Announcements
- Twitter - Include the @company's twitter name in your post title – here's why…
- Have we helped you – would you like to make a donation to us?
- Google call recording app
- Car dealer who sold death traps and forged court papers
- Are you going to pay your builder or your second-hand car dealer in cash or with a bank transfer?
-
-
Tweets
-
Posts
-
hi please check the content of letter. To Hermes Parcelnet Ltd, Capitol House, 1 Capitol Close, Morley LS27 0WH Dear Sir I posted an item through (Pacelink)Hermes on 7 February 2021 with tracking number: 1732380759006010. The customer received the item but the package was tempered and content of package was missing. Please see the photos which customers sent, he found tissue papers inside the box but the graphics card worth of £780 was missing. Now because of your poor service my item worth of £780 was stolen by your staff member. I had to refund the customer with full amount of £780. In my view you should pay me £780 as soon as possible. Otherwise, I will be taking this matter to County Court as well as I will be claiming for all the damages with interest. You have 14 working day to give you response after you received my claim letter. If I did not get a satisfactory response you, I will take this matter to county court. Regards my details with phone, email and address (do i need to mention my address?)
-
nothing.... other than insuring their client is informed by you of your correct and current address in writing.
-
1) a very remote IF.... 2, no you post the results of that questionnaire to a post as text. my links were not so much to be used to inform you how to deal with a remote chance of a court claim.. but more for you to understand the whole creation of the fake debt process... not sure what device you use but incase its one that doesn't show my red text below all posts... i shall post it in this msg body... DCA's view debtors as suckers, marks and mugs NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type and they are NOT and can NEVER be BAILIFFS. even if a debt has been to court.. If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight...
-
No, it's not. Just as GAP and other insurance's, when supplied and used correctly, this type of insurance can save the driver\owner a fortune. Some diamond cut alloy's are over £1,000's Rim protectors won't help all the time and a replacement set of tyres may not have them at all. Not useless at all. Generally, generalisations like the one above are sweepingly unhelpfull. Or wrong. H
-
Ok cool found a few. Just to confirm. 1) Wait for the claim to arrive in the post. 2) use the template with the claim details (bar pesonal details etc...) BY tempalte I meant the one here: Link And take it from there? Sorry, I'm not usually this unsure, but this is totally new terratory for me! last hting I want is to do something wrong when it comes to the legal side of things...
-
-
Our picks
-
Hermes - destroyed item as it was "damaged"- **Judgment for Conversion of destroyed item. **WON**
hellothere124 posted a topic in Postal and Delivery Services,
Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347-
- 25 replies
-
-
Post in Bailiffs in at BBC obtain 7 years interest on overpayment of TV licence
Its WAR posted a post in a topic,
I sent in the bailiffs to the BBC. They collected £350. It made me smile. -
-
Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON at mediation full amount **
jj58 posted a post in a topic,
Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
Picked By
BankFodder, -
-
***Hermes and mediation hints ***
BankFodder posted a topic in Postal and Delivery Services,
Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003-
- 1 reply
Picked By
BankFodder, -
-
-
Recommended Topics
Parking Eye ANPR PCN - overstay - westgate retail park, wakefield **CANCELLED BY PE**
Please note that this topic has not had any new posts for the last 758 days.
If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.
If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.
Thank you
-
Recently Browsing 0 Caggers
No registered users viewing this page.
-
Have we helped you ...?
Recommended Posts