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    • you didn't pay lidls the speculative invoice charge of £45.   the only connection to them is their head office signed their region up to have their local stores car parks managed by the scammers because they had been duped into thinking people that abuse their car parks cost the region xxx in lost shopping revenue because another shopper could have used it.   they never see any of the money these bandits gleam from people paying a speculative invoice off ever and annually get ripped off by paying the fleecers £10'000 each year to give them permission to manage their carparks. anyone that pays the money goes directly into the parking fleecers pockets.   however i understand you are new and green but part of a forum is also self help which relates to my comment about where did you ever get the idea to pay them from...certainly not here.   so lidls wont be doing and can't do anything further, they certain wont be interested in instructing their fleecers to refund you and can't and most certainly won't refund you themselves.   go do a chargeback   dx              
    • OK,  I have not claimed anyone told us to pay in this forum.   As grown up adults we made this decision. I am sharing our experience in case it benefits anyone.    Our approach to this is if Lidl didn't help at the end we would take our shopping elsewhere and the so called reduced charge of £45 paid would be the end of the story, even if is unfair.    As I mentioned Lidl cust. service already emailed us to confirm that they have contacted Athena to cancel the charge, I'll first follow up with Lidl. If not resolved will resort to chargeback.  
    • no one ever said PAY THEM, you never ever do that.   if you paid by debit card go get it back by a chargeback to your issuing bank.      
    • The head of the Confederation of British Industry urges a "spirit of compromise" as trade talks resume. View the full article
    • Hi All,   My partner received a response from Lidl after another 3 days in which they explain the reason for their car parking system etc. but to summarize they conclude to cancel the parking charge with the below paragraph;   "In light of your comments, on this occasion only, I have requested that the parking charge is cancelled. Athena will confirm the cancellation in writing in due course."   As the £45 was going up to £90 the day before the email above actually reached us,  we actually sent the payment of £45 to Athena to remove the risk of that, but with the above conclusion we will follow up to get a refund.    Meanwhile we did our first big shopping with the car from Aldi in the local area instead of Lidl for the first time in 2+ years. As Aldi shares the car park with Matalan store in our area their car park period is 3hrs free of charge, which removes the stress of timing your shopping.   I think the supermarkets are shooting themselves in the foot with these types of measures when they use 90mins or such short periods as a time limit.   I'll post an update how the refund chase goes and how long it takes.    Thanks.
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      I bought some clothes online in may through Evans and paid through PayPal
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Purchased HDMI lead online Via Finance, mfr recall?


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I placed an order in early December 2018 for a surround-sound speaker system, along with HDMI leads. The items mostly turned up on time, but the HDMI leads were "awaiting stock from the manufacturer". I have since had a to-&-fro via email with the online supplier (a well-established UK company, who also has several physical stores in the UK).

 

I have now been told via Phone that the leads have been cancelled/recalled by the manufacturer due to a quality issue, & cannot be supplied. This leaves me out-of-pocket by just under £200.00. The phone-discussion I've had with the online retailer has been pretty disappointing, they are saying that as the goods were purchased via Finance, they cannot refund me the balance I'm owed, & have tried to suggest that I find "goods to the value" from their website. But I do not require anything further, & would rather the difference is refunded, to the card I paid the 10% deposit from. (10% deposit being far less than I'm now owed).

 

They are playing nice for now, but are insistant that they cannot just make a refund for the sub-£200- owed (I don't believe this at all) & that the alternative is to send everything back to them (I no longer have any boxes for the speaker system, & they have said maybe they can get the manufacturer to send me empty boxes to box it all up & return it, cancelling the credit agreement.)

 

I am perfectly happy with the system I've purchased, & have no intention of returning it.

 

So this is a tricky one - I am fully aware that it is possible for them to just make the payment from their business to me, they have stated that Hitachi would not allow this, & it would invalidate the agreement - they have also claimed that they only receive "Monthly, incremental payments" from Hitachi as the credit provider, therefore they have not received the full amount of the credit agreement (this seems highly doubtful).

 

If anybody can shed any light on where I stand, I'd be grateful.

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is the finance interest free?

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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Please can you tell us who the supplier is. Although you say you don't want to hand the system back, the contract hasn't been completed so your 14 day cooling off period has not yet started. Furthermore, as what has been supplied to you is defective you are entitled, in any event, to demand a refund within 30 days. In your case, as the contract has not be completed, your 30 days is simply continuing and extending and would not end until the 30 days after the completion of the contract.

 

The retailer's story that they cannot refund you because of the finance is complete rubbish. Who has financed the deal? Also, pardon me asking, but are we just talking about HDMI leads here? And why should they cost £200? And are you not able to source them elsewhere? If you are able to obtain them from some other place, then you could think about getting them and then proceeding against the retailer of the system for the refund. As you seem to be asking for a refund in any case, it seems to me that you are able to get them from an alternative source and frankly I think you should do so.

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Please can you tell us who the supplier is.

 

 

 

The supplier is SuperFi, to clarify it's only the 2 leads (QED Reference)at £90- each, but QED has recalled this HDMI lead on a quality issue. Therefore I wouldn't want to find this lead elsewhere, as the fault apparently is present in all stock. I have said I'm prepared to accept a different brand of HDMI lead, at £35, but due to a change in my system setup I only require one. So basically, I want the alternative branded lead, & a £145.00 refund. Hitachi are the Finance Provider. Superfi are saying they can't accomodate this, & mentioned "pulling the order back from you" - This entails a 5.1 Surround system, brackets & speaker stands (all received on 12th December last year). I'm perfectly happy with the surround system & have no intention of returning it. I have made them aware that all the boxes & packing have been disposed of, their response was "we can go to the speaker manufacturer & see if they can send you the empty packaging" - ??

 

TBH it's getting a bit laughable now, they've stated they will offer me any equipment they sell at the lowest possible price, up to 30% off their stated price, but there's nothing else I need. What a load of fuss on a £145- refund, from an £800 sale. They've been ammicable about it, but insisted on moving from email comms to phonecalls, which always raises my suspicions.

 

Surely I'm entitled to the refund, the simple option, or can they insist on the equipment back that I already have installed?

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