thank you for your advice,
Just so people know i used the word " shark." i did not think this was insulting, but i see your point of view. i was just being honest on how i felt whilst typing. (i say this just in case people think i swore, i did not)
Yes i do have the ticket.
Thank you for your reply.
Ok I'll do it exactly as you say then.
The reason I did that is because I 100% had ppi on the loan, but am not convinced ppi was on the mortgage to be honest, although the life assurance was and do remember being told I had to have it.
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!