Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Enterprise Rent a Car guys done a runner!!!


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1972 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

A friend of mine recently had a problem with Enterprise Rent a Car attempting to deliver a hire car to one of his neighbours.

Whilst undertaking the delivery they managed to crash one the hire cars into his fence causing damage, then assessed the damaged to the car, looked at the fence and chose to do a runner.

 

Fortunately my friend has excellent cctv and captured the whole event. Laurel and Hardy springs to mind!!!. They made no attempt to find out who the fence belonged too nor left a note on the fence.

 

My friend has subsequently been to the local office to try and resolve the issue and although they admitted liability, but only after being shown the footage, have failed compensate him as agreed.

 

Initially they wanted him to obtain quotes for the repair and quite rightly he told them to gather the quotations themselves as they have caused him enough inconvenience already. They couldn't be bothered to do that so my friend priced up the bits and bobs required and a retired friend has offered to repair the fence for £150.

 

He went back to the office to find out what was going on and again they fobbed him off, so he suggested they pay him the £150 so his friend can undertake the repair. The said they were happy to do that and for him to gave them his banking details. That was 3 weeks ago and now after yet another visit, they are saying they are not going to do that unless they have business receipt, yet they agreed to his friend fixing it!

 

I think they they are messing him around so much that hope he will give up

 

What would you do?

 

Report the incident to the police to investigate criminal damage and leaving the scene of the accident?

Put the cctv footage on social media for everyone to watch these clowns at work?

 

Or does anybody have Enterprises Rent a Car CEO email address so he can give them one final chance to resolve things, as I don't think this incident has gone any further than the local office.

 

What makes me laugh is if you have even a minor bump/scratch with this lot you will lose your deposit in a flash, yet when they cause damage to your property it's like pulling teeth.

They certainly don't adopt their own policy of any damage must be reported immediately !!!!

Edited by Andyorch
Paras
Link to post
Share on other sites

Don't be nice to them by mitigating costs.

Get a specialist fencing company vat registered, get the work done and then bill them.

Even better, get details of their insurance which they are obliged to disclose and deal with the insurance directly.

I bet they will pay immediately in cash as soon as you mention insurance.

Their driver can get in a lot of trouble for leaving the scene of the accident.

Link to post
Share on other sites

I'm sorry to say but you've been here since 2012. These people are so obviously bang to rights and are so obviously leading you around the nose, the answer is you simply send them a letter before claim and then sue them.

 

 

 

Chances of success much better than 95%.

 

 

 

You will need two independent quotations.

 

I have no idea why you have waited so long

Link to post
Share on other sites

You should have reported them immediately to the police. No question about it. Leaving the scene of an accident, no matter how minor, is a criminal offence.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

ceoemail.com

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...