Student Loan Has Matured/ Full Payment Due letter received from Erudio

[Tawney Owl]

Hi, I am new to the forum. Thanks in advance for any advice given.

 

Student Loan Has Matured/ Full Payment Due within 14 days letter received from Erudio

 

I am 45 years old and had taken out two student loans(95,96) and one (98) so under the old and new style loans.

 

About 10 years ago I had arranged a payment plan (spread across all 3 loans) with student loan company (I think I was over the threshold to defer but was experiencing hardship).

I had set up a standing order which remains in place to this day.

 

When Erudio took over I received letter, calls , statements etc from them but have never contacted or corresponded with them in any way

(just figured I am paying something towards the loan and was worried that if interacted with them in any way it would somehow trigger a new agreement or obligation, so just left it at that).

 

I have recently received 3 letters within the last two weeks from them stating that my loan has now matured and full payment is due (aprrox £3600).

Only after looking around on forums have I become aware of statute of limitations, but am I correct in thinking that my payment plan still running to student loans company constitutes acknowledgment of the loan?

 

I believe that these payments continue to just beforwarded to Erudio

(as I never signed or arranged for the payment to go directly to Erudio, only to the Student Loans Company details I had at the time).

 

I’m wondering why there sending me letter so closely spaced,

are they trying scare tactics to get me to contact them?

 

I have other priority debts so do not want to pay this off if there’s a chance I could continue to do it over a longer period.

Does it make any difference that I have not acknowledged anything to do with Erudio, accepted calls, responded to letters etc.

 

Any advice is most appreciated.

 

Thanks

Edited January 31, 2019 by dx100uk
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[dx100uk]

sadly you've been paying

sort of wipes out any protection from anything you might have had

 

need a bit better history please..

 

when did you last defer?

were all three for the same qualification but say 3 stages or over 3 yrs?

if so then the 1998 one doesn't count as new style

and even so, those have NOT been sold on yet by the gov't.

 

so I would suspect that arrows are solely chasing/writing about the 2 old style loans?

 

clarify the history please.

 

i'd be getting an sar off to the SLC too please

are you currently PAYE employed too?

[Tawney Owl]

Thank you so much for the quick reply.

 

I am currently PAYE employed (however nothing has ever come out of my salary)

 

Yes they were all for the same course (first degree) graduated in 99

 

forgot to add, not sure when I last officially deferred as it was so long ago

Edited January 31, 2019 by dx100uk
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[dx100uk]

then ring slc [NOT THE FLEECERS] and ask

last deferral

and if they are all classed under the old scheme, or simply await the SAR which you should send anyway.

[Tawney Owl]

Thanks. Will get on to SLC.....

 

The letter from Erudio also states that 'as a consequence, your contractual rights have been terminated' referring to my rights under the slc. Should I ignore the '14 days before being passed to a collection agency' part of the letter? dont want to start down that route if it can be helped.

[dx100uk]

they erudio are a DCA...its ARROW GLOBAL.

 

a dCA is NOT A BAILIFF

and has

ZERO LEGAL POWERS.

 

dx

[Tawney Owl]

Just called SLC ,

adviser on the line said that he did not have details of my deferments and suggested that I contact Erudio as they would have the up to date information!

 

I asked him if he was saying that SLC did not have it or if he was just unable to access it.

Again he said he couldn't help and suggested I call Erudio..

 

.Looks like I will have to wait for the SARS request to be processed.

 

Thanks, missed this reply...

Edited January 31, 2019 by dx100uk
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[dx100uk]

well they must have them by 2 laws.

 

one the data protection act

two the prevention of fraud act.

 

you have been paying SLC and are still until very recently ..but anyway within 6yrs.

they MUST under both acts hold the data ..

 

tomorrow

go ring them back and ask them again

if they give you the same answer

demand to speak to a supervisor

 

quote the 2 acts

tell him if he doesn't provide the info

a serious complaint will be raised with the ICO regarding their lack of compliance

and financial compensation will be sought.

 

dx

[Tawney Owl]

Thanks, I will do that tomorrow.

[Tawney Owl]

Hi,

 

Finally managed to get the date of the last deferral with SLC, it was 19/07/2010

[dx100uk]

But you've been paying since 2010 which is a real shame as they would be sb'd now

 

I'd await the sar

[Tawney Owl]

Once that arrives, what specific info from it should I be looking for?

 

Should I even bother to continue paying this?...I think that the whole amount is not going towards the loan, I think maybe an administration cost is being deducted....

 

thanks

Edited February 6, 2019 by Tawney Owl

[dx100uk]

Then check that out from the sar

[Tawney Owl]

I've received 3 separate 'notice of sums in arrears' letters (one for each loan) from Erudio today, with a table of payments received...looks like only £10 (from the standing order) is going towards the loans...I'm tempted to stop the payments...still awaiting response for SARS request....do these letters mean that they're giving up on the scare tactics for now (asking me to get in contact to 'come to a solution') ?

[dx100uk]

automated letters that they must send as they are the owners of the debts

means nothing.

[Tawney Owl]

Ok, thanks ...