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    • is this letter entitled letter of claim? and comes with a reply pack?   please scan up your original agreement to ONE multipage PDF read our upload guide carefully 
    • pop up on the MCOL website detailed on the claimform. [if mcol is not working return after the w/end or the next day if week time] .  register as an individual on the Gov't Gateway Site  note down your details inc the long gateway number given, you might need it later.  then log in to the MCOL Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform .  defend all  leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit MCOL. .. get a CCA Request running to the claimant https://www.consumeractiongroup.co.uk/topic/332502-cca-request-consumer-credit-act-1974-updated-january-2015/ .. Leave the £1 PO unsigned and uncrossed . get a CPR  31:14  request running to the solicitors [if one is not listed send to the claimant] ... .[use our other CPR letter if the claim is for an OD or Telecom Debt] . https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ . on BOTH type your name ONLY Do Not sign anything . you DO NOT await the return of ANY paperwork  you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count] ..............  
    • The agreement started 11/02/2019  for 47 monthly hire payments   Threat-o-gram : We are instructed on behalf of Hyundai Capital UK Limited T/a Hyundai Finance Contract Hire.  This is inaccurate, as on my hire agreement it says - Owner Santander Consumer (UK) plc trading as Volvo Car Financial Services. Hyundai must be who this other persons agreement is with.   The only will is: Should you fail to make payment of the outstanding bablnce of £5,000, or alternatively provide realistic payment proposals within the next 30 days, we are instructed to issue County Court proceedings against you for the balance outstanding. Such proceedings will also include claim for costs.   Yes I still have my agreement. 
    • Hi M10,   Compared to MANY other cases we see here, a refund of 80% is a decent offer in the circumstances.   Take it and get yourself a new item.   Far better than Very and Apple each denying responsibility and passing the buck, and you being stuck in the middle for months with no help.
    • thanks for all that.... yes interesting. you handed the car back in nov 2020, how long was the lease agreement for and when did it start?   if you read the threat-o-gram carefully it doesn't say WILL anything. who are stated as DWF's client please ? and have you still your copy of this agreement?    
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    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
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EDF now just booking smart meter appointments without asking


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So I take care of Gas/Electricity switching for my grandmother, so her account is linked to my e-mail address as I submit meter readings online for her and such since she's basically a technophobe for anything more than a TV, and when I checked my e-mails this morning I had one from EDF saying "Thanks for booking an appointment to have Smart Meters installed"

I hadn't made any such appointment online, and my grandmother had made no such appointment on the phone either, so EDF had simply taken it upon themselves to book a Smart Meter installation for her in 2 weeks time.

 

Fortunately I was able to login to her account online and find the not very obvious link to cancel the appointment (When you go into the appointment, there's huge buttons for rescheduling it to another time, but the link to Cancel is somewhat hidden. It's basically in a sentence that said "Or if you'd like you can Cancel your booking" with the word cancel just being a Hyperlink), but it's certainly worrying that they're now just forcing appointments on people without even asking and, had I not been able to check my e-mails due to being on holiday or away with work then in 2 weeks time some stranger would have just turned up at my grandmothers door telling her he was there to change the meters.

 

The main reasoning behind not having smart meters at the moment is simply due to the number of stories I've seen in the past year or two about poor installation jobs leading to gas leaks, boiler breakdowns, electricity surges damaging equipment, etc. Last thing we want to risk right now is for someone barely trained turning up, rushing a meter swap and leaving asap and then a woman in her late 80s being left with no heating in the current weather conditions.

 

 

Just thought I'd post this as a word of warning for anyone else with EDF to keep a lookout for.

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EDF are not the only ones trying different tactics to switch people over to smart meters.

 

Don't know if you have seen this thread

 

https://www.consumeractiongroup.co.uk/forum/showthread.php?491170-Smart-Meters-A-discussion&p=5158484&viewfull=1#post5158484

 

Particularly this post

 

https://www.consumeractiongroup.co.uk/forum/showthread.php?491170-Smart-Meters-A-discussion&p=5171984&viewfull=1#post5171984

 

Everybody should know that meter swaps are voluntary, not compulsory. The only time a smart meter will be installed is when a meter change is needed.

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It's one thing to try and make people think they're compulsory, but just outright saying "We've booked an appointment to come fit one without even asking" is taking it even beyond that.

 

Just today they sent another two e-mails, one saying "Great News! You can now get a smart meter installed" and another "Please re-book your smart meter installation"

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Our family has decided that we aren't going to cancel any more of these, we are just going to tell them to s** off when they arrive - if anyones in that is.

 

I'm sorting out 'proper' locks for the property with outside meters. They will have to knock/book now if they even want to meter read. (we all submit readings at least once a quarter)

"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris "unrepentant and inveterate liar" Johnsons' word

isn't worth the paper written on

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