively you could buy another car and modify the policy.

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you sure this was stolen?

sounds like an old logbook loan under a bill of sale by a previous owner and they snatched it back?

 

dx

 

It was definitely stolen. I know the old owner and she's the most honest law-abiding person I know and is horrified that it was stolen.

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king12345;5175074" Your "I can't see the insurance company refusing to terminate the policy of a stolen vehicle whether you claim or not" is contrary to sgtbush's "you can cancel the policy and pay the cancellation fee if you don't claim." Both can't be right. any thoughts anyone?

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I'll rephrase it.

Of course you will be allowed to cancel the policy.

Why would you keep paying for a car that is not in your possession anymore?

Then, with insurance companies everything is possible

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Can anyone tell me how the no claims works. The insurance company said "You will lose five years if you claim, so your nine years will be down to four." I paid for the insurance through the Internet, and to the best of my memory it only offered up to nine years in the tick box. There are, however, some comparison sites that allow you to go up to over thirty years. I have been getting insurance with no claims for thirty years, so if my present company send documentation through that says I'm entitled to only four years no claims, how do I go about proving my claims should be (30 - 5) 25 years not four?

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Get proof

Use it with your new quote


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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Get proof

Use it with your new quote

 

Thanks, dx100uk

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What did your insurers say about the stolen car?  My understanding (I may be mistaken) is that if the stolen car is involved in an accident (and there is no other insurance on it) then your insurers will be potentially liable if your policy is extant.  I would have thought they would want you  to "cancel" it straight away..

And yes, AIUI, whatever you do, you still need to pay the full year's premium

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On 07/03/2019 at 16:06, Manxman in exile said:

What did your insurers say about the stolen car?  My understanding (I may be mistaken) is that if the stolen car is involved in an accident (and there is no other insurance on it) then your insurers will be potentially liable if your policy is extant.  I would have thought they would want you  to "cancel" it straight away..

And yes, AIUI, whatever you do, you still need to pay the full year's premium

So sorry I didn't reply earlier. They have now paid out.

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Gret news.  Thanks for letting us know.


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